IBM Apptio Costing

What do you like best about the product?

Adopts TBM framework and manages all data for costing forecasting budgeting and showback in the one spot

What do you dislike about the product?

A lot of views and reports to get across

What problems is the product solving and how is that benefiting you?

Providing TCO and greater Tech cost granularity

What do you like best about the product?

iBM apptio helps finops center of excellence team to find a cost at Total cost ownership level and in APAC conference I do understand AI feature has been released for Apptio which is a addon for non executive users.

What do you dislike about the product?

It relies on IBM Cloudability tool, it is good to have cloud cost explorer metrics can also be enabled in Apptio itself, so it will become a one stop tool for all the users in the organisation to make use of it

What problems is the product solving and how is that benefiting you?

It helps the organisation to forecast the cost and also gives the value on the cost realisation, it also helps executives to find the cost at the TCO level

What do you like best about the product?

Transparency of cost allocation, useability

What do you dislike about the product?

There is a bit of a learning curve associated.

What problems is the product solving and how is that benefiting you?

Clarity of cost allocation of IT costs

I mainly use Apptio Costing for app management with cloud computing, whereby it helps me integrate Apptio Costing into the cloud so I can see proper visibility into my cloud costs anytime from Apptio Costing dashboard.

A quick specific example of how I use Apptio Costing for cloud visibility in my daily work is the integration of Apptio Costing into AWS that gives me proper visibility of how my usage on the cloud is with Apptio Costing and AWS, which does not require me to log into AWS. I can just get those reports from Apptio Costing. That saves me a lot of time to understand exactly what features I get billed for and how to prevent higher costs on the cloud.

My best feature of Apptio Costing is straightforward integration with AWS, Google Cloud, and Microsoft Azure. That makes it so easy to connect Apptio Costing with those cloud tools so I can see proper cost management from Apptio Costing.

The setup for these integrations with AWS, Google Cloud, and Azure is straightforward. I just need to log in from Apptio Costing, then connect to any cloud tool. The setup was straightforward.

Apptio Costing has positively impacted my team and organization by reducing a lot of time. For example, I am able to have clear visibility into the cloud costs from Apptio Costing. It does not require me to switch multiple tabs to see exactly what is happening, and I am able to detect which features I am using on the cloud and which I am not using. For example, with AWS Amazon Web Services, there are other features such as Lambda and EC2 that we were having multiple instances of and were not using. Apptio Costing was able to tell us exactly that we do not need those features and the budget was reduced.

I think Apptio Costing needs to improve in the API integration. The API sometimes requires a lot of technical requirements for integration if you are not a developer. You need to have a software engineer. I think they need to make it so easy for anyone regardless of technical background to integrate Apptio Costing into any cloud tool.

Lastly, I would love to see them improve the visual analytics dashboards. They do take a lot of time to refresh data, so you can be delayed in seeing data in real-time.

I have been working in my current field for five years.

Apptio Costing is stable.

The scalability of Apptio Costing is good. I have not seen it in any downtime, regardless of how many users we have.

Customer support for Apptio Costing is very responsive to technical questions. They can respond on live chat and in tickets. I would give them ten out of ten.

I did not evaluate other options before choosing Apptio Costing.

The setup for these integrations with AWS, Google Cloud, and Azure is straightforward. I just need to log in from Apptio Costing, then connect to any cloud tool. The setup was straightforward.

I have seen a reduction in time by fifteen percent, and I have also seen cost savings of thirty percent since using Apptio Costing.

The experience with pricing, setup cost, and licensing was straightforward, and I found the pricing to be more affordable, especially depending on the features that Apptio Costing provides.

The accuracy and reliability of output from Apptio Costing can be relied on because the outputs are very easy to understand and they have natural language.

Apptio Costing is easy to manage, especially if you want to manage different cloud platforms, for example, AWS, Microsoft Azure, or Google Cloud. It is easy to integrate Apptio Costing and have proper visibility into cost management. I would recommend it. I gave this product a perfect rating of ten out of ten.

Hybrid Cloud

Amazon Web Services (AWS)

What do you like best about the product?

What I like most about IBM Apptio is that it centralizes all our IT cost and financial data in one place, which makes it much easier to see exactly where the budget is going. Instead of juggling multiple spreadsheets, we can generate detailed reports and dashboards that support budgeting, forecasting, and cost allocation.

Once you get familiar with the platform, it’s easy to navigate, and the visual reporting makes it straightforward to explain IT spending to both technical and non-technical stakeholders. I also value the flexibility to customize dashboards to fit different business needs and audiences.

Another major advantage is its integration with cloud platforms and other enterprise tools. This reduces manual data collection, improves accuracy, and keeps information more consistent. Performance has been reliable even when working with large datasets, and the reporting capabilities have helped us make stronger cost-optimization decisions.

Onboarding can take some time because of the platform’s depth, but IBM’s documentation and support have been helpful whenever we’ve needed assistance. I also appreciate the intelligent recommendations and automated insights that surface spending trends and anomalies, making it easier to spot opportunities for cost savings before they turn into bigger issues.

Even though it’s a premium product, the visibility and control it provides over IT spending make it a worthwhile investment for organizations that need detailed financial management and governance.

What do you dislike about the product?

One area where IBM Apptio could improve is the learning curve for new users. Since it offers a wide range of features, it can take some time to become comfortable with the platform, especially if you're not familiar with IT financial management.

Some reports and dashboards require a fair amount of customization to match specific business requirements, and setting them up initially can be time-consuming. At times, pages with large datasets can feel a bit slower to load, although it hasn't significantly affected day-to-day work.

I'd also like to see a more modern and intuitive user interface in certain sections, as some workflows require more clicks than necessary. While the platform delivers strong value, the pricing may be on the higher side for smaller organizations. Overall, these are relatively minor drawbacks, and they don't outweigh the benefits we've experienced.

What problems is the product solving and how is that benefiting you?

IBM Apptio has helped us gain much better visibility into our IT spending and resource allocation. Before using it, tracking costs across different teams, projects, and cloud services involved a lot of manual effort and spreadsheets. Now, we have a centralized view of our IT financial data, which makes budgeting, forecasting, and cost analysis much more straightforward.

One of the biggest benefits has been the ability to identify areas where we can optimize costs without affecting business operations. The reporting and dashboards also make it easier to share financial insights with leadership, which has improved decision-making and increased transparency across teams.

Overall, it has reduced the time spent on manual reporting, improved the accuracy of financial data, and given us greater confidence when planning IT budgets and evaluating technology investments.