Sold by: Resource Interactive
Unlock the Power of Unified Customer Data with Salesforce Data Cloud Implementation
Overview
Break down data silos and create a unified view of your customer with a foundational Salesforce Data Cloud implementation.
This package provides the key elements to unlock the full potential of Data Cloud, empowering you to:
- Unify Customer Data: Consolidate customer information from Salesforce CRM, Marketing Cloud, and external sources into a single, trusted platform.
- Gain Deeper Customer Insights: Analyze enriched customer profiles to understand behavior, preferences, and buying journeys.
- Improve Marketing Personalization: Leverage comprehensive customer data to personalize marketing messages and deliver exceptional customer experiences.
- Drive Business Growth: Make data-driven decisions that optimize marketing campaigns, sales strategies, and customer service initiatives.
What’s Included:
- Base Configuration of Data Cloud: Gain access to the core functionality of Data Cloud for data ingestion, management, and activation.
- CRM and SFMC Integration: Seamlessly connect your Salesforce CRM and Marketing Cloud with Data Cloud for a unified customer view.
- One External Data Source Integration: Integrate one additional data source (e.g., website analytics, loyalty program) to enrich your customer profiles.
- Up to Eight Hours of Training & Enablement: Equip your team with the knowledge to use Data Cloud effectively, unlocking the power of unified customer data.
This implementation is the first step towards building a comprehensive Customer 360 view and driving data-driven marketing and business success.
Highlights
- Build a comprehensive Customer 360 view and driving data-driven marketing and business success with a Salesforce Data Cloud Implementation.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Resources
Vendor resources
Support
Vendor support
Providing ongoing support during implementation of your project with weekly status meetings and post go-live training and enablement. Clients have access to our Customer Service portal at
Software associated with this service
Salesforce Service Cloud
By Salesforce, Inc.
Service Cloud is a complete agentic service platform built for every type of service, in any industry, and across all channels.
With Agentforce, human agents and AI agents collaborate seamlessly in real time to resolve issues faster, personalize every interaction, and deliver consistent, high-quality support wherever customers engage, all while reducing costs by boosting efficiency and optimizing resources.
Salesforce Data Cloud
By Salesforce, Inc.
Data Cloud unlocks the full value of your data across the enterprise. Natively built on the Salesforce Platform, Data Cloud powers your Customer 360 apps, Agentforce, and amplifies your existing data lake or warehouse investments to activate real-time insights and intelligent action.