Overview

Product video
UiPath is the leader in agentic automation - an evolutionary leap beyond robotic process automation (RPA) that combines AI agents, robots, and people to drive enterprise business process transformation. The UiPath platform builds on traditional rules-based automation by enabling dynamic, context-aware AI capabilities. AI agents, robots, and people collaborate to complete tasks in real-time, enabling faster time-to-value, enhanced employee productivity, and greater process agility. UiPath allows businesses to automate entire processes - such as customer support, finance reconciliation, or employee onboarding - without constant human intervention. Agents and robots operate securely within enterprise environments, collaborate with users as needed, and continuously learn to improve outcomes. By leveraging UiPath s full-stack capabilities, organizations can build, deploy, and manage AI-powered agents that transform how work is done and future-proof their automation strategy.
The UiPath platform is an end-to-end automation suite that includes a variety of low-code and pro-code products such as Studio, Agent Builder, IXP for intelligent document processing, and Maestro for agentic orchestration. Maestro provides comprehensive visibility and context into end-to-end business processes, ensuring compliant execution alongside autonomous decision-making. The UiPath approach includes robust technical architecture and prescriptive design templates to support controlled agency. With governance and scalability as core differentiators, UiPath delivers the infrastructure needed to deploy robots and AI agents at scale across the enterprise.
Highlights
- UiPath Robot
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Buyer guide

Financing for AWS Marketplace purchases
Pricing
Vendor refund policy
How can we make this page better?
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
- Launch the EC2 instance, either via the AWS Console or using the command line 2. Create an RDP connection to the VM 3. The Robot and Studio are present on the machine. The Assistant is easily found in the tray. More details regarding the assistant can be found here: https://docs.uipath.com/robot/docs/uipath-assistant
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Customer reviews
Long-term automation with agentic AI has improved data extraction speed and streamlined operations
What is our primary use case?
I use UiPath Platform with Agentic AI, and I want to understand how much time it saves when extracting data points with Agentic AI.
What is most valuable?
The best features in UiPath Platform are the ones I appreciate most. My overall experience with the Agentic automation capabilities is good, and I am satisfied, though I believe it could be improved.
What needs improvement?
I use the Agentic automation capabilities, such as the agent builder, orchestration, testing, and autopilot. My experience has been positive, and I have identified areas in UiPath Platform that have room for improvement.
There are multiple upgrades coming in, and every 45 to 60 days or two months, new releases arrive. With rapid changes in technology coming every two months or quarter, the previous updates from earlier releases become immediately deprecated because something new enters the market and completely overshadows the previous upgrade. That is one thing I have noticed. Beyond that, room for improvements is mainly focused on agents. Anything around agent building frameworks or improvements on how things can be done using agents, how context grounding is done, or how connections to third-party tools and integrations can be made are currently straightforward and available, but improvements could be explored on a broader extent where augmented general intelligence can be implemented.
I would like to know how UiPath Platform compares with other automation tools and what else I have tried, such as Automation Anywhere or Blue Prism .
For how long have I used the solution?
I have been using UiPath Platform for eight years.
What do I think about the stability of the solution?
I would rate the stability at nine because I have not encountered any stability issues.
What do I think about the scalability of the solution?
Regarding scalability, UiPath Platform has never compromised on scalability, so I would rate it nine.
How are customer service and support?
I would rate the technical support as ten because it is always the fastest, the easiest, and provides perfect resolution.
Which solution did I use previously and why did I switch?
I would like to know how UiPath Platform compares with other automation tools and what else I have tried, such as Automation Anywhere or Blue Prism .
What about the implementation team?
UiPath Platform requires maintenance. The current project I have does have all projects deployed, and there is a separate team of myself and others who manage it. I have deployed a couple of resources who handle the supporting of the projects, maintenance of the whole framework platform, and ensure the platform remains stable and up and running at all times.
What other advice do I have?
I would recommend that others looking to implement UiPath Platform understand its capabilities thoroughly before deployment. I rate UiPath Platform overall at nine out of ten.
Automation has streamlined documentation workflows and is saving time and operational costs
What is our primary use case?
I am using UiPath Platform extensively in the automation of my operational work. My main use case involves interpreting documentation and generating workflows to streamline my operations.
What is most valuable?
UiPath Platform 's AI features are a significant advantage for me. The AI capabilities that I find most useful are its ability to interpret my documentation and help generate workflows, which has saved me considerable time on my automation tasks.
Regarding UiPath Platform's AI capabilities, I find its governance and security commendable.
What needs improvement?
I would appreciate the opportunity to share additional thoughts about needed improvements for UiPath Platform that could make it even better for users like me.
For how long have I used the solution?
I have been working in my current field for the last five years or so.
What do I think about the scalability of the solution?
UiPath Platform's scalability works effectively for my needs.
What was our ROI?
I have seen a return on investment regarding UiPath Platform. I can share relevant metrics, including money saved, fewer employees needed, and time saved as a result of implementation.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for UiPath Platform is quite positive.
Which other solutions did I evaluate?
Before choosing UiPath Platform, I evaluated other options.
What other advice do I have?
I would advise others looking into using UiPath Platform to explore its robust features. I give this review a rating of 8.
Automation has reduced errors and processing time while supporting complex cross-domain work
What is our primary use case?
I mainly use UiPath Platform for cross-domain processes, including HR, admin, IT, and finance, as well as working for global clients.
What is most valuable?
UiPath Platform is an RPA platform that I am currently using. Regarding the functionality part of UiPath Platform, I would say the best function is Orchestrator, as it is very easy to understand the insights of a particular bot or system.
When we talk about agentic automation, it definitely helps me to address challenges and is helping a lot when the decision-making is not an easy task for a bot or a human to decide on.
Based on my experience, UiPath Platform definitely helps my company to reduce human error and free up employee time; we are drastically reducing human errors and saving a lot of FTE.
The main benefits UiPath Platform provides for me include cost savings and time savings, especially with the recent deployment of a multi-bot architecture, which significantly reduces processing time.
What needs improvement?
If we consider points for improvement for UiPath Platform, I think the pricing needs to be looked at, particularly in comparison to Power Automate licensing, which is more affordable.
Regarding functionality improvements for UiPath Platform, I would suggest adding direct integration with specific tools like Claude or Copilot CLI to enhance user experience.
For how long have I used the solution?
I have been working with UiPath Platform for more than nine years.
What do I think about the stability of the solution?
I would rate the stability of UiPath Platform as nine; it is one of the best in the market.
What do I think about the scalability of the solution?
For the ability to scale and expand, I would rate UiPath Platform as eight or nine, but there is still a lot of room for improvement.
How are customer service and support?
I would rate the technical support from UiPath as an eight; it is fine but not that great.
How was the initial setup?
The setup process for UiPath Platform is medium; it is not that complex, but some understanding of the process is necessary.
What other advice do I have?
I am still working with UiPath Platform, but also work with Power Automate as well. I work with both UiPath Platform and the Microsoft Power Platform.
I found my experience with UiPath Academy to be useful; I would rate it ten out of ten, as the courses are really good.
UiPath Platform user community is useful; I find the forum and community helpful, even though I do not get that much time to participate due to my location.
I do not have much exposure to UiPath Communications Mining; I know the basics but have not built a project or POC on that.
From agentic automation, the outcome I achieve includes a score that helps me understand how my agent is behaving, which is valuable for assessing if retraining is necessary.
I would rate this review as a ten out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Automation has reduced errors, optimizes banking workflows, and drives measurable time savings
What is our primary use case?
I am working with UiPath Platform and am using a few AI-related configurations and Agentic automations wherever I am getting the opportunity, but the customer needs a lot of consulting and a lot of understanding of AI, because it is not a fully matured and fully used product.
The customer wants exact use cases about what exactly Agentic AI is and where it is to be used in their industry. That is something customers always look for from a product company.
What is most valuable?
In terms of reducing human error and freeing up employee time, UiPath Platform gives good, visible benefits in terms of employee's time reduction. It is possible to see a return on investment for almost every use case in terms of benefits. Error handling or exceptions are part of the business requirement. Even if a customer has a lot of scenarios to handle, through UiPath Platform, I am able to configure it in customer expectations.
Sentiment analysis is very important because when customers or business users are looking at UiPath Platform or services, they are also using conversations with customers or internal employees to understand human behavior or psychology along with robotics automation.
What needs improvement?
Direct UiPath Platform support needs some improvement, as I have to follow the entire process of ticket creation before getting a response with the SLAs defined by UiPath Platform, causing a little long waiting time to handle all technical support and provide resolution.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
Which solution did I use previously and why did I switch?
How was the initial setup?
What was our ROI?
Which other solutions did I evaluate?
What other advice do I have?
In the last one or two years, I have not really upgraded myself in terms of UiPath Platform Academy related latest training courses and material, though there was a requirement for new trainings and upgrading knowledge, I could not spend time. That is from my side, the weakness.
I would rate my experience with support from UiPath Platform as a six. My overall experience with this product receives a rating of eight.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Automation has transformed repetitive web tasks and has boosted efficiency with AI-driven bots
What is our primary use case?
I have automated web automations where I jump into a website and read the details of requirements, updating them and submitting forms as well as raising tickets using UiPath Platform .
I participated in the initial setup and deployment of UiPath Platform .
UiPath Platform's initial setup is very simple, as we provide the servers and email for the bot's automation, usually supplied by the company, along with database servers that should already be in place.
What is most valuable?
UiPath Platform's most valuable feature is the recorder, where I can record manual actions and it automatically generates code that I can adjust for ready-made code. Recently, Agentic AI came with UiPath Platform, which is an excellent feature I am still exploring.
There are free courses available at UiPath Academy, and performing well in these courses provides coupons for certifications that allow me to take certification exams at a discounted price. This helps with real-time knowledge.
Being part of UiPath's user community has helped many clients reduce their FTEs and gain more profits by automating manual actions.
Using Agentic AI, which integrates AI with UiPath Platform, allows me to give prompts or lines to the Agentic bots, enabling them to generate or automate flows easily and streamline developer tasks.
Using Agentic AI should easily save fifty to sixty percent of time because if I have already prepared or trained my bot with the actions, it can handle manual examples like chatbots or HR tools effortlessly.
What needs improvement?
UiPath Platform could be improved security-wise by adding easy variables or integrations with scripting, enabling easier integration with other tools or websites with just one or two actions.
Security improvements are needed in the credential managers or security managers of UiPath Platform, allowing me to securely store emails, customer details, or credentials of websites or tools, ideally with encryption.
For how long have I used the solution?
I have been using UiPath Platform for the last one and a half years.
What do I think about the stability of the solution?
UiPath Platform's stability and reliability are definitely present.
I have not experienced any downtime, crashes, or performance issues with UiPath Platform; it runs smoothly unless there are server issues, which can occur anywhere.
Staying stable with UiPath Platform is very important because if the tool becomes unresponsive or the application I am interacting with does not respond, it can impact my business. It delays my work and requires me to request clients to give me some time until UiPath Platform is up.
What do I think about the scalability of the solution?
UiPath Platform definitely has a good production score compared to other tools, handling minute exceptions effectively and managing windows and web automations with expected results.
How are customer service and support?
I do not often communicate with UiPath technical support since there are UiPath forums where I can discuss doubts, and many senior developers or architects are available to provide several replies and solutions.
Which solution did I use previously and why did I switch?
I have used Blue Prism for the same use cases before UiPath Platform, but the same use cases were not used in UiPath.
I am currently using both UiPath Platform and Blue Prism simultaneously.
How was the initial setup?
UiPath Platform's initial setup is very simple, as I provide the servers and email for the bot's automation, usually supplied by the company, along with database servers that should already be in place.
I have not faced any challenges during the setup or deployment of UiPath Platform; it is quite simple.
What about the implementation team?
I participated in the initial setup and deployment of UiPath Platform.
Which other solutions did I evaluate?
I am a developer, not a customer of UiPath Platform, nor am I an integrator, reseller, or consultant.
What other advice do I have?
I am not aware of the pricing and licensing of UiPath Platform.
My company has UiPath Platform.
I have completed the Agentic AI UiPath course and also the Business Analyst Professional course from UiPath Academy.
Since I am still exploring Agentic Automation , I have been working with UiPath Platform for only one and a half years and am not certain about the outcomes yet.
My overall experience so far using UiPath Platform's Agentic Automation capabilities has been positive. I have been in RPA for six years; with UiPath Platform, it is around one and a half to two years. I have known the tool for a long time, but I did not get a real-time chance to work on projects until recently.
I do not think additional materials on UiPath Platform are required; anyone wanting to learn UiPath Platform can directly register with UiPath Academy for real-time knowledge and expertise, as external materials are often incomplete.
My overall review rating for UiPath Platform is nine out of ten.