Sold by: Sobot LLcÂ
Deployed on AWS
The integrated customer contact center solution integrates cutting-edge artificial intelligence and big data technologies. It has constructed and formed multiple software products such as call center, live chat,chatbox ticketing WhatsApp SCRM etc., and provides BPO service management outsourcing. Eventually, it helps enterprises reduce costs and increase efficiency, increase sales and user satisfaction.
Overview
Chat box: Intelligent online reception, user self-service, enterprises reduce costs and increase efficiency. AI technology robot realizes intelligent online reception, significantly reduces enterprise personnel costs and improves user reception efficiency. Live chat: Multi-channel unified platform reception, focusing on online conversion. Online instant messaging management platform, multi-channel access, complex scene consultation, multi-role member communication and management. Call center: Lightweight deployment, rich lines, dual-scene calls for customer service + telemarketing. A more lightweight and intelligent call system supports enterprises to efficiently complete "service + marketing + management" voice services. Ticketing: Collaboration and circulation make internal communication in enterprises smoother. Promote internal collaboration in enterprises, realize collaborative solution of complex problems and automatic operation of standardized processes. Outbound voice robot: Batch outbound calls, the AI intelligent outbound calling assistant of enterprises, AI voice robot, replaces manual "making phone calls", focuses on simple scenarios, and realizes batch and fast outbound calls. Inbound voice robot: Respond to customer inquiries throughout the 7x24 hours, respond immediately when called, so that customers do not need to wait. Support concurrent reception of N customers at the same time, be fast and effective, and reduce labor cost investment. Open dialogue, multi-scenario application, and natural and smooth interaction effect. WhatsApp SCRM: Enterprise account certification, private domain closed loop of drainage - interaction - transaction. Official business partner qualification. Stable and efficient mass sending marketing, AI robot, and full-process operation help conversion.
Highlights
- Integrated customer contact products based on the full life cycle of customers Intelligent solutions for the integration of multi-industry services, marketing and operations, fully combined with real application scenarios, and the operation is simpler
Details
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Delivery method
Deployed on AWS
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Pricing
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Dimension | Description | Cost/12 months |
|---|---|---|
LiveChatEnterpriseEdition | EngageWithCustomersInstantlyOnASinglePlatform | $1,056.00 |
AiLiveChatEnterpriseEdition | EngageWithCustomersInstantlyOnASinglePlatformaAndChatbot. | $1,512.00 |
OmniChannelEnterpriseEdition | LiveChatCallCenterAndTicketingEnterpriseEdition | $2,376.00 |
AiOmniChannelEnterpriseEdition | AiLiveChatCallCenterAndTicketingEnterpriseEdition | $2,832.00 |
CallCenterEnterpriseEdition | AStableAndPowerfulCloudCallCenter | $1,056.00 |
TicketingEnterpriseEdition | APowerfullyEasySystemForTrackingAndSolvingTickets | $936.00 |
AIOutboundVoicebot | AIOutboundVoicebot | $7,800.00 |
AIInboundVoicebot | AIInboundVoicebot. | $7,680.00 |
Live-Chat-Team-Edition | Engage with Customers Instantly on a Single Platform | $216.00 |
Live-Chat-Professional-Edition | Engage with Customers Instantly on a Single Platform | $696.00 |
Vendor refund policy
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Delivery details
Software as a Service (SaaS)
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