Sold by: Carahsoft Technology Corp.
Deployed on AWS
Zoom for Government: Designed to meet the specialized requirements and needs of the U.S. Government, Zoom for Government provides federal employees with the same seamless, secure, and reliable Zoom experience. (GovCloud, FedRAMP, FIPS, HIPAA)
4.5
Overview
Zoom offers government agencies a platform designed for secure communication, collaboration, and continuity of operations. It is fundamental for enabling the hybrid workforce.
Zoom for Government is certified for today's critical federal mission. It has been authorized at the FedRAMP Moderate Level and achieved an Authorization to Operate with Conditions at Department of Defense Impact Level 4 (ATO-C) for Zoom Meetings with the Department of the Air Force. Zoom for Government also supports FIPS 140-2 cryptography, HIPAA compliance, and 300+ NIST controls.
Zoomgov.com
For custom pricing, EULA, or a private contract, please contact aws-marketplace-admin@carahsoft.com for a private offer.
Highlights
- Zoom is a frictionless communications platform that empowers people to communicate naturally. Zoom provides high quality meetings plus chat, webinar and room solutions - with an architecture optimized to handle video's demanding requirements.
- Governments use Zoom to provide critical services to their constituents, connect with their citizens, and support civic engagement through blended in-person and remote participation that will continue in 2021 and beyond.
- Zoom supports government agencies as they move away from siloed approaches to a more nimble and responsive hybrid work format that includes chat-based, video-centered, cross-agency collaboration.
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We welcome all Zoom customers to come together on the Zoom Community to ask questions, find solutions, and collaborate with peers. Login with your Zoom account credentials and start collaborating! Zoom@Carahsoft.com
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Customer reviews
reviewer2899170
Remote collaboration has transformed client calls and project delivery across global teams
Reviewed on Sep 16, 2026
Review from a verified AWS customer
What is our primary use case?
For government, I am using Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] to contact our clients and conduct video calls and video conferences because all of our people are geographically distributed across different continents. I use Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] specifically to make video calls, conferencing, and share screens. Additionally, I use Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] for regular telecommunication calls, and the voice clarity is very clear on both ends, from our side as well as from our client's side.
In day-to-day operations, I contact different government departments, and when officials are available in their office, I request them to log in to their room. Once they log in, I call from our side, share my screen, and present the project I am delivering, making them aware of the progress and informing them that the project will be completed in the next two to three days or two to three weeks. All of these communications are made via Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] video calls with government employees in different departments.
Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] is very helpful for making outbound calls, especially when internet connectivity on the government client side is very limited. At that time, I immediately call their cell number from Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] phone, which makes it very useful for day-to-day operations.
What is most valuable?
When more than three or five people are available on video conferencing on Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] along with the government and our company's senior management, it becomes very easy to share the screen, showing our clients our progress report. If we encounter any difficulties regarding how to move forward with the project, they also share their screen from their side to guide us, so the screen sharing feature and exchanging files and documents are great features during a video conferencing call.
The file sharing process is very seamless compared to other platforms. When I upload any files to my client from my laptop, it goes without hassle. Within a few seconds, our client in locations such as the USA, Australia, India, Mexico, or Canada immediately receives the files during our video conferencing call, and they guide us after viewing the files and documents.
Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] positively impacts our organization by increasing our work speed. After a video conferencing call, if I forget to download a document, I can return to that call and download the required document that I received from our client, which enhances our productivity despite different time zones. Productivity has improved tremendously since I am able to call my client's direct cell phone number, which helps me increase delivery speed and keeps our clients happy. For email exchanges, I use Microsoft Outlook instead of Zoom for Government (GovCloud, FedRAMP) [Private Offer Only].
What needs improvement?
I would suggest that Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] consider launching an email feature similar to Microsoft Outlook, allowing users to log in with their company email addresses to send and receive emails from clients, which would be beneficial for companies using Zoom for Government (GovCloud, FedRAMP) [Private Offer Only].
The user interface color of Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] could be enhanced. If possible, adding a mixture of colors such as blue, yellow, and white could make it more eye-catching during video conferencing.
I would like to experience how the maximum file size works for video sharing, such as if I make any video of my screen recording and whether I would be able to send or receive a video larger than 50 MB during a video conferencing call. This is important because when facing issues on a project assigned by the government, I occasionally record my screens to send video explanations but am limited by email size constraints.
For how long have I used the solution?
I have been using Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] for the last five years for government work.
What do I think about the stability of the solution?
There are no issues as of now. Everything is going well since I have been using Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] for more than five years.
What do I think about the scalability of the solution?
Scalability is excellent. I can start a video conference immediately within one or two minutes and invite colleagues, making it 100% trustworthy.
How are customer service and support?
As a premium customer with a license, I receive very good support. If I encounter issues during a call and reach out to technical support, they respond within 15 to 20 minutes and help me fix the issue.
Which solution did I use previously and why did I switch?
Before, I was using many other platforms including Slack and Sococo. In Slack and Sococo, there were limitations because I was unable to contact our clients due to security reasons deployed from my company, Bontears. Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] is available worldwide, and it is user-friendly and device-friendly because it is available on both iOS and Android as well as for laptops.
How was the initial setup?
Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] has been deployed as a hybrid cloud and on-premises in our office.
What about the implementation team?
As a premium customer with a license, I receive very good support. If I encounter issues during a call and reach out to technical support, they respond within 15 to 20 minutes and help me fix the issue.
What was our ROI?
Definitely. Via Zoom for Government (GovCloud, FedRAMP) [Private Offer Only], I was able to save on the cost of our office. Before, I was supposed to hire employees and compel them to come to the office from their homes in their respective regions. For the last five years since I have been using Zoom for Government (GovCloud, FedRAMP) [Private Offer Only], I not only contact government clients but also contact teammates on Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] calls anytime, and I am able to complete projects. Irrespective of the region they are in, whether they are at home or outside, I make a video call, share my screen, exchange project files, and complete projects before the decided time. I am able to save time and money in terms of the company's overall expenses.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, compared to other platforms, Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] is very economical. The setup cost is nothing because I have already deployed its main server application on AWS. Licensing comes to the money, so compared to other platforms, it is reasonable.
Which other solutions did I evaluate?
I explored other options including Slack and Sococo, and I was also exploring Microsoft Teams. However, Microsoft Teams, compared to the price of Zoom for Government (GovCloud, FedRAMP) [Private Offer Only], felt too high in cost for my company.
What other advice do I have?
Its governance and security are very strong. Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] is highly secured, and I feel connected with our clients all the time using any device without concerns about security breaches.
For Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] Cloud FedRAMP Private Offer only, I recommend trying it for at least 15 to 20 days for free to see if it fits your needs before switching.
I have covered most of it during my responses. I am happy with Zoom for Government (GovCloud, FedRAMP) [Private Offer Only] and would rate this review a 9.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)