Overview

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FileCloud is the leading self-hosted secure content collaboration platform (CCP) provides industry-leading compliance, data governance, and more. Using AWS infrastructure (EC2, EBS, S3), jumpstart your own branded file storage solution at a compelling price point in just a few minutes. FileCloud also offers hybrid cloud capabilities by synchronizing on-premise file servers to AWS and vice versa.
- Sync, Share, and Backup - Effortlessly synchronize files across users' computers (Win, Mac, and Linux), smartphones, and tablets (iOS and Android) and enjoy endpoint backup for all devices.
- Free, Unlimited Client Accounts - Unlike competitors, FileCloud delivers incredible ROI by offering free, unlimited client accounts for external vendors and partners.
- Unparalleled Branding Options - FileCloud lets businesses customize their user portals to reflect their brands. Customize the login page, TOS, and email templates, and use your business domain name. Broadcast your brand to your customers, vendors, and partners.
- Device Management - A centralized endpoint device control panel lets you block, remote wipe, notify and take inventory of connected endpoint devices at any time.
- Customer-Managed Encryption - You can choose your Encryption keys for added data security.
- Ransomware Protection - Our distributed architecture, custom branded domains, and email templates provide maximum protection from email spoofing and ransomware attacks.
- Workflow Automation - FileCloud brings workflow capabilities to automate critical document-based business processes.
- Compliance Management - A built-in Compliance Center helps you efficiently manage ITAR, GDPR, and/or HIPAA compliance requirements.
Highlights
- File Sharing, Sync, and Backup -This allows businesses to create their own, branded file sharing, sync, and mobile access, solution for their employees, customers, and partners.
- Endpoint Backup and DLP - Secure backup and Data Leak Prevention (monitor, prevent, and fix) across all your user's devices (Computers, Mobile Phones/Tablets)
- Real Savings & Industry Recognition - FileCloud offers superior value. For 100 users, you can save over $10,000 when compared to other similar solutions. FileCloud has received the Gartner Peer InsightS Customer Choice award four years in a row (2018, 2019, 2020, and 2021) and was named an Emerging Favorite in Document Management Software by Capterra in 2021.
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Dimension | Cost/hour |
---|---|
t3.large Recommended | $1.68 |
t2.micro AWS Free Tier | $1.68 |
t3.micro AWS Free Tier | $1.68 |
t3a.micro | $1.68 |
m5ad.large | $1.68 |
t3.small | $1.68 |
m5a.xlarge | $1.68 |
m5dn.2xlarge | $1.68 |
m7a.32xlarge | $1.68 |
m5a.12xlarge | $1.68 |
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
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Usage instructions
Once the instance is running, connect to the administrator portal by typing http://<public_dns>/ui/admin/index.html. The default user name is 'admin' and the password is the Instance ID of your running EC2 instance. Create user accounts, setup Team Folders and customize the site branding to get started. Detailed FileCloud setup guide is available here (https://www.filecloud.com/supportdocs/display/cloud/FileCloud+Site+Setup )
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Support Hours: 7x24;
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Efficient remote file access with robust security features and excellent support
What is our primary use case?
The primary use case for FileCloud is when the customer needs to migrate from a conventional file server, like Windows file sharing, which is only accessible within the office network. Due to the shift to remote work because of COVID-19, more people are working remotely, and companies are applying remote working, necessitating access to the file server even when not physically at the office.Â
FileCloud enables this remote access without the need for a VPN, allowing users to open the FileCloud application from their endpoint or access the user portal to perform activities such as downloading or sharing files.
How has it helped my organization?
In my experience, implementing FileCloud has enabled us to accommodate the needs of remote working seamlessly.Â
Employees can access and share files without physically visiting the office, providing flexibility and efficiency in operations.
What is most valuable?
The granularity for the audit log in FileCloud is extremely valuable. It offers administrators visibility into file activities, such as which user accessed or downloaded specific files, allowing us to audit environment activity effectively.Â
Furthermore, FileCloud includes encryption and a heuristic engine to prevent ransomware uploads and a DLPÂ feature which separates trip main points from a logical perspective.
What needs improvement?
I noticed a feature in competitors that requires two-factor authentication (2FA) for uploading and downloading files in the share folder, which adds an extra security layer. I haven't seen this implemented on FileCloud, and it would add a valuable advantage for security.Â
Additionally, currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server. Expanding compatibility to other Linux distributions could be beneficial for users.
For how long have I used the solution?
I have experience with FileCloud, which is similar to my experience with EPP.
How are customer service and support?
FileCloud's technical support is excellent. They are capable of resolving platform issues efficiently and follow up to ensure issues are resolved, which is one of their best aspects of SLA adherence. I would rate them a nine for any issue.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have also implemented EPP alongside FileCloud.
What's my experience with pricing, setup cost, and licensing?
In some cases, we lose clients to competitors due to pricing, although most wins are based on features, not pricing. Our features are highly suitable to the user platform.
Which other solutions did I evaluate?
Competitors provide some features like advanced user authentication; however, FileCloud features remain suitable for our user platforms.
What other advice do I have?
FileCloud is suitable for all types of industries, including government, financial services, and media. It's efficient for exchanging large files and can replace legacy file server technologies.
I'd rate the solution nine out of ten.