
Overview
Snowplow on AWS allows you to leverage your behavioral data in any lake, real-time stream, or analytical workload. Snowplow Customer Data Infrastructure is a privacy-centric solution deployed in the client's VPC and Amazon sub-account. It offers comprehensive behavioral data collection, enrichment, and governance capabilities, eliminating data silos by gathering information from various first-party data sources (websites, mobile apps, etc).
Snowplow offers cost-effective data management by storing diverse data sets (structured, unstructured, semi-structured) in S3 object storage and leveraging AWS Glue as a cataloging method. Snowplow CDI also leverages Amazon Kinesis to process and operationalize large streams of data into other AWS services and/or external platforms, focusing on interoperability and scale. The solution democratizes access to data across analytics, data science, and other workstreams.
In storing and processing your most valuable asset, first-party customer data, businesses can rely on a Snowplow + AWS foundation within their data stack, avoiding downstream vendor lock-in for various workloads, and ultimately future-proof their business for an AI-centric architecture.
Highlights
- Thousands of companies like Burberry, Strava, and Auto Trader use Snowplow to generate AI-ready data to uncover deeper customer journey insights, predict customer behaviors, personalize customer experiences, and detect fraud.
Details
Unlock automation with AI agent solutions

Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
BDP Enterprise | Guide price is dependent on event volumes, SLAs & support requirements | $37,500.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
---|---|
Additional Overage Fees | $0.10 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Additional support information available at https://docs.snowplow.io/docs/ Support offered 24/7 via support@snowplow.io .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.


Standard contract
Customer reviews
A great product to help you with user event collection and tracking
- It's an open platform
- Snowplow as a company is great to work with
- Experimentation
- ML-based products such as recommender systems.
Best event analytics platform
Up and running in hours
There were public guides on how to setup the system and that made the process a lot easier than if we would have to follow just the documentation.
The system comes with some data enrichments and most of our needs were covered. With their API enrichment option we can also enrich the data from our internal API´s.
This is not your plug and play saas solution with rich UI and one-click installers. You need to get your hands dirty, but you alos
A highly extensible event analytics platform you can trust
- Create new types of events & enrichments to use (not forced into using GA's limited custom dimensions or messy schema-less JSONs of other platforms)
- Great documentation & community backing
- Own your data
- Able to retroactively apply business logic to data and reports
- Slow release cycle on some enrichment data (e.g. custom referrers, user agents)
- Difficulty of working within Scala to customise the pipeline (no one in our organistaion knows Scala)
- Amazon EMR runner slow & expensive to start for batch processing flows
Many testing companies limit themselves to tracking experiments in tools like Optimizely and constrict their analysis to what they track inside that tool. With Snowplow Analytics we've expanded our experiment metrics to optimize for highly bespoke things for our clients such as:
- Decreasing delivery distance for an ecommerce site
- Increasing the variety of fields and values interacted with on a financial institution's calculators
- Measuring site speed impacts of experiment variants on actual users
It also enables us to build and run personalisation experiments for clients which we wouldn't be able to easily build in other platforms (like GA):
- "This place is popular with 24 sales in the last day."
- "We noticed you left this product in your cart, return to checkout?"
Consider a good dashboarding tool like Superset to help non-technical stakeholders to make use of the data.
Keep Google Analytics around because agencies and even many internal users will be familiar with GA.
If you encounter errors or issues, you can most likely Google the answer or get a speedy response back from the community forums.