Kaltura VPaaS Media Services enable you to create any video application, experience and workflow. The Services include the broadest set of cloud media services (APIs), brandable experience components, and native SDKs. The VPaaS Media Services address the entire video lifecycle from video creation through management and delivery to consumption. All tightly integrated with AWS storage, delivery and compute services. Kaltura VPaaS Media Services handle all types of rich-media assets including: video, images, audio, documents, presentations, PDFs and 3D objects.
The VPaaS API components include : media ingestion, VOD and Live transcoding, video conferencing, recording and scheduling, metadata enrichment and management, media delivery and playback, distribution, analytics, accessibility, monetization, media access control and security, search and recommendation, image transformation, interactivity, analytics and multi-account/tenant management, video storage and delivery.
The experience components and SDKs include: video player, video conferencing application; media galleries; broadcast application, video editor, video accessibility tools and interfaces, large file upload SDK, extensive video capture components
Kaltura VPaaS Media Services include access to all API and experience components.
Credits purchased will be applied against usage according to the unit prices specified here:
https://corp.kaltura.com/video-paas/
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You buy annual credits that you draw down as you use Kaltura's video services. Usage covers things like active user IDs, managed content, video streams, transcoding, live viewers, and real-time participants. The seven options are prepaid credit buckets of increasing size. The Starter package is the smallest commitment. As you commit to a larger annual credit amount, the discount rate rises, from 10% up to 35%. All options run on a 12-month term.
Top-of-mind questions for buyers
How do my annual credits get drawn down across the different video services?
Your credits deplete based on actual usage of base units. Each active unique user ID, managed content entry, delivered stream, and transcoded GB draws a set amount. Live viewers and real-time participants draw per hour of use. Multiple metrics can accrue at the same time and reduce your credit balance together.
Which usage metric tends to consume the most credits?
It depends on your workload. Active unique user IDs draw a set amount per ID monthly. Transcoding output is charged per GB. Streams draw a small amount each. Live and real-time usage draws per participant per hour. High-audience live events or heavy transcoding usually consume credits fastest. All metrics bill independently.
What counts as one billable unit for user and content charges?
A unique active ID is any user account that was active during the month. A managed content entry is one media object instance. A delivered stream counts each time a video or audio playback starts. Each of these draws credits separately, so counting depends on real activity, not fixed seats.
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Handles video, images, audio, documents, presentations, PDFs and 3D objects as rich-media assets
Comprehensive Video Lifecycle Management
Covers media ingestion, transcoding, metadata enrichment, delivery, playback, distribution, analytics, accessibility, monetization, access control, search and recommendation across the entire video lifecycle
Multiple Video Delivery Modes
Supports VOD (Video-on-Demand), Live streaming, and Real-time video workflows
AWS Native Integration
Tightly integrated with AWS storage services and CloudFront CDN for media delivery
Extensive API and SDK Ecosystem
Provides APIs for transcoding, video conferencing, recording, scheduling, image transformation, interactivity and multi-account management, along with native SDKs for video player, conferencing application, media galleries, broadcast application, video editor and large file upload
Frame-by-Frame Video Analysis
Automatically analyzes every video frame-by-frame at 10x faster than real time speed using AI to identify and tag brands, objects, content categories, people, brand safety flags, spoken words, and text.
Multi-Language Caption and Translation
Automatically generates captions and translates video content into more than 100 languages with in-video search capability.
Interactive Video Overlay and Monetization
Enables addition of interactive video overlays, shoppable links, and contextual targeting with AI-driven automated campaigns for video content merchandising.
Collaborative Video Workspace
Provides team collaboration features including video upload, chapter creation, clip sharing, timestamp-based commenting, and AI-generated highlights with ChatGPT-generated intelligence recaps.
Centralized Video Analytics and Performance Insights
Delivers centralized analytics dashboard and performance metrics for measuring video engagement and content effectiveness.
AI-Powered Content Intelligence
Generative AI-based summaries and assistant functionality, AI-powered transcription and translation in 48+ languages, and content intelligence with search capabilities
Enterprise Content Delivery Network
Vbrick Universal eCDN with flexible distribution technologies including peer-to-peer, edge caching, and multicast to handle bandwidth and latency challenges on private networks
Live and On-Demand Streaming
Large-scale live and on-demand events and webinars with native production studio capabilities, live chat, Q&A, and polling features for user engagement
Video Content Management and Security
Centralized video repository with role-based access control, encryption, governance capabilities, and integration with third-party websites and applications
Multi-Language Support and Accessibility
Captioning and audio tracks in multiple languages, AI-powered transcription and translation across 48+ languages, and native video capture from webcam, browser, and mobile devices
Captioning has become more accurate and interactive video questions are improving student engagement
Reviewed on May 14, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for Kaltura involves video editing, captioning, and creating learning experiences. I often use Kaltura to edit and enhance captions in online academic courses for students who are provided with lectures.
What is most valuable?
One of the best features Kaltura offers is the ability to caption content with machine captioning and then manually edit the captions. The ability to create hotspots with questions is also a great engagement feature.
The hotspots with questions help with engagement in academic courses, especially when I don't have time to build out expansive interactives, as I can embed questions as Easter eggs into lectures so that I know students are engaging. I can actually see where they're connecting, which provides nice stopping points in the middle of longer lectures.
Kaltura has positively impacted my organization as it has been the tool that my organization has continued to use since I arrived. The ability to request human captioning has helped with accessibility compliance when machine captioning is not sufficient. Additionally, the ability for students, professors, and our creative team to record content has made it a very accessible tool embedded in all Canvas courses.
What needs improvement?
I think Kaltura could be improved by providing clearer instructions or tools to record for the average person who has no idea what technology is. It is pretty intuitive if you work in that field daily, but it can be confusing if it is foreign to you.
I rate Kaltura an eight because while it does a lot, it is not 100% perfect. There are certainly areas for improvement, such as with the hotspots or better integration into an LMS through LTI. I appreciate the tool but believe it could be better, which is why I don't rate it a ten, as I feel continuous improvement is a goal.
For how long have I used the solution?
I have been working in my current field for ten years.
What do I think about the stability of the solution?
Kaltura is stable.
What do I think about the scalability of the solution?
Kaltura is very scalable as long as the admins are aware of how to best host the data and provide the necessary training material.
How are customer service and support?
I have not utilized customer support personally, but I believe those on my team who have had good experiences with the support team. I would recommend referencing the knowledge articles and the available database for those looking into using Kaltura.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
I have no experience with pricing, setup costs, or licensing since I'm not involved on the admin side of things.
What about the implementation team?
I was not part of the conversation for selecting Kaltura, as it was already the adopted program by the time I joined the organization.
What was our ROI?
I have no metrics and am unsure of the investment, but due to its ease of use, integration, and accessibility, I believe it offers a good return on investment. I don't think there's another tool that is quite as seamless to work within the LMS and in the academic higher education setting. However, I have noticed that although the interface has not changed much in eight years, the accuracy of machine captioning has improved significantly.
What other advice do I have?
While I do not have specific metrics, I can attest that the ability for all instructional designers to edit captions is incredible for accessibility. The capability to link YouTube videos into Kaltura to caption those that may not have a transcript available is impressive.
Higher Education
A video solution tailored to any organization
Reviewed on Aug 18, 2025
Review provided by G2
What do you like best about the product?
It is an extremely customizable and modular solution. Quite widespread internationally and with a huge range of possibilities for growth and diversification. They have excellent support.
What do you dislike about the product?
Sometimes the price is a little high for our country.
What problems is the product solving and how is that benefiting you?
It allows you to have a single audiovisual ecosystem that is easily integrated and modular. This way you can save all your videos in a single place, publish them in different systems, avoid duplicates, etc. It also has a range of tools that cover the most demanded functionalities.
Debanjan P.
Great Experience with Kaltura
Reviewed on Aug 08, 2025
Review provided by G2
What do you like best about the product?
At Novartis, we have been using Kaltura for over six years, and I must say the platform is outstanding—highly interactive, with a sleek, modern look and feel, especially with the latest V7 player.
What do you dislike about the product?
Nothing, it is great. I don’t have anything in this platform which i dislike
What problems is the product solving and how is that benefiting you?
Kaltura Video Cloud enables us to manage, stream, and deliver video content at scale with reliability and security. It supports a wide range of use cases—from internal communications and training to large-scale global events—while ensuring seamless playback across devices. The platform’s analytics and customization features help us track engagement, optimize content, and deliver personalized experiences. This has significantly improved our content delivery speed, reduced operational effort, and enhanced audience engagement across the organization.
Jenny P.
Excellent Video Repository
Reviewed on Aug 06, 2025
Review provided by G2
What do you like best about the product?
Kaltura Video Cloud has been an easy to use and reliable platform for our educational media repository. Our faculty appreciate how it allows them to store, catalog, and link students to their videos.
What do you dislike about the product?
Getting initial configuration set up was a little cumbersome, but that was really on our side versus Kaltura. Before implementing, make sure you have your internal team ready.
What problems is the product solving and how is that benefiting you?
Our institution generates a lot of media annually. We needed a reliable video archive that was easy for diverse users to access and manage.
Hannah A.
All in one solution--and user friendly!
Reviewed on Jul 31, 2025
Review provided by G2
What do you like best about the product?
The easy to learn and easy to navigate interface. I use it often because it's so easy to record and upload directly in the Canvas integration.
What do you dislike about the product?
I wish the transcripts were more advanced especially when downloading them (more similar to Google Transcripts, for example)
What problems is the product solving and how is that benefiting you?
Saves a lot of space in canvas LMS, is easy to learn how to use which is important for staff and faculty. Great customer support