Sold by: Grafana Labs
Deployed on AWS
Upgrade open-source Grafana with premium data sources, access control, reporting and other functionality, as well as support and professional services from Grafana Labs, the creators of Grafana. This Grafana Enterprise offering is for customers who want to self-manage Grafana on AWS.
4.4
Overview
Grafana Enterprise is a commercial edition of Grafana that includes premium features not found in the open source version. Grafana Enterprise enables organizations to complete their observability picture, reaching across logs, metrics, traces, and other applications with access to enterprise data sources like AppDynamics and Splunk, enhanced LDAP, SAML, access control, reporting, usage insights, and much more.
Please note: this listing is for customers who would like to self-manage Grafana Enterprise on AWS. It does not apply to Amazon Managed Grafana or Grafana Cloud.
For more information on Grafana Enterprise, see https://grafana.com/products/enterprise/grafana/ .
To learn more or to discuss volume pricing, please reach out to us at amazongrafana@grafana.com .
Highlights
- Visualize and alert on observability and operational data from enterprise data sources including AppDynamics, Splunk, New Relic, Datadog, SignalFx, Oracle, ServiceNow, Jira, Gitlab, Dynatrace, Snowflake, MongoDB, Wavefront, and more
- Increase adoption and keep Grafana secure with enhanced LDAP, SAML, access control, reporting, security, usage insights, and more
- Access Prometheus, Graphite, and Grafana experts as well as hands-on Grafana Labs support teams
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Base/Support + 60 Users | Includes a license, support, and up to 60 active users | $40,000.00 |
Additional Active Users | Incremental cost per additional active user | $300.00 |
Dimensions summary
This listing uses a contract model built around two dimensions. The base dimension bundles your license, support, and access for up to 60 active users. It sets your starting price. The second dimension charges per additional active user beyond that base allowance. You add units incrementally as your team grows. Pricing scales with the number of active users you support. An active user is anyone who logs into Grafana during the billing period. The two dimensions work together: the base covers your first 60 users, and the add-on extends coverage one user at a time.
Top-of-mind questions for buyers
An active user is anyone who logs into Grafana during the billing month. If a person does not log in that month, they do not count toward your active user total. Counting resets each billing period, so your charges track real monthly logins rather than total accounts created.
The base dimension covers your license, support, and up to 60 active users as one fixed charge. Once you pass 60 active users in a month, each extra user adds an incremental per-user charge. Both appear together, with the base setting your floor and additional users scaling cost upward.
The base dimension bundles enterprise security features like SAML and LDAP authentication, role-based access control, and data source permissions. It also includes enterprise data source plugins, collaboration and usage insights, custom branding, expert ticket support, long-term support, and indemnification for your self-managed Grafana deployment.
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Delivery details
Helm Chart
Supported services: Learn more
- Amazon EKS
- Amazon ECS
- Amazon ECS Anywhere
- Amazon EKS Anywhere
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
Release notes are available on the website https://grafana.com/docs/grafana/latest/release-notes/release-notes-11-6-0/
Additional details
Usage instructions
You can apply your Grafana Enterprise license to a new or existing Grafana Enterprise deployment by updating a configuration setting or environment variable. Your Grafana instance must be deployed on AWS, or have network access to AWS. For more information, see https://grafana.com/docs/grafana/latest/enterprise/license/
Resources
Vendor resources
Support
Vendor support
Grafana Enterprise support includes a critical response SLA, unlimited support over private Slack channel, email and phone, and training, workshops, and professional services from experts at Grafana Labs.
Contact amazongrafana@grafana.com to inquire about Grafana Enterprise.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Grafana Labs
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By IBM Software
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10
In Analytics, Log Analysis, Monitoring
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10
In Analytic Platforms, Business Intelligence & Advanced Analytics
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25
In Observability, Monitoring and Observability
Sentiment is AI generated from actual customer reviews on AWS and G2
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AI generated from product descriptions
Enterprise Data Source Integration
Support for enterprise data sources including AppDynamics, Splunk, New Relic, Datadog, SignalFx, Oracle, ServiceNow, Jira, Gitlab, Dynatrace, Snowflake, MongoDB, and Wavefront
Authentication and Access Control
Enhanced LDAP and SAML authentication with granular access control capabilities
Observability Data Aggregation
Unified visualization and alerting across logs, metrics, traces, and other observability data types
Reporting and Usage Analytics
Built-in reporting functionality and usage insights for monitoring adoption and system utilization
Security and Compliance Features
Advanced security controls including enhanced access management and security-focused administrative capabilities
Multi-Source Data Integration
Supports connection to multiple data sources including Prometheus, InfluxDB, and Elasticsearch for comprehensive metric monitoring and visualization
Customizable Dashboard Interface
Provides draggable and resizable panels with intuitive dashboard creation capabilities for personalized data visualization experiences
Alert Threshold Management
Enables configuration of custom alerts to notify teams when defined thresholds are met or breached for critical metrics
Authentication and Access Control
Includes built-in authentication mechanisms such as LDAP integration to control access and enhance security for monitoring environments
Scalable Metrics Processing
Designed to handle large volumes of data and concurrent user requests suitable for both small and enterprise-level applications
Request Tracing and Visibility
Captures 100% of all requests in real-time with 1-second granularity for complete application performance visibility without sampling
Automated Root Cause Analysis
Built-in automation and AI-driven root cause analysis with recommendations for faster issue resolution and problem identification
Full-Stack Observability
Provides full-stack visibility across application code, Kubernetes containers (EKS/ECS), and microservices with comprehensive dependency mapping
Multi-Technology Integration
Supports over 300 technology integrations including AWS services, cloud platforms, microservices, and containerized environments
Intelligent Alerting System
SmartAlerts feature delivers tailored alerts with automated discovery of application components and request tracing across distributed systems
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Customer reviews
Manish D.
Grafana’s “Bring Your Own Data” Flexibility Is a Game-Changer
Reviewed on Aug 07, 2026
Review provided by G2
What do you like best about the product?
The best thing about Grafana is its "bring your own data" philosophy. Unlike traditional monitoring platforms that force you to ingest all data into their proprietary backend. Grafana lets you leave your data exactly where it lives.
What do you dislike about the product?
While Grafana is extremely powerful, the learning curve can be steep for non-expert users. Mastering domain-specific query language like PromQL and TraceQL takes time, and configuring complex dashboard often requires significant setup
What problems is the product solving and how is that benefiting you?
It eliminates vendor lock-in by supporting a wide range of open-source and proprietary data sources through plugins.
Aldo M.
Proactive Site Monitoring with Handy Alerts
Reviewed on Aug 06, 2026
Review provided by G2
What do you like best about the product?
In my current job, it lets us check whether there are any issues with customer sites, and we can set up alerts so we don’t have to continuously monitor the information.
What do you dislike about the product?
It takes a bit of extra work at first to get everything properly set up and defined, but once that’s done, there’s really nothing to dislike.
What problems is the product solving and how is that benefiting you?
Grafana does the checking and testing for us. It saves our time and thus money for the company. We can use our time on other things.
Emina d.
Turns Raw Data into Clear, Interactive Dashboards at a Glance
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
I like best about Grafana Labs is how effortlessly it turns raw data into clear, interactive dashboards — it makes monitoring feel visual and intuitive instead of technical.
You can actually see what’s happening in your systems at a glance.
You can actually see what’s happening in your systems at a glance.
What do you dislike about the product?
What I dislike about Grafana Labs is that it can become overly complex when you’re managing a lot of dashboards and data sources. You really have to stay organized, otherwise it’s easy to lose track of where things are and get lost.
What problems is the product solving and how is that benefiting you?
Grafana Labs solves the problem of scattered, hard‑to‑understand system data — it brings everything together into clear dashboards so you can actually see what’s happening in real time and act fast.
Mitul C.
Stunning, Customizable Visualizations That Turn Metrics Into Actionable Graphs
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
The visualizations are stunning and highly customizable
turns raw, unreadable metrics into beautiful, actionable graphs.
community support is unmatched
turns raw, unreadable metrics into beautiful, actionable graphs.
community support is unmatched
What do you dislike about the product?
Well sometimes i feel its too cluttered and it can get a bit overly complex, theres a learning curve but its lovely once you get to know it
What problems is the product solving and how is that benefiting you?
By providing a "single pane of glass," Grafana allows engineering teams to correlate CPU spikes, database latency, and user error rates all on the same screen, at the exact same timestamp
Abhinav C.
Single Pane of Glass Dashboards Built in Minutes—No SQL Needed
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
Single pane of glass, It helps us to capture data from more than 150 sources directly without needing to move or consolidate data.Most Important feature is dashboards can be set up in minutes, and queries can be built without deep SQL or coding knowledge.
What do you dislike about the product?
Sometimes scalability and slowness in dashboards can occur occasionally.
What problems is the product solving and how is that benefiting you?
Engineering teams juggle dashboards, logs, and alerts across too many tools, only seeing part of the story. Signal without context is just noise.
Benefit: Grafana Cloud connects to 150+ data sources, unifying metrics, logs, traces, and profiles into a single pane of glass — so teams get full context, not just fragments.
Benefit: Grafana Cloud connects to 150+ data sources, unifying metrics, logs, traces, and profiles into a single pane of glass — so teams get full context, not just fragments.