NetApp Intelligent Services

We primarily use the solution as storage for our media files. We have an online system. The processing is also being done on that storage server. It's like native storage.

It's improved our data management significantly. The performance and transfer of data have improved significantly.

The security functionality is very good. We are much more secure now. 

It has improved our disaster recovery. We now have a good disaster program in place thanks to BlueXP.

BlueXP assists us with AI-driven data operations.

The dashboard management could be improved. 

I've used the solution for about ten years. 

The stability is excellent. I would rate it ten out of ten.

The scalability is good. I'd rate it eight out of ten. We have around 150 people using the solution currently.

We haven't had any issues with technical support.

We previously used Dell. We were promised a much more stable, robust solution and so we switched. It also had the size we needed to fit our requirements.

The initial setup was moderate. I'd rate the experience six out of ten. The deployment itself took a couple of days. 

We had an integrator assist us with the implementation. 

We have witnessed an ROI in terms of the output of the team. It's helped us speed up our work. We've noted a 60% increase in performance. 

The pricing is reasonable. I'd rate the affordability seven out of ten.

I'm a customer.

I'd recommend the solution to others due to the fact that it is stable, offers good performance, remains robust, and has helpful services.

I would rate the product eight out of ten.

The solution mirrors the data from on-prem to the cloud. BlueXP is software that sits on the cloud, and it's able to look into the data and extract it. We use it for data extraction.

The solution is from NetApp. It's treated like an individual solution. However, it's a full product. It's a backup and recovery tool.

The software interface can extract the data from the backend effectively.

It's a good solution as it natively integrates with other NetApp tools, and they can all work together as one product.

It's useful that it is a single solution.

It's a very expensive product. However, there are no other options if you go ahead with the NetApp product. You can't use other solutions to do this type of activity under NetApp. NetApp does not make it easy for you to integrate with other outside solutions.

The speed of the solution could be better. Sometimes it is pretty slow, depending on the environment.

In the first few versions, we were not able to browse and look into other storage types that replicated from on-premises. However, they've since updated the software. 

I have only used the solution for two years. 

The stability is rock-solid. I've never had any serious problems. I'd rate the stability ten out of ten. 

We're a pretty big company. This solution covers tens of thousands of users. 

The solution is very scalable. You can upload hyperscalers in the cloud. Id's rate the scalability ten out of ten.

The initial setup is straightforward. It took a few hours to set up.

For maintenance, we have a third-party vendor that's helping us with support and lifecycle management of IT assets. There's a team of six people managing the maintenance. They are architects.

We had a third party assist us with the deployment of the solution. 

The solution is expensive. However, it is in line with what other operators are offering. We do have a separate team that manages licensing. I'd rate the affordability of pricing at five or six out of ten.

There are no extra expenses over and above the core licensing cost.

We did look into Azure File Services and Commvault. We also considered VMware. This solution was the only one that had full integration with NetApp and Azure. 

I'd rate the solution eight out of ten. It's good. 

I'd recommend the solution to others. 

We use the solution to deploy CBOs in AWS and Azure. 

NetApp BlueXP makes it easier to deliver products and manage inventory. 

We can manage multiple systems from a single point. The tool makes it easy to deploy CBOs. 

The tool needs to make its licensing pages more user-friendly. 

I have been using NetApp BlueXP since 2017. 

The tool's stability is not perfect, but pretty good. 

NetApp BlueXP is scalable. 

I love the tool's support model. We purchased a specialized support model. They are very responsive. 

Positive

The tool's deployment was straightforward. It is easy to add devices. 

We have seen ROI with the tool's use. 

NetApp BlueXP has reduced the time to prepare and create a new CBO. It has reduced our delivery time. 

I rate the product an eight out of ten. 

We use BlueXP to manage the data in our two data centers and on the cloud. 

The primary benefit is that it simplifies data management. We face a lot of classification issues with our customers. They need to classify data, but they don't know how to do it. We can help them do it using BlueXP Datasense.

The data migration tools are excellent. Once you have clusters in Blue XP, everything is easy. It's perfect for the guys in our office who don't understand storage as much because they don't need to go into system manager. They can use BlueXP to drag and drop things instead of configuring things the old way. It's a great graphical difference. BlueXP offers a unified control panel that does just about everything we need right now. Everything is integrated so well.

The VMware capabilities can be improved. 

We have used BlueXP since it came out a year ago, but we previously used it when it was called Cloud Manager.  

The stability is acceptable. I've never had an issue with it. The performance depends on where you install it. We primarily install it locally. Most people use on-prem NetApp, so the performance comes down to their box.

We provide level one and two support for NetApp to our clients in New Zealand. We only deal with the vendor when it gets to level three. 

Positive

We used Cloud Insights when it was a standalone tool before it was integrated into BlueXP. The integration with BlueXP makes it even better.

In the cloud, I can just provision it, so it's simple. On-site, I can spin up a Linux VM and install Linux in half an hour.

We see a return from having the ability to do things very quickly. We can work faster by dragging and dropping things around instead of using the command line or the standard system manager GUI. We had a customer who didn't know that it could migrate from the ONTAP solution we had in New Zealand to San Francisco. He's now doing that. 

BlueXP itself is free. For other things, it comes down to how much you're willing to spend on things like Cloud DataSense. If somebody sees the value in it, they'll buy it. We struggle in New Zealand trying to sell these features to people. 

I rate BlueXP 10 out of 10. 

We use it for all the different environments we have, such as on-premises, Azure, and AWS clouds.

One of the main challenges we faced was the need for a single point of entry for all our system managers and NetApp BlueXP solution helped us overcome this challenge.

It provides us with a quick and simple overview of all our systems. BlueXP provides us with a unified control pane. 

The most valuable feature is the ability to view all our different systems in one place. That's the most important feature for us.

The visibility into the storage is simple and easy to use. You can navigate to SCM or Volumes with just a few clicks.

Integration with other NetApp tools like Cloud Insights and SnapCenter would be beneficial.

I have been using this solution for a year. 

Performance could be a little better. In my opinion, it's a bit slow. If you click on something, it takes a while for the data to load. I can't understand why because it's just pulling data from all the different clouds, but that could be improved. 

The scalability is okay. 

The customer service and support are good because if I pick up the phone and call a guy, I get an answer.

Positive

The deployment was very simple. 

It involved discovering the systems and entering an IP address, user ID, and password, and the systems were integrated into the NetApp BlueXP environment.

We worked directly with NetApp's team. 

NetApp BlueXP was our first choice. 

Our goal is to minimize the number of tools we use. We prefer to stick with NetApp products whenever possible to avoid introducing third-party tools.

Overall, I would rate the solution an eight out of ten.