Coordinate, communicate, record, and track each step of your probation process, along with pretrial services, with Tyler's Enterprise Supervision our web-based SaaS solution. Intuitive features streamline client management while multiple layers of security provide system protection at the data center, application, and user levels. Our solution is CJIS compliant and meets Amazon GovCloud requirements, so you'll enjoy strong data integrity and security from the moment Enterprise Supervision is implemented. You'll also experience secure integration with other Tyler products so you can access and share data to expedite the supervision process, and see all critical case information from dispatch through disposition in one place. Key features include: 1. Monitor cases, financials, and generate reports; 2. Track client movements; 3. Automate client check-ins; 4. Reduce missed client events; 5. Track and manage detainee custody; 6. Complete room checks and update information instantly
Utilize Comprehensive Probation Case Management:
Get full case monitoring and reporting capabilities for adult and juvenile probation, parole, pretrial, and diversion in one case management system. You can generate case documents, track financials, and complete any existing assessments right in Enterprise Supervision. You can also manage drug tests by assigning clients to groups and scheduling groups for random testing.
Track Clients Using Electronic Device Monitoring:
Our active electronic device monitoring system combines intuitive software, dependable hardware, and comprehensive support services. Device tracking is integrated into our case management system, so you can quickly create policies and zones to monitor devices. False alerts are virtually eliminated thanks to ultra-reliable electronic monitoring devices that are tamper sensitive, triggering alerts to case officers when signal jams/shields or travel outside predetermined zones occurs.
Provide Easy Online Client/Officer Interaction:
The Enterprise Supervision Access online portal gives clients the ability to connect and communicate with officers from their computer or smartphone 24/7 to stay on top of their supervision obligations. Enterprise Supervision Access provides clients with key information they need to manage their case and lets them make payments through Payments to cover any outstanding fees or fines. This portal also handles most clients' common requests and provides quick answers to frequently asked questions, saving valuable time for your officers so they can focus on more complex client work.
Complete Client Check-Ins Quickly With Automated System:
Using the latest interactive phone technologies, your clients can easily check-in with you and your staff. Clients are verified using voice-print, biometric technology that is 99%t accurate, and they complete interviews you've created to capture the information needed for their case file. The system automatically sends text and email check-in reminders. Plus, automatically generate reports, letters, and forms. Integrate with Enterprise Supervision or use as a standalone system.
Increase Appearance Rates Via Automatic Appointment Reminders:
The Appointment Reminder system contacts offenders the day before an appointment or hearing, making them more likely to appear and helping you recapture countless hours of lost time from missed events. You can set reminder categories for your department and send those to the offender or all involved parties. Each reminder call can be recorded and played back as needed.
Track and Manage Detainee Custody:
Scalable and flexible Institution Management makes tracking, recording, moving, and reporting seamless. Systems are customized to the facility and records room assignments, approved visitors and visits, risks and medical alerts, incidents, and more. Room movements are time stamped, tracked, and logged, room checks are assigned, and incident reports can be created in the system. Shift notes are stored and locked to ensure long-term accessibility by supervisors.
Room Check:
Record when room occupancy is verified and establish custom time intervals to ensure room checks are done on schedule. A durable touchscreen scanner helps you complete room checks quickly, with data synching in real time so there's no extra paperwork or computer work needed. Everything can be monitored from any computer or tablet with an internet connection and you can run extensive reporting for each room, unit, and facility that includes date/time, staff information, and room logs.
Enterprise Supervision offers custom products, packages, EULAs, and private offers. Contact cjsales@tylertech.com for more information.
Highlights
Automate client check-ins and reduce missed client events with our mobile app
Track client movements with Electronic Monitoring
Track and manage detainee custody including room checks
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing has one pricing dimension: a contract covering 10 users. You buy access for a set number of users under a contract term. Pricing scales by user count, so the 10-user package sets the base licensed capacity. There are no separate tiers or add-on options in this listing. All users share the same cloud-hosted community supervision tools for pretrial, probation, and parole case management. To adjust the number of licensed users or discuss contract terms, contact the vendor.
Top-of-mind questions for buyers
What counts as one user for billing purposes?
One user is one licensed account for an officer, chief, or staff member who logs into the supervision tools. The listing covers 10 such accounts. Each person who needs access to case management, monitoring, or reporting functions consumes one user license.
What happens if my agency needs more than 10 users?
This listing licenses 10 users. Pricing scales by user count, so adding users beyond 10 requires a change to your contract. To add licensed users or discuss expanded capacity, contact the vendor.
What supervision functions do the 10 users get access to?
All 10 users share the same cloud-hosted tools. These cover pretrial services, adult and juvenile probation, and parole case management. Features include case monitoring, narrative report generation, compliance alerts, electronic signatures, field mobile access, and electronic monitoring integration.
Tell us how we can improve this page, or report an issue with this product.
Give us feedbackReport a problem with this product or seller
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA).
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Opus is an agentic workflow platform that delivers supervised automation for the enterprise. Opus transforms manual and fragmented processes into AI-driven, human-supervised workflows - combining the speed of AI with the reliability of expert oversight.