Sold by: NkapFin Financial OS
Deployed on AWS
Requires an active NkapFin OS Core subscription (subscribe first). Add-on channels module: USSD, WhatsApp, voice banking, and agent network management. Runs inside your licensed NkapFin OS deployment.
Overview
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Agent Network Management Dashboard
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USSD Banking Gateway Interface
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Multi-Channel Banking Overview
NkapFin Plus extends your reach to 500M+ users with offline-capable channels and agent banking infrastructure.
Channels included:
- Production USSD gateway that works without internet on any phone
- WhatsApp banking bot for balance checks, transfers, bills, and KYC uploads
- Voice banking in 8 languages (English, French, Arabic, Spanish, Portuguese, Swahili, Hausa, Amharic)
- White-label Flutter mobile app template for iOS and Android
Agent Banking:
- Complete agent network management with onboarding and KYC
- Cash-in and cash-out operations
- Commission management and automated reporting
- Float management with low-balance alerts
- Agent performance analytics
Requires an active NkapFin OS Core subscription. Deploys as a container alongside your existing NkapFin infrastructure.
Highlights
- Prerequisite: NkapFin OS Core. This add-on runs inside your licensed NkapFin OS deployment and is inert without it. .Production USSD gateway works without internet on any phone. WhatsApp banking bot handles balance, transfers, bills, and KYC. Voice banking available in 8 languages across Africa and MENA.
- Complete agent banking with network management, cash-in/cash-out, commission tracking, float alerts, and performance analytics. Onboard and manage thousands of agents from one dashboard.
- Self-hosted in your AWS VPC. All customer interactions stay on your infrastructure. White-label Flutter app template included for iOS and Android deployment.
Details
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Delivery method
Supported services
Delivery option
NkapFin Plus Container
Latest version
Operating system
Linux
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
NkapFin Plus Channels and Agent Banking Monthly | Monthly subscription for NkapFin Plus providing USSD, WhatsApp, voice banking, and agent network management for offline-capable financial services. | $3,588.00 |
Vendor refund policy
No refunds for partial contract periods. Subscriptions may be cancelled with 30 days written notice. SLA credits (up to 30% of monthly fee) are the sole remedy for service availability issues and are applied to the next invoice. For billing inquiries or cancellation requests, contact support@nkapfin.com . Full terms at https://nkapfin.com/legal/terms
Legal
Vendor terms and conditions
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Delivery details
NkapFin Plus Container
Supported services: Learn more
- Amazon ECS
- Amazon EKS
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
Deployment chart fixes so the platform starts cleanly (boot secrets and database wiring provisioned by the chart). Container images are unchanged from 1.1.14; this version re-publishes the corrected charts. Includes prior security & fulfillment hardening: fail-closed license signing, tier-resolution fix, marketplace webhook anti-replay, DB-sync production guard, least-privilege IAM, and an optional HTTPS listener.
Additional details
Usage instructions
Prerequisites:
- NkapFin OS Core must be running and accessible at http://nkapfin-vault:4001/health
- PostgreSQL 16+ database (shared with Core or separate)
- Redis 7+ instance (shared with Core or separate)
ECS Deployment:
- Create a new ECS task definition using this container image
- Set container port to 4006
- Set environment variables: DATABASE_URL, REDIS_URL, VAULT_URL=http://nkapfin-vault:4001
- Add to the same ECS cluster as NkapFin OS Core
- Register with the existing ALB on path /plus/*
EKS Deployment:
- Create a Kubernetes deployment using this image
- Set container port to 4006
- Configure environment variables via ConfigMap or Secrets
- Create a ClusterIP service named nkapfin-plus on port 4006
- Add ingress rules for /plus/* path
Health check endpoint: GET /health (port 4006) API documentation: https://docs.nkapfin.com/plus/api
Resources
Support
Vendor support
Email: support@nkapfin.com Documentation: https://docs.nkapfin.com/plus Support hours: Monday to Friday, 8AM to 8PM UTC Response time: 4 hours (business hours), 1 hour for critical issues
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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