A10 Thunder ADC for Advanced Load Balancing - 10 Gbps

We use the solution for ProTechVIP, the software, the client, the servers, and the firewalls. We mix them, protecting the connection and the servers from direct access.

We can control access based on the specific application. If other devices are attempting to directly access the servers, you can block them. Additionally, you can balance the load among servers to optimize performance. For example, utilizing caching can make the application run faster.

It's very simple to use.

The product is expensive. 

I have been using A10 Networks Thunder ADC as a partner for over two years.

The solution’s stability is very good.

The solution’s scalability is good. We also sell directly to the government, sometimes more than 20 boxes.

If you need more specific guys, it takes time, or you can get support from them. After sending many emails, Thunder calls directly to talk, and then we can talk.

Neutral

The initial setup is very simple. The issue is that it achieves high output across all its features, specifically the output ports. This affects the customer's solution because sometimes, the customer is even aware of the user's activity on certain servers. If you have all the necessary information, we can quickly deploy the solution within two to three days.

The size of the Thunder ADC depends on its configuration. For example, the cache converter typically includes more than two rack units, often requiring at least three rack units for adequate space.

I rate it a ten out of ten, where one is difficult, and ten is easy.

ROI is very good because it optimizes the process.

I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive. However, When you use KPS, I rate it five because it's very expensive.

A10 Networks' Thunder ADC is being sold by adding hardware (HxD) and configuring certain aspects like the Exponent. These modified versions are sold directly to customers. They are using HPANETX Thunder models, some of which originate from JTerrin. I believe these models come from Microsoft, which has a significant data analytics contract. Here in Brazil, UsersBox is being utilized, and there is an issue when I try to sell a new box from ATEM. My box is five times more expensive than the other one. I sent the box's serial number to GuidePhone A10 for verification, and it turns out that the box is from Microsoft Japan. Despite the conference being for Microsoft Japan, these boxes somehow ended up here in Brazil.

The solution requires less maintenance.

The A10 Networks Thunder ADC can be more expensive than alternatives offering similar performance. Another issue is its architecture: when using our software architecture, there are limitations when creating new instances, such as a new VS. Typically, with solutions like F5, you need to define and allocate resources upfront when creating a new instance. If you need more resources allocated to a Virtual Service, you must often delete and recreate it. In contrast, A10 Networks allows for more flexible resource allocation adjustments without needing to recreate the instance.

Overall, I rate the solution a nine out of ten.

We use the solution for load balancing purposes.

A10 Networks Thunder ADC is an easy-to-use and flexible solution.

The solution should add automation features in the next release.

I have been using A10 Networks Thunder ADC for five to seven years.

A10 Networks Thunder ADC is a stable solution.

Less than ten people are using the solution in our organization.

The feedback from the solution's technical support was satisfactory.

The solution’s initial setup was easy.

Our organization did an infrastructure refresh some years ago from Cisco to A10 Networks Thunder ADC. The migration was quite easy from Cisco to A10 Networks Thunder ADC.

Overall, I rate the solution a nine out of ten.

We use A10 Networks Thunder ADC for the application delivery controller. 

The solution is flexible. 

The tool's load-balancing feature should improve. 

I have been working with the solution for three years. 

I rate the tool's stability a nine out of ten. 

My experience with the support team is good. 

Neutral

A10 Networks Thunder ADC's installation is complex, and the documentation is very bad. 

A10 Networks Thunder ADC is complex, and you need to spend time installing it. I rate it a seven out of ten.  

Our company uses A10 Networks Thunder ADC for its load balancing capabilities.

A10 Networks Thunder ADC's use has been beneficial for my company.

Feature-wise, A10 Networks Thunder ADC is better for troubleshooting. I like the solution's command line to troubleshoot the issues, especially compared to other vendors. So in comparison with the others, it's much easier to troubleshoot.

Currently, the solution's WAF features are fewer. They should consider increasing their WAF features. Also, for better customization, they can improve the WAF features. I would like to see better customization in the future release of the solution. The performance of multiple boxes in the solution regarding memory and caches needs to be improved.

I have been using A10 Networks Thunder ADC for five years. Also, I am using the solution's latest version. As of now, I am a customer and end-user of the product.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a seven out of ten because other vendors provide better LB and WAF features. So, the WAF features are not up to the mark in A10 Networks Thunder ADC.

The solution's technical support is helpful. I rate the technical support an eight out of ten. Whenever there is something urgent or critical, even though the technical team may take some time to respond, like, around 30 mins, they will respond.

Positive

Currently, I use Bitrix24, F5, and Radware.

The solution's initial setup process was easy. For the installation, it takes around five minutes.

One person can do the maintenance since it is not required much. So, it's a one-time solution, and its maintenance is fine. The number of people required for maintenance depends on the clients as well. One or two engineers are fine to serve around a hundred clients. If you have a number of devices, more people are needed for their maintenance because of the patching it requires during regular operations. Only for the maintenance, one engineer's fine. However, for regular operations, we need multiple people.

There is no help needed with the installation part since people can do it themselves. The solution gets deployed on a private cloud and on-premises.

The pricing is fine, considering the features they are providing. If you are an individual user, they'll price the product differently compared to how they price the product that is sold to an organization.

I will recommend A10 Networks Thunder ADC to those requiring a load balancing solution. Overall, I rate the solution a seven out of ten.