Sold by: Cisco Systems, Inc.Â
Deployed on AWS
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Cisco Duo provides the only security-first Identity and Access Management (IAM) solution to protect organizations from identity-based threats. Duo integrates all necessary components to serve as the sole IAM platform, while operating as a unified defense layer across your existing identity infrastructure
Overview
Cisco Duo provides the only security-first Identity and Access Management (IAM) solution to protect organizations from identity-based threats. Duo integrates all necessary components to serve as the sole IAM platform, while operating as a unified defense layer across your existing identity infrastructure.
Duo Essentials is a strong security-first IAM solution that includes:
Duo Directory: simplify your identity stack using Duo as your source of truth for identity and security, removing the need for an external authentication source.
Phishing-resistant MFA: prevent MFA bypass with Duo Proximity Verification by verifying the authentication and access devices are in close proximity.
Duo Single Sign-On (SSO) with Duo Central: provide a consistent user experience and easy application access with a single login.
AI Assistant: AI-powered conversational interface that helps administrators in their daily workflows.
Complete Passwordless: enable an end-to-end passwordless experience from initial enrollment to authentication without falling back to passwords or reliance on third-party identity providers.
Trusted Endpoints: block access from unknown, unregistered devices and only allow trusted devices to gain access to resources.
Before subscribing, you are required to sign up on the Duo website https://signup.duo.com to create a Duo ID. For questions related to product, pricing or private offers, reach out to our team at sales@duo.comÂ
Highlights
- Duo delivers a unified, security-first IAM solution with robust, phishing-resistant multi-factor authentication, protecting organizations from identity-based threats across their entire authentication chain.
- Duo simplifies identity management by consolidating components like Duo Directory, single sign-on, and passwordless authentication, reducing total cost of ownership and streamlining both user access and administrative tasks.
- The platform leverages AI for continuous identity monitoring and offers features such as Trusted Endpoints and an AI-powered assistant, ensuring proactive threat detection and enhanced productivity without complex implementations.
Details
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Dimension | Description | Cost/12 months |
|---|---|---|
Duo Essentials | per 50 users | $1,800.00 |
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Resources
Support
Vendor support
For support information please visit - https://duo.com/supportÂ
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Updated weekly
By Cisco Systems, Inc.
By JumpCloud, Inc.
By One Identity
Top
10
In Data Analysis, Centralized Identity Management
Top
10
In Application Servers
Top
100
In Applications
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Multi-Factor Authentication
Phishing-resistant multi-factor authentication with proximity verification to prevent authentication bypass
Identity Management
Centralized identity directory serving as a single source of truth for authentication and security
Single Sign-On
Unified single sign-on mechanism providing consistent user access across multiple applications
Device Trust
Endpoint security controls to block access from unknown or unregistered devices and enforce trusted device policies
Passwordless Authentication
Complete end-to-end passwordless authentication experience without reliance on traditional password mechanisms
Identity Management
Centralized cloud directory platform supporting cross-platform identity management across multiple operating systems and infrastructure resources
Single Sign-On
Passwordless authentication with multi-factor authentication supporting over 900 pre-built applications and integration with major identity providers
Device Management
Cross-OS server and device management capabilities for Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android platforms
Access Control
Group-based permissions and conditional access controls for securing resource access across different infrastructure environments
Platform Integration
Native integrations with AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, and HRIS platforms for comprehensive identity ecosystem management
Single Sign-On (SSO)
Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
Multi-Factor Authentication
Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
Identity Lifecycle Management
Enables role-based user provisioning with least-privileged access controls and automated user management workflows
Cloud Directory Services
Offers secure cloud-based directory management with web interface for managing users, authentication policies, and access controls
Security Integration
Supports pre-built authentication connectors with third-party web applications and integrations with cloud infrastructure platforms like AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
Standard contract
No
No
No
Customer reviews
4.3
2 ratings
2 AWS reviews
|
171 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Thatchapon Wongsri
Has strengthened remote access by enforcing secure multifactor login across various applications
Reviewed on Oct 22, 2025
Review provided by PeerSpot
What is our primary use case?
I implemented Cisco Duo for my customer approximately one year ago. For the use case, we are using Cisco Duo with VPN connection. When the customer VPNs to their environment, before they can access the VPN, they need to do the MFA of Cisco Duo.
What is most valuable?
I find the MFA, multifactor authentication, and Universal Prompt most useful in Cisco Duo. This is a SAML connection. The trusted endpoint and Windows Logon, MFA with Windows Logon, and RDP connection are valuable features. Cisco Duo can be integrated with many third-party vendors and third-party applications.
The main reason my customers started using Cisco Duo is because they need to have a multifactor authentication application to secure their application.
The biggest benefit of Cisco Duo for my customers is the license because they count licenses for the user. One user can use any application. If we buy a 100 or 200 user license, one user can use many applications integrated with Cisco Duo.
Passwordless is a good feature for customers to use Cisco Duo without prompting for the password. They can type the email address, and they can access their application continually and faster than before.
The return on investment my customers see with Cisco Duo includes having the inventory of their mobile and computer. They have Cisco Duo to do the inventory for them, and the MFA helps protect their application.
What needs improvement?
There are no major issues to improve in Cisco Duo because it improves continuously. Cisco Duo has many features separated by license tiers: Essential, Advantage, and Premium. They could consider moving some features from the next license tier to the Essential license tier, such as the health check of endpoint feature.
For how long have I used the solution?
I have been working in my field for about six years.
What do I think about the stability of the solution?
Cisco Duo is stable, but occasionally there are emails about incidents that affect some services temporarily. The downtime and issues typically occur during maintenance windows at night. When incidents occur, they are not critical issues and do not affect users' ability to use the system.
What do I think about the scalability of the solution?
Cisco Duo scales easily with the growing needs of the organization. It integrates with their Active Directory, so when they have a new employee, Cisco Duo will automatically synchronize the user. The customer simply needs to buy more licenses to expand to 1,000 or 2,000 users.
How are customer service and support?
The support for Cisco Duo is excellent. I have opened one case, and they provide good support. I would rate their support 10 out of 10.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The price for Cisco Duo is reasonable. Their website lists $3 per month per user for the Essential license. For company or enterprise usage, the cost decreases below the website price.
Which other solutions did I evaluate?
They tested Cisco Duo with SafeNet for comparison.
What other advice do I have?
I would rate Cisco Duo 10 out of 10. Using Cisco Duo's strong security authentication system is straightforward to configure and use.
Advanced Identity is in the next license tier. I am testing it in my company environment but not using it with any customers.
I am currently testing Cisco Identity Intelligence capability to detect and respond to identity-based risks.
Deploying Cisco Duo is not challenging. For the administrator, the deployment takes approximately one to two days. For customer employees to install the Duo desktop application on their computers, the time varies depending on the number of users. For 500 users, it takes approximately one month.
I recommend Cisco Duo because the MFA can integrate with many applications. When customers purchase it, they can integrate it with many of their applications, making it valuable.
Boaz Avinery
Accessing work devices securely through phone notifications has improved login processes
Reviewed on Sep 29, 2025
Review provided by PeerSpot
What is our primary use case?
The use case is good.
What is most valuable?
What I appreciate the most is that you can push a notification with your phone and log in to your computer. I use it to log in to my IT department. All the employees of the IT department can use it and another 2FA authenticated before they go in to log into a computer.
What needs improvement?
It needs to be made more comfortable for the customer and for the system administrator. The GUI environment could be improved. There is another issue with removing the application from your computer. It is difficult to remove the application on Windows. Additionally, if you don't have internet access, you can't access your computer, only local access is available. This is problematic.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
There are no stability issues.
What do I think about the scalability of the solution?
I am not familiar with any scalability issues.
Which solution did I use previously and why did I switch?
I have used VIP OTP by Symantec.
How was the initial setup?
The installation is easy. It consists of clicking next several times and then finish.
Which other solutions did I evaluate?
Cisco Duo is more comfortable because it is very user-friendly for the customer and it is very easy to set up and use.
What other advice do I have?
The solution can be used by private customers. I would rate this solution as nine out of ten.
Information Technology and Services
The industry standard for RDP protection
Reviewed on Sep 22, 2025
Review provided by G2
What do you like best about the product?
It's ability to protect RDP logins is unrivaled, with easy to use policy management, and comprehensive user sync options.
What do you dislike about the product?
Can be buggy at times, but overall very stable
What problems is the product solving and how is that benefiting you?
Protecting RDP and RDGateway with 2FA
Computer & Network Security
Cisco Duo Authentication Services
Reviewed on Sep 20, 2025
Review provided by G2
What do you like best about the product?
users can register Duo Push for a new smartphone or tablet, add WebAuthn methods like Touch ID on a Mac or security keys from supported browsers, or add a mobile or landline phone for SMS and phone call verification.
What do you dislike about the product?
Limited features (MFA only, no device insights or advanced policies)
What problems is the product solving and how is that benefiting you?
Risk-based authentication And Verified Duo Mobile app security checks.Secure VPN, RDP, SSH, and cloud applications (Office 365, Salesforce, AWS, GCP, etc.)
Enforce MFA for privileged users (admins, developers, IT staff).Protect against phishing, credential theft, and ransomware attacks.
Enforce MFA for privileged users (admins, developers, IT staff).Protect against phishing, credential theft, and ransomware attacks.
Soe Moe T.
Excellent Multifactor Authentication
Reviewed on Sep 18, 2025
Review provided by G2
What do you like best about the product?
It is easy to use, flexible UI/UX, can easily manage devices especially for Cisco eco system services. It can also run cross platform.
What do you dislike about the product?
I don't have much about Cisco Duo because sometimes it takes some Time for login prompt.
What problems is the product solving and how is that benefiting you?
Mostly I used Cisco Duo for Multi Factor Authentication and Single Sign On. It is very useful and benefiting for me. It solves my security MFA concerns.