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Great partner in achieving ISO27001 compliance quickly
What do you like best about the product?
Scytale has been incredibly hands-on throughout the process. Their team guided us step by step, making what could have been a complex and time-consuming project much faster and smoother. Thanks to their support, we were able to achieve ISO27001 compliance in record time, and with confidence that we were doing things the right way.
What do you dislike about the product?
Honestly, there’s very little to dislike. If I had to mention one thing, it’s that the platform is still evolving, so occasionally we come across features that could be more polished. That said, their team is very responsive to feedback and quick to improve, which offsets this.
What problems is the product solving and how is that benefiting you?
Simplifying GRC
ISO27001:2022 without the headache
What do you like best about the product?
Clear guidance and communication - this helped us stay aligned and confident in our preparations.
Structured Process - Well-organised and focused, with a strong emphasis on both documentation and practical implementation.
Supportive Engagement - Scytale's responsiveness to queries and willingness to clarify expectations made a significant difference. The templates, knowledge and resources were especially helpful.
Structured Process - Well-organised and focused, with a strong emphasis on both documentation and practical implementation.
Supportive Engagement - Scytale's responsiveness to queries and willingness to clarify expectations made a significant difference. The templates, knowledge and resources were especially helpful.
What do you dislike about the product?
There is nothing I dislike about Scytale. The Product needs maturing and improvement, however, they are working on it.
What problems is the product solving and how is that benefiting you?
Achieving ISO27001:2022 was a key milestone for our organisation. It reinforced our commitment to information security and helped us embed a culture of compliance and awareness across the business.
Scytale was our trusted partner for a great compliance journey
What do you like best about the product?
The platform is seamless, has all the integrations we needed, and enabled us to collect all required evidence fast. The level of service from the Scytale was beyond our expectations.
What do you dislike about the product?
Nothing much I could say, we had a very good overall experience, though we are only 1 year in.
What problems is the product solving and how is that benefiting you?
Scytale helped us streamline the SOC-II compliance process
Great way to achieve Soc2
What do you like best about the product?
Edden, our account manager was super helpful, resourceful, and reassuring. Her experience contribute a lot to the success of the audit.
The portal was of much assistant and easy to work with. Also it is great to have everything you need in one place.
The portal was of much assistant and easy to work with. Also it is great to have everything you need in one place.
What do you dislike about the product?
Even with Scytale there was a lot of work to be done and I hoped to put less effort of me and some of the team for it.
Having said that, the confidence we got from Scytale and Edden during this process were very important for us.
Having said that, the confidence we got from Scytale and Edden during this process were very important for us.
What problems is the product solving and how is that benefiting you?
Most of the communication with the auditor
One concentrated place for everything needed
PT
Connection with the auditor
One concentrated place for everything needed
PT
Connection with the auditor
Outstanding team and tools for complex compliance work
What do you like best about the product?
Scytale's automation capabilities saved us a ton of time on our evidence collection process. The team's expert guidance and leadership made navigating the complex SOC 2 certification process seamless. This solution was exactly what we needed to manage such a comprehensive undertaking efficiently. The team is fantastic to work with.
What do you dislike about the product?
There are multiple ways to organize your information in the dashboard (e.g. by controls or by audit), and depending on which way you choose, the information doesn't update in the other view, so it can appear that your progress is incomplete or not being captured.
What problems is the product solving and how is that benefiting you?
Scytale handles the refinement of our internal security policies, automates evidence collection, coordinates penetration testing, and manages the audit process.
Smooth Experience - Step By Step Guidance
What do you like best about the product?
CJ Bergs provided exceptional guidance and support throughout our SOC 2 compliance process. She walked us through each step in detail, clearly explaining the requirements and what we needed to provide. We were never left to figure things out on our own—her consistent communication and weekly check-ins ensured we stayed on track and made steady progress. Her expertise, proactive approach, and commitment to our success made the entire process far smoother and less daunting than we anticipated.
What do you dislike about the product?
We didn't encounter any issues or areas of concern. Our experience was a positive one.
What problems is the product solving and how is that benefiting you?
As a startup, we recognized the need to obtain our SOC 2 certification but lacked the in-house expertise and resources to manage the process effectively. Scytale provided the guidance and support we needed, enabling our small team to navigate the requirements with confidence. Their structured approach and expert assistance allowed us to achieve compliance efficiently without diverting significant time and resources from our core operations.
Good service
What do you like best about the product?
It was efficient and quick to work with Scytale. Their platform has a whole suite of valuable integration to make quick work of a ISO or a SOC 2 framework. Our Account Manager CJ Bergs has been excellent in managing our partnership and helping getting us certified.
What do you dislike about the product?
Mainly cost. We have moved away from Scytale for this reason. Competitor offered much better rates
What problems is the product solving and how is that benefiting you?
They have helped us in gaining SOC 2 certification
A highly reliable team—customer- and service-oriented—supported by an excellent cloud platform
What do you like best about the product?
The combination of professionalism and personal approach.
What do you dislike about the product?
Nothing I can think of.
Nothing I can think of.
Nothing I can think of.
What problems is the product solving and how is that benefiting you?
I can focus exactly on my role and the required deliveries instead of dealing with the extra work related to creating the supporting system (application).
Additionally I am receiving the receiving a constant guidance from the team on where to focus.
Additionally I am receiving the receiving a constant guidance from the team on where to focus.
SOC2 certification process was never easier
What do you like best about the product?
As a devops engineer and as a former IT manger, I was responsible for certifying several companies to SOC2. The hours I spent on data collection, then processing it and filing it correctly, were the most excruciating thing in this process.
I was lucky to start working in a company that was wise enough to use a service provider like Scytale, that helps make this process much easier.
Scytale offers a platform that integrates with the most important systems for the certification (HR tools, AWS, Bitbucket, etc). With Scytale, you are also assigned with a person (in my case - the amazing CJ Bergs who was profession, friendly, informative and was available to any question, both difficult and silly) who guides you through the process, and on the audit day itself.
The kick-off was easy, friendly, and clear. I felt like I was accompanied throughout the process, and felt ready before, during and after the audit.
I was lucky to start working in a company that was wise enough to use a service provider like Scytale, that helps make this process much easier.
Scytale offers a platform that integrates with the most important systems for the certification (HR tools, AWS, Bitbucket, etc). With Scytale, you are also assigned with a person (in my case - the amazing CJ Bergs who was profession, friendly, informative and was available to any question, both difficult and silly) who guides you through the process, and on the audit day itself.
The kick-off was easy, friendly, and clear. I felt like I was accompanied throughout the process, and felt ready before, during and after the audit.
What do you dislike about the product?
I really have nothing bad to say about Scytale, they really helped me and I'm very satisfied with their services. I would recommend it to anyone who is planning to go through such a process.
What problems is the product solving and how is that benefiting you?
Answer questions - SOC2 compliance process is complicated and tricky - and Scytale gives you an address, someone you can contact and consult at any time.
Technically, Scytale's platform enables you to gather data you need for the audit much easier - it's integrated with many important systems, and also gives you ways to interact internally with your company's employees for the certification (for example - internal training and policies)
Technically, Scytale's platform enables you to gather data you need for the audit much easier - it's integrated with many important systems, and also gives you ways to interact internally with your company's employees for the certification (for example - internal training and policies)
Great team and easy to use system
What do you like best about the product?
What I liked most about working with Scytale was how well their team, especially Jess, supported us through the ISO 27001 certification process. Jess was fantastic to deal with — knowledgeable, responsive, and genuinely helpful.
The process itself was long and, at times, a bit of a slog. But Scytale made it as smooth and manageable as possible. One standout feature was their platform's ability to integrate with many of our existing systems for automatic log collection. That saved us a heap of time and made the compliance process far more efficient.
Overall, their support and tooling made a complex job feel achievable.
The process itself was long and, at times, a bit of a slog. But Scytale made it as smooth and manageable as possible. One standout feature was their platform's ability to integrate with many of our existing systems for automatic log collection. That saved us a heap of time and made the compliance process far more efficient.
Overall, their support and tooling made a complex job feel achievable.
What do you dislike about the product?
The one challenge we had was the time zone difference. Since Scytale is based in South Africa, it made scheduling a bit tricky from Australia. It wasn’t a dealbreaker by any means, but it did occasionally slow things down or require a bit of back-and-forth to find suitable meeting times.
What problems is the product solving and how is that benefiting you?
Scytale helped us solve the challenge of getting our information security processes in order to meet ISO 27001 standards. Before working with them, it felt like a massive, complex task with too many moving parts. Their platform and guidance gave us structure, clarity, and momentum.
The biggest benefit was how much they simplified the process. Their integrations saved us a huge amount of manual effort by automatically collecting evidence from the systems we already use. It meant we could stay focused on improving our actual security posture rather than getting bogged down in admin.
The biggest benefit was how much they simplified the process. Their integrations saved us a huge amount of manual effort by automatically collecting evidence from the systems we already use. It meant we could stay focused on improving our actual security posture rather than getting bogged down in admin.
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