Sold by: FARO Software Solutions LLC
FARO Chatbot-AI CRM for Government Compliance
Overview
FARO is a leader in providing cloud solutions to the government marketplace. Chatbot-AI CRMs offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
- Accelerating Time to Value for Application Users
- Lowering Total Cost of Implementation and Operations
- Increasing Security and Sustainability of the Solution
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt SaaS | FARO Premium Government SaaS Support | $1,000.00 |
HyperCare Govt SaaS | FARO HyperCare Government SaaS Support | $2,000.00 |
Dimensions summary
You buy Pravia through a contract billed in units, with two support options. Premium Government SaaS Support and HyperCare Government SaaS Support each set the level of managed support wrapped around your subscription. You choose one based on the support intensity your agency needs, then scale by the number of units purchased. Both are priced per unit, so your total rises with the quantity you order. Subscriptions run on an annual basis, are paid in advance, and are not pro-rated for partial terms.
Top-of-mind questions for buyers
Both wrap managed support around your Pravia subscription. HyperCare signals a higher-intensity support posture, while Premium reflects standard managed support. You pick one based on how much hands-on assistance your agency needs. The seller offers around-the-clock support, including night and weekend deployments, and named team resources that work as an extension of your staff.
Both options are priced per unit, so your total rises with the quantity you order. Subscriptions run annually and are paid in advance. The vendor does not offer pro-rated licenses, so a mid-term addition still requires full-term payment for that unit. Full payment for the term is required regardless of actual use.
Many Pravia deployments need customer-specific setup like single sign-on, APIs, and compliance settings. You must supply accurate requirements and work with the vendor to complete implementation. Support units cover managed support, not custom configuration guarantees. If you select non-standard components, the vendor's support obligations may be limited for those deviations.
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No Refunds
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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