Sold by: Contentsquare
Deployed on AWS
Understand multi-session journeys across your websites, apps, and other branded experiences to increase conversion and retention. See what drives the most ROI and customer lifetime value so you can double down on what is working.
4.6
Overview
Understand customer behavior across sessions on your websites, apps, and other branded experiences. Discover what drives conversions, increases retention, and maximizes ROI by identifying opportunities to enhance customer lifetime value and optimize journeys.
What you will get with Product Analytics A complete view of multi-session journeys across devices and touchpoints. Powerful mobile analytics for understanding user behavior within your mobile apps. AI-powered insights for quick and accurate data analysis without expertise. Tools to track and optimize metrics like engagement, conversions, and retention.
What you will be able to do Identify patterns that drive conversions and retention across sessions, diving into session replays and heatmaps for detailed context. Create and analyze audience segments to tailor experiences and boost customer satisfaction. Optimize complex digital journeys by uncovering where users drop off and finding opportunities to enhance engagement, conversion and retention. Track key web metrics like traffic, conversion rates, and campaign impact to maximize customer lifetime value.
For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/heap-inc-addendum-to/
Highlights
- User Segmentation: Understand distinct audience journeys end-to-end.
- Web Analytics: Track engagement and campaign performance easily.
- AI CoPilot: Get instant insights without data expertise.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Trust Center
Access real-time vendor security and compliance information through their Trust Center powered by Drata or Vanta. Review certifications and security standards before purchase.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Contentsquare Product Analytics | Please contact Contentsquare Sales for more info on custom plans. | $200,000.00 |
Vendor refund policy
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Analytics that makes it easy to get answers, make decisions, and show the impact of your product and marketing investments.
Heap helps those responsible for the digital experience quickly surface blind spots where users struggle or drop off in multi-step digital journeys, so that product and marketing teams know where to make the most impactful improvements to their digital product or website.
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible, scalable and AI powered platform, you quickly get a deep understanding of your customers whole online journey and the ah ha moments you need to deliver the right digital experiences.
Connect your data. Multiply your insights.
Automatically export behavioral data straight to your warehouse of choice. Less wrangling for data teams. More insights for everyone else.
Customer reviews
Insurance
Clear, Actionable Insights That Improve Customer Experience
Reviewed on Jul 03, 2026
Review provided by G2
What do you like best about the product?
Contentsquare provides clear, actionable insights that help us improve the customer experience.
What do you dislike about the product?
Some features take a bit of time to learn, but once you get the hang of them, it becomes easier over time.
What problems is the product solving and how is that benefiting you?
It helps us understand how customers use and interact with our website, identify pain points, and make improvements based on real user behaviour rather than guesswork.
Rouf R.
Best Tool for Tracking Website Customer Experience and Improving Conversion Rates
Reviewed on Jul 03, 2026
Review provided by G2
What do you like best about the product?
I like the fact that you can track customer experience on your website with contentsqaure. It also helps you track where exactly users encountered an error to reduce traffic drop off.
What do you dislike about the product?
There is nothing that comes to mind that I don't like about the tool so far
What problems is the product solving and how is that benefiting you?
Content square helps us with vital tracking information with regards to below:
Experience Analytics
Experience Monitoring
Product Analytics
Conversation Intelligence
Voice of Customer
Push Notification Analytics
Experience Analytics
Experience Monitoring
Product Analytics
Conversation Intelligence
Voice of Customer
Push Notification Analytics
Anonymous
Streamlined Insights with Contentsquare, but Needs Error Refinement
Reviewed on Jul 03, 2026
Review provided by G2
What do you like best about the product?
I appreciate the easiness of learning what I need, and it's very clear to use as a platform. I love using SENSE analyst because it really gets rid of the legwork.
What do you dislike about the product?
Error analysis is a big one for us. It picks up errors sometimes that we don’t necessarily deem as errors. Also, loading the session replays could be more strategic and easier to filter.
What problems is the product solving and how is that benefiting you?
I use Contentsquare for understanding customer journeys and behavior through session replays. SENSE analyst makes it easy and eliminates manual work.
Ben W.
Intuitive Platform Delivering Faster Web Insights
Reviewed on Jun 16, 2026
Review provided by G2
What do you like best about the product?
Faster web insights in a platform that is intuitive.
What do you dislike about the product?
Can be daunting at first but when you play around with the tool it becomes very powerful.
What problems is the product solving and how is that benefiting you?
Fast analytics and insights all in one platform and being able to quickly deep dive into certain areas of your site.
Marketing and Advertising
Love the Heat Maps—Powerful Insights at a Glance
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
Heat maps and user journeys- has helped us redesign some of our pages
What do you dislike about the product?
That there’s too many options/facilities - I know that sounds mad but sometimes can be overwhelming
What problems is the product solving and how is that benefiting you?
Understanding how our users find and navigate the site