Sold by: Smarsh
Deployed on AWS
Smarsh Intelligent Agent is a domain-adapted agentic AI compliance solution that detects financial and non-financial misconduct across key communication channels and languages, delivering 3-5x more accurate risk detection than traditional lexicon-based approaches. Fully integrated with Enterprise Conduct, it reduces review volume by up to 70% by filtering out low-value content, enabling compliance teams to work smarter without adding headcount. Its no-code environment, multilingual support, and explainable AI make it a transparent, auditable, and scalable surveillance solution for global financial firms.
Overview
Smarsh Intelligent Agent uses domain-adapted agentic AI to reduce manual effort and help de-risk your firm across key languages and communication channels. Built on more than a decade of collaboration with leading global financial institutions, it delivers efficiency from day one by cutting through noise and surfacing more real risks. Rather than replacing your workflows, Intelligent Agent enhances them within Enterprise Conduct, Smarsh's industry-leading supervision and surveillance platform.
Intelligent Agent Filter cuts review volume by up to 70%, unlocking a strong return on investment and setting the foundation for broader AI adoption. Powered by domain-adapted agentic AI, it evaluates each message in context to automatically remove low-value content like disclaimers, marketing, and spam before it ever reaches an analyst's queue. Intelligent Agent Detect then goes further, identifying financial and non-financial misconduct across email, chat, collaboration, emerging AI, and voice-to-text channels with strong resiliency to slang, jargon, and misspellings. Multilingual by default, it supports English, Spanish, German, Portuguese, French, Hindi, Italian, Japanese, and Chinese, and is continually expanding, delivering 3-5x more accurate risk detection than traditional lexicon-based approaches across global communications.
Designed for compliance professionals and easy to augment within a no-code environment, Intelligent Agent makes it simple to create, test, and deploy tailored surveillance scenarios without engineering support. Every model is transparent, explainable, and auditable, with each alert providing full context on why it was triggered. Early adopters have seen 70%+ efficiency gains, reduced false positives, and stronger analyst confidence, transforming compliance surveillance from a reactive burden into a proactive advantage.
Highlights
- Cut review workloads by up to 70%: Reduce review volumes with a fast-to-deploy solution that strengthens your existing compliance program.
- Find 3 to 5x more risk across global communications: Detect critical financial and non-financial misconduct across key languages with models built for compliance; resilient to misspellings, deterministic outputs, and without third-party data processing.
- Built for compliance. Proven at scale: Increase compliance efficiency with explainable, production-grade AI developed through more than a decade of partnership with global financial institutions.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Intelligent Agent Platform Fee | Minimum Platform fee for Intelligent Agent. Requires additional SKUs and Private offer. Must have Enterprise Conduct. | $250,000.00 |
Free Consultation | Free consultation with experts on the Smarsh team and a custom private offer. | $0.00 |
Dimensions summary
This listing has two dimensions, both priced per user. The Intelligent Agent Platform Fee is a minimum platform charge to run the surveillance tool that helps compliance teams find risks across communication channels and languages. It requires additional SKUs, a private offer, and an existing Enterprise Conduct subscription. The Free Consultation dimension carries no cost and connects you with the vendor's experts to build a custom private offer. Together, they form a starting point: you begin with a consultation, then activate the platform fee alongside the required components through a negotiated private offer.
Top-of-mind questions for buyers
Both dimensions are priced per user. A user is a monitored individual whose communications the surveillance tool reviews for compliance risks. You count each person you want covered. The Platform Fee sets a minimum charge, so small user counts still meet the baseline platform cost.
The Platform Fee is a minimum baseline only. It requires additional SKUs and a private offer to activate the full solution. You also need an existing Enterprise Conduct subscription. These extra components are negotiated separately, so the Platform Fee alone does not deliver a working deployment.
No. The Free Consultation carries no charge. It connects you with the vendor's experts, who help build a custom private offer for your needs. You use it to scope requirements before committing to the Platform Fee and the required additional components.
www.smarsh.com
Helpful?
Vendor refund policy
Refunds are governed by terms and conditions found at <www.smarsh.com/legal >
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Standard phone support is available during local business hours Monday through Friday. Emergency phone support is available 24/7. Customers also have 24/7 access to Smarsh Central, an online repository of all essential Smarsh information including answers to common questions, a status page, release notes, online communication with support and more. For more information about our customer support, visit our website.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
Professional implementation and training consulting services for MaiAgent Enterprise AI Agent platform. We help and assist organizations deploy, and optimize AI-powered customer service or AI-powered knowledge management system solutions on AWS infrastructure with comprehensive support and knowledge transfer using MaiAgent.
Kore.ai provides an advanced AI agent platform designed to help enterprises transform work, service, and processes with intelligent automation, orchestration, and AI insights. It enables deployment of AI agents at enterprise scale.
7AI deploys autonomous AI agents that investigate security alerts in minutes and take action on what they find. Across cloud, endpoint, identity, network, and DLP environments, 7AI runs full end-to-end investigations, executes flexible response actions, optimizes detection rules, and proactively hunts for threats. Natively integrated with GuardDuty, CloudTrail, and AWS Security Hub, 7AI delivers clear, actionable intelligence without manual rule-tuning. Trusted by Fortune 500 enterprises, 7AI has processed millions of alerts with up to 95-99% false positive reduction, saving the equivalent of 236 full-time analyst-years.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.