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    Highlight Cloud

     Info
    Highlight is the open source, fullstack monitoring platform. Session replay, error monitoring, logging, and tracing give you complete insights into your applications.

    Overview

    Highlight is building an open source observability distribution that focuses on "cohesion" or connecting the frontend with downstream server-side issues.

    The product has seen organic growth in the modern JS ecosystem (NextJS, Remix, etc.) where they have hundreds of startups as customers.

    And in enterprise, Highlight serves various companies ranging from healthcare to e-commerce, who choose the product for its open-source core: e.g. easy adoption with specifications like OTEL and a flexible storage/compute architecture.

    Highlights

    • Session Replay: Monitor your frontend with pixel-perfect video replay & comprehensive javascript monitoring.
    • Error Monitoring: Error and exception monitoring built for modern web apps.
    • Application Performance Monitoring: Search for and query the logs across your full-stack web app. Understand code execution and latency.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Highlight Cloud

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (6)

     Info
    Dimension
    Description
    Cost/month
    Overage cost
    Sessions
    Per 1K sessions ingested.
    $20.00
    Errors
    Per 1K errors ingested.
    $2.00
    Logs
    Per 1M logs ingested.
    $1.50
    Traces
    Per 1M traces ingested.
    $1.50
    Members
    Number of user accounts.
    $20.00
    Metrics
    Per 1K metrics ingested.
    $2.00

    Vendor refund policy

    Pre-paid contracts for any of the products will not be refunded. Usage-based metering will end on the day of contract cancellation, with the remainder of the charges from the current billing period needing to be paid out by the customer.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    We provide support over Discord (https://community.highlight.io ) or over email at support@highlight.io 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

     Info
    Top
    10
    In Log Management, Application Performance and UX Monitoring
    Top
    50
    In Monitoring and Observability

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
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    Overview

     Info
    AI generated from product descriptions
    Session Recording
    Pixel-perfect video replay of frontend interactions with comprehensive JavaScript monitoring
    Error Tracking
    Advanced error and exception monitoring specifically designed for modern web applications
    Performance Monitoring
    Full-stack log search and query capabilities with code execution and latency insights
    Open Source Architecture
    Observability platform with flexible storage and compute infrastructure supporting OpenTelemetry specifications
    Web Framework Compatibility
    Native integration and support for modern JavaScript frameworks like NextJS and Remix
    Multi-Cloud Monitoring
    Unified monitoring across multiple cloud providers including AWS Lambda, ECS, and five additional cloud platforms
    Real-Time Analytics
    Advanced real-time analytics with anomaly detection and automated root-cause analysis capabilities
    Infrastructure Visibility
    Comprehensive monitoring of infrastructure, applications, and third-party services with interactive visualizations
    Dependency Mapping
    Real-time dependency mapping across logs, networks, hosts, and services for advanced troubleshooting
    Observability Integration
    Centralized monitoring workflow that consolidates metrics, logs, and traces into a single unified platform
    Telemetry Collection
    Unified metrics, traces, and logs collection using OpenTelemetry with real-time data ingestion without sampling
    Performance Monitoring
    Full-stack visibility across infrastructure layers with streaming analytics, pre-built dashboards, and intelligent problem detection
    Application Performance Management
    Full-fidelity data capture with 100% trace ingestion and code profiling to identify performance bottlenecks
    Troubleshooting Capabilities
    AI-driven pattern detection and directed troubleshooting with automatic correlation of system performance data
    User Experience Monitoring
    Front-end and back-end trace connection with streaming analytics and high cardinality analysis for comprehensive performance insights

    Contract

     Info
    Standard contract

    Customer reviews

    Ratings and reviews

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