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    Level Access

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    Level Access empowers organizations with the advanced software, expert managed services, and training solutions needed to create accessible and legally compliant digital experiences. Visit levelaccess.com.

    Overview

    Level Access empowers organizations with the advanced software, expert managed services, and training solutions needed to create accessible and legally compliant digital experiences, including websites, mobile apps, digital products, gaming software, documents, and more.

    Powerful technology and tools provide access to advanced testing, monitoring, and reporting, equipping teams with the integrated software needed to confidently manage a comprehensive digital accessibility program at scale.

    Managed services include access to expert manual testing and evaluation, remediation guidance, training and enablement, in-house legal support, and accessibility program management for long-term organizational success.



    To learn more, visit levelaccess.com.

    Highlights

    • Accessible Digital Experience
    • WCAG Compliance
    • Section 508

    Details

    Categories

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Level Access

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Level Access Platform
    For full platform access
    $75,000.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    enterprise
    Level Access Enterprise Platform
    $250,000.00

    Vendor refund policy

    No refund

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    Our support staff are available to address any platform-related questions or concerns five days a week, Monday to Friday, from 8:30 A.M. to 5:00 P.M ET.

    We are committed to ensuring that we address and resolve any issues you're experiencing.

    When submitting feedback, please ensure you indicate the urgency of the issue. We will evaluate all submissions and make every effort to respond and begin resolving the problem based on the SLAs indicated included here:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    193 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Jean-Gabriel R.

    Empowering Accessible Development with Level Access Tool

    Reviewed on Jul 15, 2025
    Review provided by G2
    What do you like best about the product?
    The Accessibility tool offered through Level Access has become an essential asset for our development team. What I appreciate most is its seamless integration into our workflow, enabling automated accessibility testing directly within our web development process. It provides clear, actionable insights that help our developers identify and resolve accessibility issues early, ensuring our digital products are inclusive and compliant. The platform’s intuitive interface and robust reporting features make it easy to track progress and maintain high accessibility standards across projects.
    What do you dislike about the product?
    While the platform is powerful, there are a few areas for improvement. First, the application is only available in English, which can be a barrier for our primarily French-speaking team. Having access to the platform and training materials in French would significantly improve adoption and usability. Additionally, the onboarding experience could be more intuitive for teams new to accessibility standards. More contextual guidance or interactive tutorials would help new users get up to speed faster.
    What problems is the product solving and how is that benefiting you?
    The Level Access Accessibility Platform helps us address a critical challenge: ensuring our digital products are accessible to all users, including those with disabilities, without slowing down our development process. For our team, the platform solves the problem of manual, time-consuming accessibility testing by offering automated tools that integrate directly into our development workflows. This allows us to catch and fix accessibility issues early, improve compliance with standards like WCAG, and ultimately deliver more inclusive web experiences.
    Retail

    Amazing product backed by a knowledgeable team

    Reviewed on Jun 03, 2025
    Review provided by G2
    What do you like best about the product?
    Level Access offers a robust suite of tools and services for managing digital accessibility in one place. The platform is especially helpful for organizations looking to proactively manage compliance with WCAG, ADA and other standards.
    What do you dislike about the product?
    The platform's UI can feel a bit dated and not an intuitive as other platforms.
    What problems is the product solving and how is that benefiting you?
    Level Access address the critical issues identified as key blockers to my products accessibility globally. This has helped our teams to remediation and solve issues to ensure a better UX for all!
    Chandra B.

    One stop solution for your accessibility testing

    Reviewed on May 15, 2025
    Review provided by G2
    What do you like best about the product?
    The result reporting with details and comprehensive analysis.
    What do you dislike about the product?
    The portal can be more user friendly with enhanced experience.
    What problems is the product solving and how is that benefiting you?
    Accessibility testing, compliance, app submission. Accessibility issues reporting.
    Gustave H.

    Provides what you need to manage a comprehensive digital accessibility program at scale

    Reviewed on May 10, 2025
    Review provided by G2
    What do you like best about the product?
    I like its robust integration with other development tools and workflows. I also like that it's an intuitive and easy-to-use platform, and that it offers detailed audits with examples that help us better understand and efficiently fix our issues.
    What do you dislike about the product?
    I really liked everything about this platform. It offers great flexibility for accessibility testing, which has been a huge help and very important for our organization.
    What problems is the product solving and how is that benefiting you?
    It allows us to easily identify and address specific accessibility issues thanks to the effectiveness of its sorting and filtering tools. It also allows us to increase our productivity and improve efficiency.
    Ana H.

    Great Partnership and Excellent Support for all things ADA

    Reviewed on May 08, 2025
    Review provided by G2
    What do you like best about the product?
    What I like most about Level Access Accessibility Platform is that I am able to see all the issues/recommendations for all the content that is published. I love how easy it is to access the information and that they provide example of the fix to make it easier for our developers or non-developers to understand the review.
    What do you dislike about the product?
    I think that they can do a better job with filtering the same type of issues so that users can create user stories based on that type of violation or recommendation. Currently, when I review the violation, they are separated by a module that holds different issues or violations.
    What problems is the product solving and how is that benefiting you?
    By making sure they capture all violations or recommendations we can make sure our website is in compliance with ADA standards.
    View all reviews