Typeform

What do you like best about the product?

Typeform's interface is undeniably beautiful and modern. It creates a very engaging and conversational experience for the person filling out the form, which is a big plus

What do you dislike about the product?

The business model feels hostile. Essential features like CAPTCHA are locked behind expensive plans, leading to spam. They also make it hard to access your own data if you downgrade. We ultimately switched to FormConvo.com, which has a similar conversational feel but uses AI to get deeper insights without the aggressive paywalls

What problems is the product solving and how is that benefiting you?

Initially, Typeform solved the problem of boring, static web forms. The immediate benefit was making our surveys look modern and feel more like an interactive conversation, which we hoped would lead to better engagement.

However, this benefit was completely erased by the new problems the platform created. The lack of bot protection on affordable plans meant the tool that was supposed to improve our data collection ended up creating a data integrity crisis for us, with spam submissions polluting our results and wasting our ad spend.

What do you like best about the product?

It's user interface is simple which made it popular option for anyone to create form comprises of questions in any form they wish and response of any format they wish to obtain from the consumers.

What do you dislike about the product?

The no. of responses in free-tier can be increased for new users.

What problems is the product solving and how is that benefiting you?

To collect the overall workflow of an individual in a team environment it is vital to collect various information of ongoing process. Typeforms helps me create insightful questions to measure the productivity of the individual by integrating it with my slack channel to remind members to respond to my form benefiting me a lot.

What do you like best about the product?

A key feature I like about Typeform is the ability to configure branding templates so that all survey forms created in the company workspace all have the same formatting for consistency and maintaining the corporate brand. Another useful feature, that I benefit from most days, is the ability to integrate the received responses to a Google Sheet - thereby enabling all colleagues access to view the responses, rather than limited to the number of licenses purchased on the platform itself.
In the workflow, it is also possible to set-up email notifications that alert specified colleagues of a completed/partially completed survey response.

What do you dislike about the product?

On the Plus Plan, there are set Content presets available for use, however, it is not possible to edit the field names which would help ensure forms are fully customisable.

What problems is the product solving and how is that benefiting you?

Typeform is providing us with a user-friendly survey service that aligns well with corporate branding and can be set-up to capture the information required for use internally

What do you like best about the product?

I like the ability to create a logic tree for question delivery.
I like the ability to group questions together in sections, this makes longer surveys feel shorter.

What do you dislike about the product?

The user interface could be improved for applying design settings. Some of the options are buried in the brand and theme screens. It would be nice to have more control over where the questions and the answers appear on the screen, the layouts are pretty limited. On the data analysis side, it would be nice to have the ability to check questions that are tests so they are eliminated from the results. Right now I have to create a draft survey to test and once it is approved I have to copy the survey and give people a new link to the live version so I can utilize the reports.

What problems is the product solving and how is that benefiting you?

More control of the design than Survey Monkey

What do you like best about the product?

Easy to use and forms can be easily integrated

What do you dislike about the product?

Having different displays on pages within forms

What problems is the product solving and how is that benefiting you?

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