Sold by: KernoÂ
Kerno makes observability effortless. Built for developers. Lightweight to run.
Kerno delivers zero-effort observability, cuts costs by up to 70%, and empowers all developers to understand production.
Overview
Kerno makes observability effortless and lightweight to run for any engineering team at any scale, while reducing costs up to 70%.
Auto-instrument your EKS cluster in minutes. Zero code changes. Kerno leverages eBPF for 100% visibility with metrics, traces, logs, and events fully correlated out-of-the-box. No manual instrumentation or complex configs.
Unify your engineering team. Instantly distinguish infra from code issues without losing local system context. Accelerate root-cause analysis every time.
Lightweight. Secure. Smart. Kerno deploys directly in your cloud, keeping PII safe. Smart sampling cuts data volume by 90%, eliminating duplication and unnecessary hoarding.
Highlights
- Reduce the total cost of ownership by 70%. Less engineering time is spent on instrumenting code and configuring alerts and data pipelines. Kerno automates the entire lifecycle of observability set up and configuration, while helping teams move to a more predictable billing model.
- Shift Observability left. Mobilse developers who represent the bulk of your R&D staff to understand how their code behaves within a system in real-time, offering a better self-serve approach to observability.
- Secure and lightweight to run, and fully compliant. Kerno runs on your cloud, reducing data transfer costs and management while keeping all sensitive data (PII) within your environment.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Component Per Month | We price the service by unique component, ignoring replication and associated resources (like config maps or network services) | $50.00 |
From 1 - 50 components | For teams that have between 1 and 50 components running | $50.00 |
Running between 51 - 100 components | For teams that have between 51 - 100 components | $47.50 |
Running between 101 - 250 components | For teams that have between 101 - 250 components | $45.00 |
Vendor refund policy
Where Kerno is affected by a Force Majeure event for a period of 60 consecutive days, the Customer shall have the right to terminate this Agreement immediately and receive a refund of any prepaid fees for the period after the point of termination
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Subject to this Agreement, if the Customer is under a paying subscription plan, Kerno will provide unlimited product and email support. Although no response times are guaranteed, Kerno will use commercially reasonable efforts to respond to such support requests within 24 Business Hours. Kerno may delegate the performance of certain portions of the Support to third parties but will remain responsible to Customer for delivery thereof. If any Support is not performed with reasonable skill, care, and diligence, Kerno will perform the Support to the extent necessary to correct the defective performance, and Customer acknowledges that re-performance shall be Customer sole and exclusive remedy for any defective performance. Excluding scheduled maintenance windows, Kerno will use commercially reasonable efforts to maintain 99.5% availability of the hosted portion of the Software for each calendar month during the term of this Agreement. The Software will be deemed available so long as Authorized Users can login to the Software interface and access monitoring data. Excluding planned maintenance periods, in the event, that the Software availability drops below 99.5% in a given calendar month, the customer will be entitled to the following service credits corresponding to the service level availability. Below 99.5% and 10% discount on greater than 95% monthly invoice Below 95% and 15% greater than 90% Below 90% 25% For general support queries, customers can use the inproduct support channel or email support@kerno.io . For security related queries, customers can get in touch by contacting security@kerno.ioÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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