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    Barracuda Cloud Archiving Service

     Info
    Cloud archiving to enforce email retention policies for compliance and e discovery.

    Overview

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    Barracuda Cloud Archiving Service is a cloud based, indexed archive that allows for granular retention policies, extensive search, role-based auditing and permissions, legal hold, and export. It allows you to easily comply with discovery requests and regulatory or policy retention requirements.

    AWS customers, or even organizations who are considering AWS, can take advantage of AWS Private Offers https://www.barracuda.com/solutions/aws/private-offer  to receive a specialized price quotation from Barracuda, allowing you to negotiate terms, conditions, even discounts, either directly or through your trusted partner.

    Highlights

    • Barracuda Cloud Archiving Service lets users easily access their archived data wherever they are working and from any device
    • Barracuda archives data outside your operational email environment in a dedicated tamperproof repository, ensuring it will be retained for as long as you need it without risk of corruption or deletion.
    • Our policy based approach uses granular retention policies to ensure that you automatically retain each item of data securely for as long as it is needed. This means you can confidently demonstrate you are meeting government and regulatory requirements and operating defensible deletion policies.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Barracuda Cloud Archiving Service

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    Cloud Archiving Service
    Email Protection, Cloud Archiving Service
    $3.90

    Vendor refund policy

    Please see Barracuda's website.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support Resources: Support Hours: Basic Support Hours: 8:00 AM - 5:00 PM PST, Monday through Friday. Email support offered 24x7. Phone Support offered without any phone trees. You will actually speak to a live person. Support Contacts: Support Phone Numbers: North America - 408 342 5300 Europe - +44 (0) 1256 300 102 Australia - +612 8019 7254 China - +86 400 720 8200 Japan - +81 3 5436 6236 India - +91 804 904 8600 Germany, Austria, Switzerland - +43 (0) 508 100 800 Support Website: https://www.barracuda.com/support  Support Email:support@barracuda.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    100
    In Backup & Recovery, Storage
    Top
    25
    In Human Review Services

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
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    Ease of use
    Customer service
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    14 reviews
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    Overview

     Info
    AI generated from product descriptions
    Data Archiving
    Cloud-based indexed archive for comprehensive email data storage and management
    Retention Policy Management
    Granular retention policies for automatic and secure data retention based on configurable rules
    Compliance Support
    Tamperproof repository with role-based auditing and permissions for regulatory compliance
    Search Capabilities
    Extensive search functionality enabling efficient data retrieval and discovery
    Legal Hold Mechanism
    Ability to place legal holds on archived data to prevent modification or deletion
    Communication Channel Capture
    Supports capture of over 80 communication channels with full context preservation using patented technology
    Enterprise Archiving
    Cloud-native archiving platform with triple-active provisioning, low latency data access, and SEC 17a-4 validated storage
    Risk and Compliance Analysis
    AI/ML driven conduct analysis for identifying risks, anomalies, and trends in communication data across global regulatory frameworks
    Data Security
    Robust access controls with data encryption at rest and in-flight, preventing unauthorized access to archived communications
    E-Discovery Capabilities
    Advanced discovery tool enabling legal holds, native format review, and efficient data export for external review processes
    Cloud Infrastructure
    Cloud-native solution built on AWS GovCloud in US with comprehensive data processing capabilities
    Advanced Analytics
    Provides interactive visualizations, concept clustering, and powerful analytics to accelerate information review and discovery
    Data Processing Workflow
    Streamlined ediscovery process covering data upload, processing, search, review, and production stages
    Collaboration Tools
    Integrated suite of post-review tools enabling cross-functional team collaboration for investigations and litigation
    Security Compliance
    FedRAMP certified solution supporting government and enterprise-level security requirements

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    14 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Philip B.

    Barracuda cloud archiving Review

    Reviewed on Mar 28, 2025
    Review provided by G2
    What do you like best about the product?
    Our depts has been on this for a few years now and love it. Biggest reason is due to the fact that we dont need to host it so it is once less server we have to worry about.
    What do you dislike about the product?
    At this point for what we use it for we have not come across any downsides
    What problems is the product solving and how is that benefiting you?
    Dont have to have a server on premises
    Joe T.

    Works well. Dependable and easy to use

    Reviewed on Oct 10, 2024
    Review provided by G2
    What do you like best about the product?
    It's so simple to search for email! I work at a law firm, so we're constatly being asked to find this or that email. Barracuda provides easy to understand instruction, which can get a beginner up to speed quickly. The web interface is layed out well and the controls are intuitive. We've been using Barracuda for years, and wouldn't go with anyone else. Also, customer service is top notch.
    What do you dislike about the product?
    There are some rules to searching that you need to know before you get started. For instance, putting all of your "or" searches before the "and" searches. This is really the only reason we've needed to contact customer support. This should be made more obvious on the search screen.
    What problems is the product solving and how is that benefiting you?
    Barracuda helps us find correspondance and attachments quickly and efficiently.
    Tim H.

    Easy to use archiving that gives fast access and end user access.

    Reviewed on Oct 10, 2024
    Review provided by G2
    What do you like best about the product?
    Easy to set up
    Fast retrieval
    Unlimited storage included
    The ability to allow users to access their own or others archives.
    The support offered by Barracuda.
    What do you dislike about the product?
    The user interface is not as intuitive as it could be. Once you get used to it, it is absolutely fine.
    What problems is the product solving and how is that benefiting you?
    Access to historic emails for contractual or forensic purposes. The ability to do a quick search that looks back over the 3 years we have been using it and find emails that match a complex (or simple) criteria. As a speed comparison, eDiscovery can take a few hours to produce output for a search that takes 15 seconds in Barracuda.
    Leisure, Travel & Tourism

    helpful and clear to retrieve emails sent to our customer

    Reviewed on Nov 23, 2023
    Review provided by G2
    What do you like best about the product?
    the ease of search,
    details about hours,
    the possibility to extract emails,
    What do you dislike about the product?
    some cases where barracuda cannot retrieve all emails issued through website
    What problems is the product solving and how is that benefiting you?
    to have the proof that a client has received a cmmunication from us
    Accounting

    Easy to use

    Reviewed on Dec 23, 2021
    Review provided by G2
    What do you like best about the product?
    Many options to select from when creating backups. You have the ability to back up how you want with custom settings letting you do what you want versus what others don't.
    What do you dislike about the product?
    More options would be nice so you can customize even more with double timing and back up options on drives and hidden drives.
    What problems is the product solving and how is that benefiting you?
    Pricing is moderate compared to others.
    View all reviews