Sold by: IBM Software
Deployed on AWS
IBM Verify Identity Access helps organizations take back control of their access management system by managing access across many common scenarios with a single solution. With its ability to be deployed anywhere at any time on any infrastructure, Verify Identity Access V10.0.0 can accelerate any organizations' digital transformation journey.
4.3
Overview
IBM Verify Identity Access is an enterprise access management solution and as they become more aware of and driven by digital transformation policies, Verify identity Access V10, with multiple deployment models, can support each stage of digital transformations.
Workforce: Provide modern and secure experiences to employees to increase their productivity
- Single-sign-on (SSO): Provide modern SSO across all applications, including AWS resources. This also considers legacy SSO experience
- User Directory: Manage users and groups through a scalable and elastic directory while also co-existing with existing directories as needed
- Advanced Authentication: Deliver Passwordless Passkey authentication or rollout second-factor authentication across the enterprise for additional security measures
- Risk-Based Access: Balance user experience with security through risk user scoring
Consumer: Provide a digital-first experience that is secure and frictionless for consumer, citizen, and classroom interactions
- Authentication: Enable sign-on experiences for omni-channel web and mobile experiences with multi-factor authentication
- Authorization: Provide granular, attribute-based policies to control resource access
- API Security: Advanced protocol support for Open Banking/Financial Grade APIs and OpenX architectures
- User Self Care: Provide a range of native USC operations, that is fully customizable and extensible to meet any requirement
- User Directory: Manage and scale users are they grow through simple administration experiences
For more information, visit https://www.ibm.com/verify
Highlights
- Self-hosted Access Management solution with no SaaS dependencies: You are in control of the deployment.
- Supports the latest in modern authentication mechanisms (including Passkeys) to protect your organization against rising threats.
- Deliver a seamless single sign-on experience to save time and money for your users.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Verify Access | 1000 users | $35,760.00 |
Dimensions summary
IBM Verify Identity Access uses a single pricing dimension based on user count. You buy access in blocks of 1,000 users under a contract commitment. Pricing scales with the number of user blocks you need, so you add capacity by purchasing more user units. There are no separate tiers or instance sizes to choose from. This dimension covers identity and access management capabilities for your users across hybrid environments.
Top-of-mind questions for buyers
A user is an individual identity managed by the platform. Both human accounts and non-human identities, such as applications, machines, and AI agents, can be governed. Each managed identity counts toward your user total. You buy capacity in blocks of 1,000 users.
You add capacity by purchasing more user blocks. Each block covers 1,000 users under the contract. Growth is handled by buying additional units, not by an automatic tier change. Plan capacity to match the number of identities you manage.
The license covers identity and access management for human and non-human identities across hybrid and multi-cloud environments. It includes identity governance, access management, privileged access, identity threat detection and response, and identity security posture management, with continuous auditability tying actions to verified identities.
www.ibm.com
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Vendor refund policy
All orders are non-cancellable and all fees and other amounts that you pay are non-refundable. If you have purchased a multi-year subscription, you agree to pay the annual fees due for each year of the multi-year subscription term.
Custom pricing options
Request a private offer to receive a custom quote.
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Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Given the nature of always on, global interactions, our IBM Verify Identity Access support team provides the expertise and response times to ensure that you can get any technical issues or questions resolved quickly. As part of using IBM Verify Identity Access, you will also have access to search and view our support community, open support cases, and even submit new ideas for future roadmap capabilities. Our goal is to ensure you have everything needed to be successful as you modernize digital experiences.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Computer Software
CIAM as a Centralized Identity Layer on Top of Azure
Reviewed on Jun 02, 2026
Review provided by G2
What do you like best about the product?
I’ve worked with Salesforce Identity, which tends to keep users within the Salesforce ecosystem. In contrast, CIAM acts as a centralized layer and can be added on top of Azure, which is what we use.
What do you dislike about the product?
We have to work with a lot of documentation and a complex architecture to integrate this into our ecosystem, which could be a hassle for many companies.
What problems is the product solving and how is that benefiting you?
The progressive profiling is good, sometimes, as a user, it feels like too many businesses start by asking for credit card information right from the beginning.
Vamshi Pasala Narayan V.
Low-Code Identity Orchestration with Smart Adaptive Risk and Legacy Integration
Reviewed on Jun 01, 2026
Review provided by G2
What do you like best about the product?
What I like best about IBM Verify CIAM is its low-code Identity Orchestration engine, which replaces complex, multi-week engineering sprints with a drag-and-drop visual interface for building and modifying user authentication journeys. This visual workflow builder, combined with AI-driven Adaptive Risk Assessment, allows us to seamlessly evaluate context like device fingerprints and IP reputation—to enforce multi-factor authentication only when an anomaly is detected. This balance minimizes user friction and protects conversion rates, while an unexpected benefit has been the platform's ability to cleanly wrap around legacy identity stores and modernize them via standard protocols without requiring a costly rewrite of older databases.
What do you dislike about the product?
What I dislike most about IBM Verify CIAM is the steep learning curve and initial complexity during the initial setup and tenant configuration. Navigating advanced configurations, deep enterprise customizations, and custom API integrations can feel disjointed because the technical documentation and onboarding tutorials frequently lack clear, step-by-step guidance for complex hybrid or legacy environments. Additionally, the administrative interface can occasionally feel confusing and tedious when debugging multi-factor authentication policies or tracking real-time sync delays across complex, distributed user identity flows.
What problems is the product solving and how is that benefiting you?
Before implementing IBM Verify CIAM, we struggled with fragmented user onboarding and heavy engineering dependencies, where introducing even a minor change to a sign-up flow required weeks of custom coding across multiple microservices. Now, we can leverage the low-code Identity Orchestration engine to build and modify user journeys using a visual, drag-and-drop interface, which has reduced our time-to-market for new authentication flows from weeks of developer effort to just a few hours. This shift has not only boosted our engineering velocity by eliminating repetitive security-plumbing tasks, but the addition of context-aware adaptive authentication has also reduced user friction for legitimate customers while protecting our applications from high-risk security anomalies in real time.
Sheetal T.
Secure, Smooth Customer Authentication with IBM Verify CIAM
Reviewed on May 29, 2026
Review provided by G2
What do you like best about the product?
IBM Verify CIAM is helpful because it delivers secure, smooth customer authentication. It includes features such as single sign-on, multi-factor authentication, and straightforward user management. It also supports scalability and integrates well with other applications, which makes customer access both safer and more convenient.
Overall, it offers strong security features and an easy customer login experience, with solid support for MFA and SSO.
Overall, it offers strong security features and an easy customer login experience, with solid support for MFA and SSO.
What do you dislike about the product?
Sometimes complex and advanced. Documentations can only help till one extent.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM solves the problem of managing secure customer access to applications and services. It helps prevent unauthorized access, password-related issues, and account security risks while giving users a smooth login experience.
It is beneficial because it simplifies user authentication, improves security with features like MFA and SSO, reduces login issues for customers, and makes identity management easier from a centralized platform. It also helps save administrative time and improves overall user experience.
It is beneficial because it simplifies user authentication, improves security with features like MFA and SSO, reduces login issues for customers, and makes identity management easier from a centralized platform. It also helps save administrative time and improves overall user experience.
Pankaj K.
The Perfect Balance of Risk-Based Security and Passwordless Convenience
Reviewed on May 27, 2026
Review provided by G2
What do you like best about the product?
What I like best is its Adaptive Access capability. It uses risk-based authentication to analyze user context like device, location, and IP address. This allows legitimate customers to log in seamlessly without constant prompts, while automatically triggering multi-factor authentication (MFA) only when a threat is detected. It perfectly balances tight enterprise security with a smooth user experience.
What do you dislike about the product?
The complexity of the administrator console is the biggest drawback. The configuration dashboards can feel fragmented and heavy, making the initial setup and policy creation curve quite steep. It requires highly specialized technical knowledge, and making deep changes to user journeys often takes more steps and clicks than it should compared to lighter alternatives.
What problems is the product solving and how is that benefiting you?
It solves the problem of fragmented customer identities and credential-stuffing attacks. Before, managing millions of user profiles across different applications led to high security risks and siloed data. IBM Verify CIAM centralizes these identities into one secure hub. It benefits our business by drastically reducing fraud, lowering helpdesk costs for password resets, and ensuring strict compliance with global data privacy regulations.
Divyanshi B.
Easy SSO & MFA Management with a Helpful Login Activity Dashboard
Reviewed on May 26, 2026
Review provided by G2
What do you like best about the product?
IBM Verify CIAM makes it very easy to manage SSO and MFA from one place When we used it for a customer portal project and it handled authentication flows much better than our older setup. The dashboard is also pretty useful for tracking login activity and troubleshooting user access issues.
What do you dislike about the product?
The main downside for me was the initial setup and configuration part. If you’re new to CIAM tools, it can feel a bit complex at first. Some advanced settings also took extra time to figure out during integration and testing.
What problems is the product solving and how is that benefiting you?
It helped us centralized customer authentication and access management instead of handling everything separately in different applications. We mostly used it for SSO, MFA, and secure login management, which reduced login related issues and made user access more secure and easy to manage.