Scytale AI GRC Platform

What do you like best about the product?

First and foremost, I really enjoyed working with the team that supported me throughout the entire process. They provided exceptional support, were highly responsive, patient, understanding of the process, and extremely professional.

The platform itself is also excellent — relatively easy to use and very accessible.

What do you dislike about the product?

One small comment regarding the platform: it was sometimes difficult to know which of the documents I had uploaded were also relevant to other sections. I would expect that if the same document is required for multiple sections, it would automatically be reflected in the relevant sections once I upload it to one of them.

What problems is the product solving and how is that benefiting you?

The management of the submission process with EY was very well handled, with clear guidance on exactly what was required for each section. It was also helpful to be able to leverage existing materials whenever an additional compliance certification was being pursued — for example, using relevant ISO materials as part of the SOC process.

What do you like best about the product?

It helps greatly in overseeing the entire documentation of an ISO certification project. It helps to gather and track both the policies and the evidence, so is a very valuable asset

What do you dislike about the product?

Dislike is a big word, but for me it lacks a roadmap that guides users through the proper sequence and steps of an ISO certification project.

What problems is the product solving and how is that benefiting you?

It takes away a lot of the admin overhead, not just during first setup but also in the on-going recertification effort.

What do you like best about the product?

In the commodity risk management space, data security, process integrity and operational trust are everything. The Forge aHedge SaaS platform takes protecting client data incredibly seriously, which is why we sought out top-tier security certifications and partnered with Scytale to help us reach that goal efficiently.

Going through complex compliance audits can easily derail a team's focus, but the Scytale platform and their dedicated compliance expert, Dian, streamlined the entire process from day one.

The automation capabilities of their platform saved our team countless hours of manual evidence collection, turning what usually takes months into a highly structured, stress-free project. What truly sets them apart, however, is their customer success team. Dian has been incredibly professional, responsive, and deeply knowledgeable — guiding us through every step and pre-audit readiness check with absolute confidence.

Thanks to Scytale, we successfully achieved our security attestations ahead of schedule and with minimal disruption to our daily operations. They are an invaluable partner for any startup company looking to build trust with enterprise clients, and we cannot recommend them highly enough.

What do you dislike about the product?

I felt that assumptions were made during the sales process regarding the knowledge of the prospect (i.e. we the client) and hence some nuances (specifically around SOC2 trust service principles) were missed. Invoicing via AWS Marketplace was also annoying but it's moreso a slight inconvenience more than anything else.

What problems is the product solving and how is that benefiting you?

Scytale is opening offices in other regions where the timezone is friendlier which will benefit both Scytale and us - Dian (our consultant) has been very accommodating and made sure this has not been a problem nor blocker for us though.

What do you like best about the product?

I appreciated Scytale's communication, as they were always available whenever we needed them. I think they have a very well-thought-out process that can work for any business looking for SOC 2 compliance.

What do you dislike about the product?

They are a bit expensive.

What problems is the product solving and how is that benefiting you?

Scytale helps us navigate the SOC 2 certification process, making it easy to track progress and handle paperwork with an auditor's support.

What do you like best about the product?

Quick personal responses from sales, support and of course the assigned consultant. Caitlin has been very helpful with the overall progress of the project with planning, answering questions and support. The interface itself holds a lot of useful information about what to do and also how to do it. Apis are very useful and continuously improving. Api integrations are very quick and I have never had any performance issues. No one believed we could accomplish so much we did the last months - my deadline is far away and yet we're 100% ready for audit. Evidence collection analyzed by AI has been a lot of help specifically with identifying what information the evidence lacks. The main reason we chose Scytale was quick response from sales and support, platform information and progress as well as the competitive price point.

What do you dislike about the product?

I really enjoyed this project and can't find much I dislike, maybe the api definitions could be improved, but they are still better than the competition.

What problems is the product solving and how is that benefiting you?

Our high end customers demand compliance for NIS2 and ISO27k1. With a trust center we now no longer need to answer send questionaries for security compliance. So keeping our customers happy with our compliance is the main benefit.