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    Salesforce Data Cloud

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    Deployed on AWS
    Data Cloud unlocks the full value of your data across the enterprise. Natively built on the Salesforce Platform, Data Cloud powers your Customer 360 apps, Agentforce, and amplifies your existing data lake or warehouse investments to activate real-time insights and intelligent action.

    Overview

    Data Cloud unlocks the full value of your data across the enterprise. Natively built on the Salesforce Platform, Data Cloud powers your Customer 360 apps, Agentforce, and connects all your data and activate apps and experiences with Zero Copy to deliver trusted, contextual data for Agentforce, Apps and Analytics.

    Data Cloud is designed to work with the systems and enterprise apps you already have. It breaks down data silos and harmonizes information from your Customer 360, data lakes, warehouses, and business applications, regardless of format, using low-code tools. Through this approach, enterprises across every industry can use all their data to power Agentforce, automate workflows, and make smarter decisions.

    Highlights

    • Build your Customer 360, native to Salesforce
    • Provide trusted, contextual data to Agentforce
    • Connect all your data and activate apps and experiences with Zero Copy

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    68 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Rajnish K.

    Data Cloud and Agentforce are synonymous

    Reviewed on Mar 07, 2025
    Review provided by G2
    What do you like best about the product?
    Harmonize data and remove duplicates data. It also create segment for marketing cloud to best suite any company requirements. It has also ease of integration with different system to ingest data into data cloud. It is also native to salesforce platform to work on any salesforce data whether it is in health cloud or sales cloud or any other cloud data.
    This is also fit to our MuleSoft API-led architect environment to pull or push data into system.
    What do you dislike about the product?
    Pricing model is little confusion. If data cloud team can educate all their customer about their pricing model with Agentforce then it will be better to under for large investment.
    What problems is the product solving and how is that benefiting you?
    CDP is solving our Sales and Marking data to segmentize and for calculated insight of data.
    Abby T.

    Software Review

    Reviewed on Jan 21, 2025
    Review provided by G2
    What do you like best about the product?
    I like how the sections are organized and divided.
    What do you dislike about the product?
    I wish there were more options for team collaboration.
    What problems is the product solving and how is that benefiting you?
    Salesforce solves the time of repetive tasks. It uses AI so I don't have to write the same explanation everytime.
    Logan B.

    Salesforce Agentforce

    Reviewed on Jan 21, 2025
    Review provided by G2
    What do you like best about the product?
    Salesforce is top of the line CRM to help sales people stay organized.
    What do you dislike about the product?
    Sometimes can be buggy but that is to be expected from any CRM. Usually fixed quick
    What problems is the product solving and how is that benefiting you?
    Helps with AI and getting information at your hands ASAP.
    Kristian L.

    Great tool tool to use a an SDR-BDR

    Reviewed on Jan 21, 2025
    Review provided by G2
    What do you like best about the product?
    great sales tool to prospect and manage pipeline
    What do you dislike about the product?
    I wish it was a bit more intuitive and more support
    What problems is the product solving and how is that benefiting you?
    mitiagates having to control another type of crm
    Ritik S.

    Salesforce CDP/Data Cloud Review

    Reviewed on Sep 20, 2024
    Review provided by G2
    What do you like best about the product?
    The feature for connecting to multiple data sources for both import and export and unifying profiles. Also it is quite convinient to use once the design document is created.
    What do you dislike about the product?
    Sandbox is not available at the moment and pricing related to credit usage is not very clear.
    What problems is the product solving and how is that benefiting you?
    Connecting data from mutliple Salesforce systems and external platforms
    View all reviews