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    TeamViewer Tensor

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    Secure Enterprise Remote Access and Support, Reimagined for Next-Gen Experiences

    Overview

    Organizations are leveraging the power of remote connectivity to provide staff with the support they need to stay on top of their work. And happy employees mean happy customers.

    Unlock the power and potential of remote connectivity in your organization today: TeamViewer Tensor support Secure, scalable enterprise support solution for all your IT and embedded devices. Tensor Embedded enhances your after-sales experience by enabling your in-house technicians to train, assist, and support your customers effectively, efficiently, and agilely.

    Why does your organization need TeamViewer Tensor?

    360 degree security for your enterprise: Tensor is built with enterprise-grade security in mind to give you full control over every incoming and outgoing connection.

    Even wider remote device support: Tensor allows remote support across all user scenarios and device types to ensure all your enterprise devices are covered.

    Scale as your business expands: As your business grows, Tensor is ready to grow with you. Scale up by providing support from mobile devices to traditional PCs to IoT devices. Governance and compliance: TeamViewer Tensor provides you with a 360-degree auditing and logging functionality so that you can track all activity performed on any device. This helps protect you from abusive claims and makes your business more compliant.

    Classical IT and extended OT use cases: Companies that have a large digital footprint can leverage TeamViewer Tensor for both their classical IT support needs and emerging OT support for embedded devices.

    Simplify and make your support experiences intuitive: Instantly add remote support and remote access capabilities to any enterprise ITSM application with the TeamViewer Integration Suite.

    Highlights

    • Give and get support while securing and simplifying safety: Connect to any PC, smartphone, or embedded device in your enterprise, all from one screen. Protect your fleet of IT and embedded devices with enterprise-grade security and control what goes in or out.
    • Anything and anywhere access: Enable hybrid IT to ensure work gets done by everyone from anywhere.
    • Sustainable and green: Meet environment, social, and governance (ESG) goals by reducing your carbon footprint and operational costs.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    TeamViewer Tensor

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    TeamViewer Tensor
    For informational purposes only and does not reflect actual pricing. Please contact Jennifer Tong at jennifer.tong@teamviewer.com for pricing and to learn more about what's included in our Tensor plans.
    $0.001

    Vendor refund policy

    Refunds are not applicable.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Fully supported, enterprise-grade software. For support or pricing information, contact Jennifer Tong via email at jennifer.tong@teamviewer.com .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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