When mission-driven agencies are empowered to simplify their work and expand their capabilities, there's virtually no limit to what they can do. That's exactly why we created the 3Di Engage platform. It's designed precisely for the way government and community organizations work and can be deployed quickly, configured to your needs, and scaled up with ease -- all without significant IT or development resources. Whether you use it to power a single function or your entire organization, you'll be amazed by what you can do with the support of 3Di Engage.
From novel problems and opportunities to unique use cases, there are many reasons an off-the-shelf software product may not be sufficient. That's where our solution accelerators come in. These predefined configurations of our 3Di Engage platform provide a significant head start towards the exact solution you require.
Once we work with you to determine precisely what you need, our team will use one or more solution accelerators to create a perfectly-tailored SaaS solution for your organization in a matter of weeks. All this without the need for outside developers or heavy lifting by your IT department.
Key Solution Accelerators:
Inspections
Incident Management
Case Management
Customer Self-Service
Field Service Automation
PRICING NOTE: Please contact us for a PRIVATE OFFER.
SERVICES NOTE: In addition to the annual subscription costs, one-time 3Di implementation services will be REQUIRED at an additional cost.
Highlights
The 3Di Engage platform was created specifically to support government and related work, yet it's highly configurable to your specific needs and scales easily as they change
Get the exact solution you need, developed by our team in a matter of weeks using one or more of our quick-deploy solution accelerators.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing has one pricing dimension. You buy the platform under a contract that covers up to 5,000 units. Pricing is based on usage rather than the number of users or seats. This gives you predictable costs as you scale. Maintenance, operations, and support are included in the subscription. If your needs exceed 5,000 units, contact the vendor to discuss options.
Top-of-mind questions for buyers
What counts as one unit for billing purposes?
The dimension bills by usage rather than by user or seat. The base contract covers up to 5,000 units. The listing does not define the exact metric each unit maps to. Contact the vendor to confirm how units are counted for your specific solution and processes.
What happens if my usage goes beyond the 5,000 units in the base contract?
The base contract covers up to 5,000 units. Pricing uses tiered scaling based on usage. If your needs exceed this level, contact the vendor to discuss additional capacity. The listing does not publish the cost behavior above 5,000 units.
What is included in the contract besides platform access?
Maintenance, operations, and support are part of the subscription. Support includes Genie Hours you can use for training or technical help. The platform runs as a cloud-based service hosted on AWS. These items are covered without separate per-item charges under the base contract.
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Vendor refund policy
Either party may terminate this Agreement upon thirty (30) days' notice, if the other party materially breaches any of the terms or conditions of this Agreement. At the end of the thirty (30) days notice period, if there exists an unused balance of the annual subscription, that balance amount will be refunded within the following thirty (30) days.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
3Di handles all host monitoring, operations, and software upgrade support, both for all web and mobile applications. All Engage solutions come with end-user support, which we call "Genie Hours". PRICING NOTE: Annual subscriptions for governments with greater than 20,000 annual evictions -please contact 3Di for a Private Offer. support@3disystems.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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