Sold by: Salesforce, Inc.Â
Deployed on AWS
Data Cloud unlocks the full value of your data across the enterprise. Natively built on the Salesforce Platform, Data Cloud powers your Customer 360 apps, Agentforce, and amplifies your existing data lake or warehouse investments to activate real-time insights and intelligent action.
Overview
Data Cloud unlocks the full value of your data across the enterprise. Natively built on the Salesforce Platform, Data Cloud powers your Customer 360 apps, Agentforce, and connects all your data and activate apps and experiences with Zero Copy to deliver trusted, contextual data for Agentforce, Apps and Analytics.
Data Cloud is designed to work with the systems and enterprise apps you already have. It breaks down data silos and harmonizes information from your Customer 360, data lakes, warehouses, and business applications, regardless of format, using low-code tools. Through this approach, enterprises across every industry can use all their data to power Agentforce, automate workflows, and make smarter decisions.
Highlights
- Build your Customer 360, native to Salesforce
- Provide trusted, contextual data to Agentforce
- Connect all your data and activate apps and experiences with Zero Copy
Details
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
0 ratings
0 AWS reviews
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79 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
udaya N.
Salesforce Data Cloud unifies the customer data but Faces Data Ingestion and Processing Challenges
Reviewed on Aug 26, 2025
Review provided by G2
What do you like best about the product?
Salesforce Data Cloud unifies a user's data from multiple sources, providing a comprehensive view of their needs and preferences
What do you dislike about the product?
We have observed data mismatches with the incremental refresh of zero copy data from snowflake where certain records are being missed on data cloud during the ingestion process.this is happening due to watermark level at present we are having only HH:MM.
it should extent to HH:MM:SS.
it should extent to HH:MM:SS.
What problems is the product solving and how is that benefiting you?
We are having customer profile data in multiple sources like in mdm org0 Snowflake now by data cloud we are unifying the user profile and using them in marketing cloud personalization.
Automotive
DATA CLOUD FAN
Reviewed on Aug 26, 2025
Review provided by G2
What do you like best about the product?
The easiest integration of data from multiple data lakes.
What do you dislike about the product?
Nothing worth noting, I don't have any issues.
What problems is the product solving and how is that benefiting you?
Being able to pull from differnet datalakes with search each individual location.
Jean-Paul C.
Unified Data Management with Excellent Integration
Reviewed on Aug 26, 2025
Review provided by G2
What do you like best about the product?
I appreciate the good documentation and available resources that eased the learning curve of Salesforce Data Cloud. I also value the unified profiles that combine customer data from different platforms, simplifying information access and updates. The prebuilt connectors for systems like CRM, Google, and telephony are incredibly useful, making data integration seamless. I love having all the data in one place, which greatly enhances my workflow efficiency.
What do you dislike about the product?
I find the initial setup and learning phase of Salesforce Data Cloud to be challenging. There is a steep learning curve with many steps involved, which made it difficult to grasp at first.
What problems is the product solving and how is that benefiting you?
I use Salesforce Data Cloud to combine data from various sources, unifying customer profiles, which simplifies accessing and updating information.
shayan k.
High Prices and Rapid Changes
Reviewed on Aug 24, 2025
Review provided by G2
What do you like best about the product?
Unified Customer Profiles with Resolution- Data streams
What do you dislike about the product?
The initial Setup is a Bit complex, and pricing is high
What problems is the product solving and how is that benefiting you?
My organization is using data from many servers ..Its help Unified them in salesforce and ave track on them
Computer & Network Security
Highly Recommend
Reviewed on Aug 24, 2025
Review provided by G2
What do you like best about the product?
Data Cloud is great for companies that have a lot of data in a lot of different places and systems and that want to bring it into a single location for a single view of what's happening.
What do you dislike about the product?
For me, there was a bit of a learning curve since I hadn't worked with a similar product before, but Trailhead was an incredible resource that allowed me to get up to speed quickly and excel on the platform.
What problems is the product solving and how is that benefiting you?
Data Cloud is a great way to bring all your company's data into a single place. It also forces you to really look at the data you have an determine if it's any good. It may spur a realization that better data hygiene need to be put in place and encourage teams to work to clean it up so that the data Data Cloud is presenting, and then being pushing into Agentforce, is accurate and actionable for end users.