Treasure Data CDP

We need to create a 360-degree profile of a user using data from multiple sources. Subsequently, we utilize this data for marketing purposes.

Treasure Data's storage capabilities are excellent. Unlike many other CDP tools, storing data with Treasure Data is remarkably smooth. They offer a dedicated session on data management where users can effortlessly create tables and manage data, even without utilizing the graphical interface.

In data management, we have a lot of data, including some PII, visible to everyone without any restrictions. This poses a significant problem because there isn't proper control over who can access this sensitive data. Although there is a feature for masking data for specific users, the policies regarding the availability of PII data are not satisfactory. Restricting data access becomes problematic because while we might restrict it in one part, it remains available in another.

I have been using Treasure Data as a partner for six months.

There is no issue in scalability.

The support team is good. We talk via chat.

Positive

The initial setup is difficult due to the lack of detailed documentation. While the documentation provides a high-level overview, it lacks the specific instructions needed for setup. We relied on assistance from the Treasure Data team, including their support team, to navigate the process. Additionally, various policies to consider further complicate the setup, which ultimately requires time.

We handle a large volume of data, and ensuring everything runs smoothly is crucial. Previously, it would take three to four months for one deployment due to the need to create workflows, conduct functional and comprehensive testing to ensure everything works seamlessly, and then proceed with delivery.

We used to gather data from various sources, including websites. The data used to flow in real-time, requiring us to capture it promptly. Within seconds, we could see four to five reports. Treasure Data's real-time data processing is excellent for enterprise data. There is no noticeable delay; we can access the data within seconds. 

It's a good tool, and it is steadily growing. The platform is expanding nowadays. So, everyone is recommending Treasure Data in CDP tools. I will recommend this tool for learning.

Overall, I rate the solution a nine out of ten.

Public Cloud

What do you like best about the product?

1. API/Connectors to a number of different business systems
2. Easy to use analytical database
3. Great customer support (direct chat, etc.)

What do you dislike about the product?

Does not integrate directly with our BI system (Looker) yet

What problems is the product solving and how is that benefiting you?

Treasure Data is being used as an ETL platform and analytical database across the organization at Silvercar. Treasure Data supports three different business units within the company (our B2C airport car rental business, our B2B dealership hardware/software business and our B2B2C corporate product). At Silvercar we use Treasure Data to ingest data directly from our business systems (GA, AppAnnie, Salesforce, NetSuite, JIRA, etc.) and internal databases (MySQL) to create a data lake and run all our data transformation jobs accordingly. We also use Treasure Data as an analytical database to process our largest jobs.

We choose to use Treasure Data for this process because we can create, manage and schedule these jobs without the need for a data engineer or developer to create these custom scripts for us.

What do you like best about the product?

the platform and the features that has been developed

What do you dislike about the product?

After the account manager has changed, I rarely got answers from them whenever I asked questions. Probably because we are small customer, however I just need as simple answer as "yes" or "no" (we are not pushing to develop some features, just want to explore every possibilities that we could have with this platform) but then what I got is just "hold on we will come back to you" and yet never comeback with any answers.

What problems is the product solving and how is that benefiting you?

big data platform management, analytics and business intelligence, Extract Transform Load . I realized that those things are hard to tackle by ourselves so we decided to get help from third party that has a lot of capabilities

What do you like best about the product?

The team at Treasure Data is a pleasure to work with. They are accommodating and go out of their way to make sure we're using their solution to the best of its ability.

What do you dislike about the product?

Nothing - we are very happy with the service.

What problems is the product solving and how is that benefiting you?

With Treasure Data, we are able to connect data from our platform to our marketing and sales automation tools, as well as our customer success and community platforms. From these connections, we are able to draw actionable insights and launch marketing programs to the right targets at the right time.

What do you like best about the product?

- Flexible infra
- Powerful hive environment
- Real-time and super helpful customer service

What do you dislike about the product?

- Presto implementation isn't very smooth

What problems is the product solving and how is that benefiting you?

- Flexible data pipeline process with Python or CML
- We use it for all our live data or analytical layer

Recommendations to others considering the product:

- This is definitely a very powerful big data and business intelligence platform
- Very friendly to startups and data analysts, as well as software engineers
- Smooth connection to production system as well as internal analytics tools like tableau, AWS redshift, or even looker
- High quality and very helpful real time customer support