Sold by: Smarsh
Deployed on AWS
Smarsh Intelligent Agent is a domain-adapted agentic AI compliance solution that detects financial and non-financial misconduct across key communication channels and languages, delivering 3-5x more accurate risk detection than traditional lexicon-based approaches. Fully integrated with Enterprise Conduct, it reduces review volume by up to 70% by filtering out low-value content, enabling compliance teams to work smarter without adding headcount. Its no-code environment, multilingual support, and explainable AI make it a transparent, auditable, and scalable surveillance solution for global financial firms.
Overview
Smarsh Intelligent Agent uses domain-adapted agentic AI to reduce manual effort and help de-risk your firm across key languages and communication channels. Built on more than a decade of collaboration with leading global financial institutions, it delivers efficiency from day one by cutting through noise and surfacing more real risks. Rather than replacing your workflows, Intelligent Agent enhances them within Enterprise Conduct, Smarsh's industry-leading supervision and surveillance platform.
Intelligent Agent Filter cuts review volume by up to 70%, unlocking a strong return on investment and setting the foundation for broader AI adoption. Powered by domain-adapted agentic AI, it evaluates each message in context to automatically remove low-value content like disclaimers, marketing, and spam before it ever reaches an analyst's queue. Intelligent Agent Detect then goes further, identifying financial and non-financial misconduct across email, chat, collaboration, emerging AI, and voice-to-text channels with strong resiliency to slang, jargon, and misspellings. Multilingual by default, it supports English, Spanish, German, Portuguese, French, Hindi, Italian, Japanese, and Chinese, and is continually expanding, delivering 3-5x more accurate risk detection than traditional lexicon-based approaches across global communications.
Designed for compliance professionals and easy to augment within a no-code environment, Intelligent Agent makes it simple to create, test, and deploy tailored surveillance scenarios without engineering support. Every model is transparent, explainable, and auditable, with each alert providing full context on why it was triggered. Early adopters have seen 70%+ efficiency gains, reduced false positives, and stronger analyst confidence, transforming compliance surveillance from a reactive burden into a proactive advantage.
Highlights
- Cut review workloads by up to 70%: Reduce review volumes with a fast-to-deploy solution that strengthens your existing compliance program.
- Find 3 to 5x more risk across global communications: Detect critical financial and non-financial misconduct across key languages with models built for compliance; resilient to misspellings, deterministic outputs, and without third-party data processing.
- Built for compliance. Proven at scale: Increase compliance efficiency with explainable, production-grade AI developed through more than a decade of partnership with global financial institutions.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Intelligent Agent Platform Fee | Minimum Platform fee for Intelligent Agent. Requires additional SKUs and Private offer. Must have Enterprise Conduct. | $250,000.00 |
Free Consultation | Free consultation with experts on the Smarsh team and a custom private offer. | $0.00 |
Dimensions summary
This listing has two dimensions, both priced per user. The Intelligent Agent Platform Fee is a minimum platform charge to run the surveillance tool that helps compliance teams find risks across communication channels and languages. It requires additional SKUs, a private offer, and an existing Enterprise Conduct subscription. The Free Consultation dimension carries no cost and connects you with the vendor's experts to build a custom private offer. Together, they form a starting point: you begin with a consultation, then activate the platform fee alongside the required components through a negotiated private offer.
Top-of-mind questions for buyers
Both dimensions are priced per user. A user is a monitored individual whose communications the surveillance tool reviews for compliance risks. You count each person you want covered. The Platform Fee sets a minimum charge, so small user counts still meet the baseline platform cost.
The Platform Fee is a minimum baseline only. It requires additional SKUs and a private offer to activate the full solution. You also need an existing Enterprise Conduct subscription. These extra components are negotiated separately, so the Platform Fee alone does not deliver a working deployment.
No. The Free Consultation carries no charge. It connects you with the vendor's experts, who help build a custom private offer for your needs. You use it to scope requirements before committing to the Platform Fee and the required additional components.
www.smarsh.com
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Vendor refund policy
Refunds are governed by terms and conditions found at <www.smarsh.com/legal >
Custom pricing options
Request a private offer to receive a custom quote.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Standard phone support is available during local business hours Monday through Friday. Emergency phone support is available 24/7. Customers also have 24/7 access to Smarsh Central, an online repository of all essential Smarsh information including answers to common questions, a status page, release notes, online communication with support and more. For more information about our customer support, visit our website.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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