Sold by: Soul Machines
Discover autonomously-animated AI avatar in minutes with easy-to-use creator tools.
4.7
Overview
This is a package for transacting a custom digital person license with Soul Machines. The specific package inclusions will be outlined in an agreement between Client and Soul Machines, and a private offer will be shared to transact the license.
Highlights
- Discover autonomously-animated AI avatar in minutes with easy-to-use creator tools.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversations | Custom pricing and inclusions for Soul Machines license. | $100,000.00 |
Vendor refund policy
Soul Machines Licenses are paid for in advance. No refunds are offered for early termination.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Soul Machines
By DeepBrain AI
Top
10
In Human/Faces
Top
10
In Text to Speech, Natural Language Processing
Top
10
In Edit/Processing-Video, Video
AI generated from product descriptions
AI Avatar Generation
Autonomously-animated AI avatar creation capability
Rapid Deployment
Avatar creation and deployment achievable within minutes
User Interface
Easy-to-use creator tools for avatar development
Digital Person Licensing
Custom digital person license transaction and management
Facial Feature Fidelity
Captures and replicates smallest facial features, subtle expressions, spoken accents, and intonations with 96.5% similarity to human models
Full-Body Motion Synthesis
Replicates realistic full-body human behavior and movements including idle states using real-time AI and video synthesis
Low-Latency Conversational Response
Processes natural language input with minimal latency to enable real-time conversation flow without extended pauses
Video Synthesis Technology
Generates human-like AI models using proprietary patent-led video synthesis solutions for digital content creation
Conversational AI Avatar
Enables interactive digital human avatars capable of listening, comprehending, and responding to user queries in real-time
Real-time Video Generation API
Robust API enabling synchronous generation of videos of digital people from images and audio files, supporting live streaming and interactive engagements.
Generative AI Avatar Creation
Transformation of still photographs, text, videos, audio, and voice into dynamic AI video narratives and interactive experiences featuring digital people.
Interactive AI Assistant
D-ID Agents functionality utilizing Large Language Models (LLM) and Retrieval-Augmented Generation (RAG) databases combined with Natural Language Processing (NLP) technology to respond to user inquiries.
Self-Service Studio Interface
Creative Reality Studio enabling creation of AI avatars with personalized looks, voices, and tones, available through web and mobile applications.
Multi-Tenant SaaS Architecture
Platform built on AWS infrastructure leveraging computer vision and deep learning technologies to enable Natural User Interface (NUI) capabilities for enterprise-scale digital customer engagement.
Standard contract
No
No
Customer reviews
Youssef Jaafar
Digital avatars have increased face‑to‑face customer engagement for restaurant orders
Reviewed on Jul 21, 2026
Review from a verified AWS customer
What is our primary use case?
My main use case for Soul Machines is that users come in wanting to order a few items from the menu from that restaurant, and the Soul Machines persona simply reviews what items they want from the menu, asks them if they want any drinks or something similar, reviews the order, and then submits the order.
Users respond to interacting with the Soul Machines persona in the restaurant setting by knowing it's a persona, not a real human, so they are slow interacting with it. Some users don't like the interaction and prefer to talk to a human instead, but some other users, especially younger users, are actually able to interact with it and submit an actual order. That's what we've noticed.
What is most valuable?
The best features Soul Machines offers include the ability to detect human face expressions.
I find the accuracy of facial expression detection quite good; it works well in real-world scenarios because when you smile, it smiles back, and when you frown, it just stops smiling. These are interesting features Soul Machines has.
Soul Machines has positively impacted my organization by providing interesting technologies to work with, one of which is creating personal avatars or avatars that could be used anywhere, which I think of as digital AI agents.
The positive outcome I see is more customer engagement because, unlike regular voice chatbots or chatbots, you have an agent to see and talk with, not only through the phone or chat but through video as well, so this increased customer engagement.
What needs improvement?
Soul Machines could be improved by enhancing its speech-to-text and text-to-speech services to make them more human-like.
For how long have I used the solution?
I have been using Soul Machines for about two years in a project where I created a persona for a retail store for users to come in and order specific meals from that store, but more specifically from a restaurant, a big restaurant chain all around the world.
What do I think about the stability of the solution?
In my experience, Soul Machines is stable.
What do I think about the scalability of the solution?
Soul Machines is scalable.
How are customer service and support?
The customer support I received was very good.
Which solution did I use previously and why did I switch?
We previously used chatbots, and we switched to Soul Machines because of the interesting video aspect.
How was the initial setup?
From a setup perspective, I would like to have more integrations and more workflow integrations.
What about the implementation team?
My company has a business relationship with this vendor, as we are partners.
What was our ROI?
I haven't seen a return on investment since we used Soul Machines for a customer project, so we didn't have fewer employees needed whatsoever. We simply wanted to provide restaurants with a unique experience for customers, so that's how and why they used it.
Which other solutions did I evaluate?
Before choosing Soul Machines, I did not specifically evaluate other options; it was my first pick.
What other advice do I have?
Regarding Soul Machines' AI capabilities, I think it is secure and its governance is also effective.
I find Soul Machines to be reliable and accurate in terms of its AI capabilities regarding output.
My advice to others looking into using Soul Machines is to play around with it, explore it, and see if it fits your needs because it's an interesting use case. I gave this review a rating of 8.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Arun T.
Innovative Learning
Reviewed on Aug 01, 2025
Review provided by G2
What do you like best about the product?
The way it pushes the boundary between human and machine interaction is the best.
What do you dislike about the product?
Sometimes the conversational AI feels robotic, during complex interactions.
What problems is the product solving and how is that benefiting you?
In the digital world, nobody sleeps. Therefore its always there to interact or serve my needs. I use it as a tool for learning and coaching through Virtual Mentors.
St Paul, MN U.
Amazing design studio for animated chatbots
Reviewed on May 20, 2025
Review provided by G2
What do you like best about the product?
Soul Machines brings cinematic games closer to chatbot design for UI and UX that's truly cinematic, human like and can get across a during test.
What do you dislike about the product?
Hurdles in resource requirements with increased bandwidth and resources including storage and memory requirements.
What problems is the product solving and how is that benefiting you?
I use soul machines to help automate teaching undergraduate and beginner students python programming.