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    Zscaler Internet Access (ZIA)

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    Deployed on AWS
    Zscaler Internet Access (ZIA) helps secure your internet and SaaS connections by delivering a complete secure stack as a service from the cloud. By moving security to a globally distributed cloud, Zscaler brings the Internet gateway closer to the user for a faster more secure experience.
    4.4

    Overview

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    Zscaler Internet Access delivers a security stack as a service from the cloud, eliminating the cost and complexity of traditional gateway appliance approaches. By moving security to a globally distributed cloud, Zscaler brings the Internet gateway closer to the user for a faster experience. Organizations can easily scale protection, better than appliances, to all offices or users regardless of location. By delivering user security directly from the cloud, customers can minimize costly backhauling of traffic over MPLS links and reduce the costs associated with deploying, managing and operating on premises security appliances.

    As part of the industry's most complete SSE platform, Zscaler Internet Access provides all the security services you need to protect your organization from advanced threats and data loss. Zscaler best in class cloud-native capabilities such as Sandbox, Firewall, DLP

    Zscaler Internet Access is available on AWS Marketplace in Professional, Business, and Transformation Editions, for 12, 24, or 36 months contract terms.

    For additional information on ZIA options and features, please contact Zscaler using one of the links on this page.

    Highlights

    • FULL INLINE CONTENT INSPECTION Finally inspect ALL your traffic, with no compromises. Our patented ByteScan™ engine inspects each outbound and inbound byte, even including hard-to-inspect SSL traffic, with only microsecond delay.
    • CLOUD EFFECT Get millions of users working for you. Any threat detected anywhere in our cloud is immediately blocked for all customers. Zscaler also delivers more than 175,000 unique security updates to the cloud every day.
    • REAL-TIME THREAT CORRELATION Dynamically compute the risk of every web page object or the web page itself using content and domain analysis.

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

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    Pricing

    Zscaler Internet Access (ZIA)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    ZIA_TFORM_ED_50
    ZIA Transformation Edition
    $11,000.00

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Zscaler global support is available around the clock, with dedicated customer support engineers providing personalized assistance to ensure that customers are getting the most value from our products. Our support engineers have significant experience in networking and security, working closely with operations, sales, and engineering teams to ensure rapid response and resolution.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Network Infrastructure, Infrastructure as Code
    Top
    10
    In Device Connectivity

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Full Inline Content Inspection
    Patented ByteScan engine inspects each outbound and inbound byte, including SSL traffic, with microsecond delay
    Threat Detection and Blocking
    Threat detected anywhere in the cloud is immediately blocked for all customers with delivery of more than 175,000 unique security updates to the cloud daily
    Real-Time Threat Correlation
    Dynamically computes risk of web page objects and web pages using content and domain analysis
    Cloud-Native Security Services
    Provides Sandbox, Firewall, and Data Loss Prevention capabilities as part of a complete Secure Service Edge platform
    Globally Distributed Cloud Architecture
    Delivers security services from a globally distributed cloud infrastructure to eliminate on-premises gateway appliances and reduce traffic backhauling
    VPN Protocol
    Built on WireGuard protocol for secure connectivity
    Network Architecture
    Mesh networking architecture that eliminates single points of failure and replaces legacy hub-and-spoke models
    Identity-Based Access Control
    Identity-based network access control enabling access decisions based on user identity, groups, services, and subnet ranges rather than IP addresses alone
    Automatic Connection Management
    Connection migration capability that maintains existing connections when switching between different network types (wired, cellular, Wi-Fi) and direct device-to-device connections without manual port forwarding configuration
    DNS Resolution
    MagicDNS feature enabling hostname-based access to devices, services, and resources without requiring IP address management
    Zero Trust Network Access
    Enforces least-privilege access based on user identity with continuous checks on device identity, device security, and user location
    Intrusion Detection and Prevention
    Built-in IDS/IPS that automatically filters and blocks malicious traffic based on threat priority or category
    DNS-Based Content Filtering
    Customizable, pre-emptive DNS filtering to block websites from 43 undesirable or unsafe categories
    Application Domain-Based Routing
    Routes traffic to applications using application domain names instead of IP addresses, efficiently handling overlapping IP address ranges across distributed private networks
    Global Distributed Network Infrastructure
    Cloud-delivered service from 30+ worldwide points of presence with full-mesh topology over high-speed internet access for redundancy and reduced latency

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.4
    218 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    66%
    27%
    5%
    1%
    1%
    6 AWS reviews
    |
    212 external reviews
    External reviews are from G2  and PeerSpot .
    Raisa F.

    Cloud-Native Secure Web Gateway for Safe Internet and SaaS Access

    Reviewed on Jul 08, 2026
    Review provided by G2
    What do you like best about the product?
    ZIA is Zscaler’s cloud-native Secure Web Gateway for secure internet and SaaS access. Users connect directly to apps through the cloud, with identity- and policy-based access. its a Fast & Reliable Access.

    1. Threat protection
    2.Strong security + simplicity
    3.Ease of deployment
    What do you dislike about the product?
    Occasional latency issues during peak usage. Some report low internet speed and sites not opening. Sometimes whitelisted sites still don’t work. Error messages just say "blocked by Zscaler" with no detail
    What problems is the product solving and how is that benefiting you?
    Its best for Work from Anywhere - i get the same fast & Secure Internet Access. It Handles authentication & Security Automatically, I do not need to open things Manually as Zscaler will do it for me.
    Manan S.

    Fast, Frictionless Direct-to-CloThe Ultimate Cure for Legacy VPN Latency

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best about Zscaler Internet Access (ZIA) is how it delivers exceptional performance through fast, direct-to-cloud connectivity and seamless SSL decryption, all while remaining virtually invisible to employees via a lightweight, frictionless end-user UI/UX. The platform features robust, ecosystem-wide integrations with our existing IdP and EDR tools (such as Okta and CrowdStrike), allowing us to seamlessly leverage ZIA's advanced AI and threat intelligence for proactive zero-day sandboxing and automated data protection. While the initial onboarding and support phase requires strategic planning to transition away from legacy routing, ZIA's premium pricing ultimately delivers a massive ROI by completely consolidating our security stack, eliminating costly hardware maintenance, and drastically reducing administrative overhead.
    What do you dislike about the product?
    What I dislike most about Zscaler Internet Access (ZIA) is the steep learning curve and fragmented nature of the admin UI/UX, which makes complex policy management cumbersome. While its security capabilities are strong, the deep SSL inspection frequently breaks proprietary or legacy applications, requiring tedious configuration bypasses that impact operational performance. Additionally, the initial onboarding is highly complex, and standard customer support can be slow to resolve intricate routing issues. Finally, ZIA sits at a very premium pricing point; the licensing feels rigid, and advanced AI and threat intelligence modules require expensive add-on tiers, making the total cost of ownership quite high."
    What problems is the product solving and how is that benefiting you?
    Zscaler Internet Access solves the core problems of legacy VPN latency and physical hardware sprawl by moving enterprise security entirely to a cloud-native edge. Instead of backhauling traffic through a traditional data center, ZIA routes our hybrid workforce directly and securely to the internet and SaaS apps. This benefits our organization by eliminating expensive appliance maintenance and drastically reducing IT administrative overhead through tool consolidation. Most importantly, its ability to perform 100% SSL decryption and AI-driven threat inspection at scale ensures we block zero-day attacks and prevent sensitive data leaks via shadow IT, all without sacrificing network performance for our end users.
    Mohd T.

    Centralized Cloud Management That Simplifies Day-to-Day Administration

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    However, the best thing about it is the centralized cloud management. It eliminates the need to maintain and scale any on-premises security appliances. Having everything managed globally through a single console is extremely efficient and makes day-to-day administration much simpler.
    What do you dislike about the product?
    At times, troubleshooting can be challenging because the logging process isn’t always instantaneous. For example, if a user gets blocked from accessing a site, having to wait for the traffic logs to appear on the dashboard to understand why the user was blocked can take a while.
    What problems is the product solving and how is that benefiting you?
    Problem: The cost of managing on-site firewalls and web proxies across multiple office locations was high, and it also led to fragmented security policies.

    Benefit: After implementing web security in the cloud, there is no longer a need to purchase, deploy, and maintain hardware infrastructure. As a result, no matter which office location is being used, users consistently get the same level of security and the same web filtering.
    Anonymous

    Effortless Security with Reliable Performance

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate using Zscaler Internet Access for work as a VPN client because it allows me to be connected to the internet in a secure way everywhere. I like that it's easy to deal with and works well in the background. I value the safe connection to the internet, which means I don't need to worry about public WiFi being a risk. Setting it up was very easy and fast.
    What do you dislike about the product?
    It's more the policies that we have, which are that I must authenticate once every 24 hours.
    What problems is the product solving and how is that benefiting you?
    Zscaler Internet Access allows me to connect to the internet securely everywhere, ensuring safe connections even on public Wi-Fi without worries about risks.
    Jay T.

    Consistent Edge Security with Seamless, Direct-to-Internet Speeds

    Reviewed on Jun 25, 2026
    Review provided by G2
    What do you like best about the product?
    My top three would be Consistent Edge Security for Hybrid Work, ​SSL/TLS Inspection at Scale, and a Seamless User Experience. Security checks happen in a single pass, meaning our users get direct-to-internet speeds without sacrificing security posture,
    What do you dislike about the product?
    ​Complexity of Initial SSL Inspection Configuration: While ZIA handles SSL decryption beautifully once it's running, getting the initial configuration dialed in can be a headache.
    What problems is the product solving and how is that benefiting you?
    ZIA enables a secure Direct-to-Internet architecture. Users connect straight to the cloud via the nearest Zscaler data center. This has significantly reduced our network backhaul costs, freed up data center bandwidth, and dramatically improved application performance for our workforce.
    View all reviews