Sold by: NextMatterÂ
Deployed on AWS
Next Matter offers workflow automation to make complex processes run like clockwork. It's secure, powerful, and easy-to-use. Whether you're enhancing customer experiences, making processes compliant, or scaling critical ops - build your workflow on Next Matter and trust that it's done right every time.
Overview
Next Matter helps companies transform their complex, mission-critical processes into reliable, automated workflows they can depend on. Combining no-code automation and pro-code builder tools, our workflows thread together human, system, and external interactions, giving teams full control of their most important work and capturing each unique requirement exactly as it needs to be.
Highlights
- Half of all customer support tickets involve simple tasks, while the other half is unique to your business and can only be handled by experts. To satisfy customer needs promptly and at scale, you need every rep able to resolve cases like an expert. With Next Matter, your tickets transform into end-to-end workflows that activate systems and engage people - both internal and external - without expert guidance. Best of all, your reps can trigger and manage these workflows from within their CRM.
- Manual operations come with maximum risk. To run compliance-relevant work at-scale, you need a durable solution with audit-readiness built in. With Next Matter, you can build or augment any compliance-relevant workflow to run reliably and securely, every single time.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Enterprise Plan | Next Matter offers tailored subscriptions. Reach out to receive a custom private offer. | $0.01 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Use our Help Centre or email support@nextmatter.com . We typically reply within 2 hours.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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