Sold by: Creatio
Studio Creatio is a powerful low-code platform with native BPM engine and highly-recognized CRM modules.
4.7
Overview
Studio Creatio is an award-winning intelligent low-code and business process management platform with out-of-the-box solutions, CRM modules and templates that allow medium and large organizations to easily build applications for different business tasks: from customer-facing apps or back office workflows (like HRM or ITSM) to integrations with third party solutions. Customers prefer Creatio due to the platform flexibility and robust automation capabilities powered by AI & ML.
Please contact us at info@creatio.com to complete a private offer.
Highlights
- UI designer, drag and drop BPM & dynamic case designer, chatbot designer, data model designer, analytics, printable and report designer, ML model designer, configuration designer, context help designer, localization tools, source code designer, business rules designer, application design wizard, integration and API designer, mobile application wizard, automated test designer
- Accelerate app development with highly recognized CRM modules and templates, low-code/no-code technology and powerful BPM engine and increase time-to-market and Go-live or scale business faster to other regions, creating tailored solutions.
- Creatio Low-Code BPM platform can be used by citizen developers to digitize and automate complex processes, unifying dispersed data and systems in a single user-friendly intuitive UI while simplifying their IT landscape.
Details
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Delivery method
Deployed on AWS
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Buyer guide
Gain valuable insights from real users who purchased this product, powered by PeerSpot.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Studio Creatio license | Studio Creatio annual user license | $300.00 |
Creatio Studio Growth user license | Provide automation to SMB clients | $300.00 |
Creatio Studio Enterprise user license | Enable full-scale automation for corporate and enterprise needs | $660.00 |
Creatio Studio Unlimited user license | Deliver limitless automation for advanced enterprise scenarios | $1,020.00 |
Creatio Product Sales user license | Platform to accelerate sales processes of any complexity | $180.00 |
Creatio Product Marketing user license | Platform to orchestrate customer journeys & accelerate lead-to-revenue | $180.00 |
Creatio Product Service user license | An intelligent full-cycle service management platform | $180.00 |
Creatio Studio Enterprise User License | Enable full-scale automation for corporate and enterprise needs | $900.00 |
Vendor refund policy
Regulated by Master Software License Agreement
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Creatio provides a wide range of support services: from simple login issues and to intricate questions on customizations. Creatio technical support department employs best practices from ITIL/ITSM. We ensure the highest level of satisfaction due to clear and tangible metrics that are used to measure overall department efficiency. With four support lines, Creatio guarantees high quality responses with speedy resolution time. support@creatio.com , +1 617 765 7997
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Low-Code Application Development
UI designer with drag-and-drop interface, dynamic case designer, and application design wizard enabling rapid development of business applications without extensive coding.
Business Process Management Engine
Native BPM engine with drag-and-drop BPM designer, business rules designer, and automated test designer for process automation and workflow orchestration.
AI and Machine Learning Capabilities
ML model designer and AI-powered automation capabilities for intelligent process optimization and decision-making within applications.
Multi-Channel Application Design
Mobile application wizard, chatbot designer, and integration with API designer enabling deployment across web, mobile, and conversational interfaces.
Data and Analytics Management
Data model designer, analytics engine, report designer, and printable report generation for data visualization and business intelligence across applications.
Process Orchestration
No-code/low-code platform for connecting and orchestrating business processes across multiple areas and departments
Automated Workflow Execution
Eliminates repetitive work through process automation with execution standards and SLA management
Data Collection and Reporting
Shareable forms for automated data collection that generate reports for results analysis
Centralized Communication and Data Management
Centralizes communications and data across connected processes and areas for unified information management
Business Process Automation
Enables business areas to gain autonomy in scaling demands without requiring IT department customization or maintenance
Process Modeling Standards Support
Supports BPMN and DMN standards for process modeling with BPMN Copilot for intuitive design experience
Cloud-Native Architecture
Cloud-native and horizontally scalable platform offering high availability and resilience for small to large-scale workloads
Multi-Endpoint Integration
Integrates with diverse endpoints including AI agents, microservices, human tasks, legacy systems, and RPA through pre-built connectors and open architecture
AI Agent Orchestration
Manages AI agents under the same reliable process framework with centralized visibility and governance for transparency and control
Real-Time Collaboration Framework
Provides shared process models and modeling language enabling real-time collaboration between software developers, low-code developers, business technologists, and business stakeholders
Standard contract
No
No
No
Customer reviews
reviewer1272216
Customized workflows and dashboards have streamlined service management and accelerated delivery
Reviewed on Jun 25, 2026
Review provided by PeerSpot
What is our primary use case?
Studio Creatio is a CRM product with offerings for service management, marketing, and sales management, along with some GenAI offerings.
It is a low-code/no-code platform that makes it very easy to customize and prepare workflows or dashboards in any way you see fit, allowing you to create anything you need.
Studio Creatio has a drag-and-drop interface that makes development very easy. It is a very easy tool to integrate and works on many databases, making integration straightforward as well.
What is most valuable?
My primary work involved developing workflows, developing customized dashboards, and integrating the platform with other platforms rather than working on process modeling.
Doing this work through Studio Creatio was relatively easy and fairly important.
The capabilities offered are as per industry standard and comparable to peers such as Zendesk .
What needs improvement?
Studio Creatio offers sufficient capabilities. We cannot expect Studio Creatio to scale up to the level of Salesforce because Salesforce is a much more premium product. However, Studio Creatio offers more customization.
Studio Creatio is somewhat better capable than Salesforce if you want to use CRM for service management, such as customer retaining. My understanding and feedback from customers also support this view regarding the service management aspect of Studio Creatio, which is at par or better than Salesforce.
If you actually want to spend on service management, you would rather choose a service management-focused CRM such as Zendesk . Zendesk excels in service management compared to Salesforce as well.
Studio Creatio is for customers who do not have the budget of Salesforce or Zendesk and have a very fast turnaround time. You can plug in Studio Creatio there and quickly develop and deliver on short iterations however customers require.
The problem with generative AI is that everyone is experiencing a loss of identity. A tool such as Studio Creatio, which heavily marketed itself as a low-code/no-code platform, now has Claude Anthropic offerings to compete with, and there is a possibility that it can lose its identity.
There is a possibility that a random developer can use a platform such as Claude to completely develop something that Studio Creatio was offering. My personal opinion is that the low-code/no-code capabilities are at a threat. If you see their marketing, they position themselves as a low-code/no-code offering. They are a CRM, but their low-code/no-code offering is their selling point. If I can customize and build that using other generative AI products, then Studio Creatio will be at a loss. However, Studio Creatio would still be cheaper, and they have a community of developers on whom you can fall back.
For analytics, they have standard dashboard capabilities. However, they are not a BI platform, nor do they position themselves as a competitor of Tableau. Tableau is a visual analytics platform that was acquired by Salesforce to show their dashboards. Studio Creatio would not be able to compete at that level. They have their own set of bespoke dashboards, and you can customize dashboards to your liking. Of course, you can have live offerings as well. However, there is nothing remarkable about it. If you really want a BI-capable tool, it is better to acquire licenses of such products. They do not have anything remarkable to offer apart from what they have and their customization abilities.
For how long have I used the solution?
I have been using the solution for more than one year.
Which solution did I use previously and why did I switch?
I moved into a different role, so I am not currently working with Studio Creatio.
Which other solutions did I evaluate?
I have shifted to Anthropic-based solutions.
What other advice do I have?
Standard offerings are of course present and are as per industry standard. I would rate this review a 10.
Randol Antonio P.
Freedom UI Makes Everything Feel Effortless
Reviewed on Jun 16, 2026
Review provided by G2
What do you like best about the product?
Freedom UI feels like a better way to create a UI.
What do you dislike about the product?
Create a personalized object style by using code.
What problems is the product solving and how is that benefiting you?
Replace the old platform and implement a workflow.
Insurance
Foundational Tech and Composable Architecture That Empowers End Users
Reviewed on Jun 12, 2026
Review provided by G2
What do you like best about the product?
I love the foundational tech, composable architecture and the end user empowerment for AI utility.
What do you dislike about the product?
I don’t know that I’ve landed on any negatives yet.
What problems is the product solving and how is that benefiting you?
Providing a CRM that flexes to varying operating models.
Building Materials
Intuitive, Easy-to-Use Interface with a Great User Experience
Reviewed on Jun 12, 2026
Review provided by G2
What do you like best about the product?
Creatio provides a great user experience. The interface feels intuitive, and it’s easy to use.
What do you dislike about the product?
If someone isn’t familiar with how it works, they may end up creating unnecessary fields, which can then be difficult to delete.
What problems is the product solving and how is that benefiting you?
Managing relationships and sales with our customers.
Ranjith P.
Ease of Development That Speeds Up Delivery
Reviewed on Jun 12, 2026
Review provided by G2
What do you like best about the product?
Ease of development, integration and comfiguration
What do you dislike about the product?
Licensing costs can be reduced to attract small scale companies
What problems is the product solving and how is that benefiting you?
Ease of development