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    PRO Suite

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    Deployed on AWS
    Public Safety Suite Pro unifies 911, CAD, RMS, Mobile, and Jail into a single, fully integrated platform. Designed for small and mid-sized agencies, Pro eliminates the complexity of juggling multiple systems and vendors. With one application and one database, your team can respond faster and work smarter. Stay focused on serving the community, instead of managing technology.

    Overview

    CentralSquare CAD Pro is part of a fully integrated software suite built on one unified system with one shared database. Information is shared with those who need it across all agencies in your area to cut response times. The system is easy to implement with consistent user experience for dispatchers, responders and command staff. Configure the system to define your own workflows and select fields and features to meet your needs, all on a managed services system which saves you the time and expense of server maintenance and updates. Your dispatchers need the best NextGen ready systems to reduce call taking and dispatching times. CentralSquare CAD Pro is the only system that can send an outbound text to a caller cell phone to get their direct coordinates from the phone location. This ensures you can assist them faster when they are lost, cannot speak or someone else calls on their behalf. Reduce your IT headaches and expenditures and save your agency 15% or more of your overall CAD investment with managed services and worry-free server maintenance, updates and backups. And, all this information can be shared across your agency via one unified database so responders remain safe with up-to-date situational awareness.

    Highlights

    • Seamless Data Sharing. Connect every stage of public safety operations, from 911 to CAD and RMS, with shared, searchable data that improves response and reporting.
    • One Application, One Unified Experience. Move effortlessly between tasks with a single sign-on and fully integrated platform built for speed and ease of use.
    • Configurable For Your Agency. Tailor workflows and features to fit the unique needs of your agency without adding unnecessary complexity.

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Pro Suite
    All orders are custom, please contact CentralSquare for Pricing.
    $1.00

    AI Insights

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    Dimensions summary

    PRO Suite uses a single pricing dimension billed in units under a contract. There are no fixed tiers or published rates. Instead, every order is custom-quoted. You contact CentralSquare directly to receive pricing based on your agency's needs and scope. Because pricing is quote-based, the final cost depends on your configuration rather than a set per-unit list price. This structure fits public safety agencies of varying sizes that need tailored deployments. To learn your specific pricing, you work with CentralSquare to define your requirements and receive a custom quote.

    Top-of-mind questions for buyers

    PRO Suite brings 911, CAD, RMS, Mobile, and Jail into one integrated platform using a single application and one database. It is built for small and mid-sized agencies. This single product replaces multiple separate systems and vendors, so pricing covers the full unified deployment rather than separate modules.
    Every order is custom, so there is no set list rate in the pricing table. You contact CentralSquare to scope your agency's requirements, and pricing is quoted based on your configuration. Because deployments vary by agency size and needs, the vendor tailors each quote rather than applying a fixed per-unit figure.
    PRO Suite runs fully in the cloud, hosted on AWS. The managed model includes servers, automatic updates, and backups, reducing your IT overhead. Because these managed services are part of the deployment, your custom quote reflects the cloud-hosted, fully managed setup rather than on-premise hardware you maintain yourself.
    www.centralsquare.com
    Helpful?

    Vendor refund policy

    ProSuite contract terms and conditions include termination language. No refunds are accepted after subscription has started. Changes to renewals must be requested 60 days prior to renewal date.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    CentralSquare Customer Portal provides access to resources including an extensive knowledge base, a user community, access to software updates for selected CentralSquare products, and the ability to interact with CentralSquare Support and other teams. Product support 833-278-7877 https://support.centralsquare.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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