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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing offers one contract option: Pro Plus, billed by units. You commit to a set quantity of Pro Plus units for the contract term. Pricing scales with the number of units you purchase, so you adjust your commitment to match your planned usage. There are no separate tiers or add-on dimensions to choose from on Marketplace. To size your order, decide how many Pro Plus units your deployment needs and set that quantity when you subscribe.
Top-of-mind questions for buyers
What does one Pro Plus unit include for building and deploying AI Agents?
A Pro Plus unit covers deployment of 6 Experiential AI Agents, 120,000 interactive conversation minutes, and unlimited video downloads. You also get agent creation tools, templates, behavior configuration, voice and language setup, custom LLM integration, and workflow integration with common third-party workflow tools.
What happens to my cost if I need more capacity than one Pro Plus unit provides?
Pricing scales with the number of Pro Plus units you commit to. To add more conversation minutes, agents, or capacity, you increase your unit quantity when subscribing. There are no separate add-on dimensions on Marketplace; you adjust the unit count to match planned usage.
Do the workflow integrations require anything beyond the Pro Plus subscription?
Yes. Pro Plus lets you connect Experiential AI Agents with common third-party workflow and automation tools. Those connections require a separate subscription to the workflow product itself. The Pro Plus unit provides the integration capability, but not the external tool accounts you link to it.
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Vendor refund policy
Soul Machines Licenses are paid for in advance. No refunds are offered for early termination.
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The way it pushes the boundary between human and machine interaction is the best.
What do you dislike about the product?
Sometimes the conversational AI feels robotic, during complex interactions.
What problems is the product solving and how is that benefiting you?
In the digital world, nobody sleeps. Therefore its always there to interact or serve my needs. I use it as a tool for learning and coaching through Virtual Mentors.
St Paul, MN U.
Amazing design studio for animated chatbots
Reviewed on May 20, 2025
Review provided by G2
What do you like best about the product?
Soul Machines brings cinematic games closer to chatbot design for UI and UX that's truly cinematic, human like and can get across a during test.
What do you dislike about the product?
Hurdles in resource requirements with increased bandwidth and resources including storage and memory requirements.
What problems is the product solving and how is that benefiting you?
I use soul machines to help automate teaching undergraduate and beginner students python programming.