FARO is a leader in providing cloud solutions to the government marketplace. Analytics/Visualizations offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
Accelerating Time to Value for Application Users
Lowering Total Cost of Implementation and Operations
Increasing Security and Sustainability of the Solution
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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This listing offers two support options for the Donau data solution, each billed by unit under a contract. You choose Premium Government SaaS Support or HyperCare Government SaaS Support. These are separate support levels, not stacked tiers, so you select the one that matches your needs. Pricing scales with the number of units you order for the level you pick. Both are delivered as software support for the government SaaS offering, priced per unit under the marketplace contract.
Top-of-mind questions for buyers
What does one unit represent for the Premium or HyperCare Government SaaS Support levels?
A unit is the licensing measure for the support you order. FARO structures support offerings into service blocks tailored to your needs. Your bill scales with the number of units you order for the support level you select. Contact the vendor to confirm how units map to your specific configuration.
How do the Premium and HyperCare support levels differ mechanically for my bill?
You pick one support level, not both. Each is billed by unit under the contract. Premium Government SaaS Support and HyperCare Government SaaS Support are separate service levels. Your cost depends on the level chosen and the unit count for that level. Contact the vendor to match a level to your operational needs.
Are these support units billed for a full term, or can I prorate mid-term changes?
FARO does not offer prorated licenses. Subscriptions are sold as full-term agreements, with fees charged for the entire period. If you start or stop partway through a term, you still pay the full term. Fees are due in advance and are non-refundable except where an SLA obligation is not met.
www.farosolutions.com
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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