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    WSO2 Private Identity Cloud

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    Sold by: WSO2 
    Deployed on AWS
    WSO2 Private Identity Cloud is an individual, secure SaaS instance of our AI-powered open source IAM suite, enabling secure access for every type of identity: B2C customers, B2B SaaS applications, workforce, and APIs.

    Overview

    WSO2 Private Identity Cloud offers the IAM features you need, including modern AI-related capabilities including AI Agent security, MCP services, and AI-powered tools that reduce the workload of developers by automating complex, time-consuming IAM tasks, reducing the need for deep domain expertise and minimizing manual effort.

    You enjoy complete customer data isolation, with control over the location of sensitive customer data. You decide where and how your private data is processed and stored, helping you achieve compliance with data residency and sovereignty requirements, and ensuring complete separation of your data from that of other organizations. All this is offered in a solution with zero infrastructure management and maintenance responsibilities, and 99.99% high availability and disaster recovery. It stays continuously up to date without any maintenance on your part.

    WSO2 Private Identity Cloud is uniquely customizable and configurable for your organization. You have more freedom to innovate by leveraging connectors from our extensive catalog, and by integrating external business critical and legacy systems, through standard event and webhook-based extension capabilities. You also have the freedom to tailor performance and operational requirements, including expected and peak RPS, pre-production environments, and more.

    Highlights

    • Hands-on product tour previewing configuration of multi-factor adaptive authentication, single sign-on, passwordless authentication, role-based access control, application integration, login and registration orchestration, user self-service portal, B2B organization management, and much more. https://www.youtube.com/watch?v=BNRuQukToNo

    Details

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    Delivery method

    Deployed on AWS

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    Pricing

    WSO2 Private Identity Cloud

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    B2C
    Only high-level and indicative pricing - actual sale will be carried-out as a customized private offer. For customized pricing, contact us. Public offer includes the below constraints and allowances: B2C. Total Monthly Active Users (MAUs) allowed: 200,000. Responses per second (RPS): Upto 50. Total user base: Upto 1,000,000. 2 pre-production environments. (Additional 1).
    $241,031.62
    B2B
    Only high-level and indicative pricing - actual sale will be carried-out as a customized private offer. For customized pricing, contact us. Public offer includes the below constraints and allowances: B2B. Total Monthly Active Users (MAUs) allowed: 200,000. Responses per second (RPS): Upto 50. Total user base: Upto 1,000,000. 2 pre-production environments. (Additional 1).
    $210,231.62
    B2E
    Only high-level and indicative pricing - actual sale will be carried-out as a customized private offer. For customized pricing, contact us. Public offer includes the below constraints and allowances: B2E. Total Monthly Active Users (MAUs) allowed: 10,000. Responses per second (RPS): Upto 50. Total user base: Upto 1,000,000. 2 pre-production environments. (Additional 1).
    $307,711.62

    Vendor refund policy

    All purchases are final. No refund is applicable.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    WSO2 offers two types of support models - Basic Support and Enterprise Support Basic Support offers 12x5 support while Enterprise Support is 24x7 support. For more details, please refer

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    95 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Oussama N.

    Flexible, Open-Source IAM with Strong Extensibility – But Requires Deep Expertise

    Reviewed on Jul 31, 2025
    Review provided by G2
    What do you like best about the product?
    WSO2 Identity Server stands out for its open-source nature, modularity, and extensibility. I especially appreciate its support for industry standards like SAML 2.0, OAuth2, OIDC, and SCIM, making it highly interoperable with modern applications. The multi-tenancy capabilities are solid, and the adaptive authentication scripting using JavaScript gives me full control to implement complex login flows, such as step-up authentication or conditional MFA.

    The integration with WSO2 API Manager and Micro Integrator also enables a seamless digital identity and API security strategy, which is crucial for our enterprise clients pursuing digital transformation. The product is well-documented, and the community around WSO2, including Slack and GitHub, is active and helpful.
    What do you dislike about the product?
    The learning curve is steep, especially for teams unfamiliar with WSO2’s architecture. While flexibility is a plus, it often requires significant customization, and misconfiguration can lead to security gaps. The UI/UX for the admin console feels outdated compared to modern IAM platforms like ForgeRock or Okta.
    What problems is the product solving and how is that benefiting you?
    WSO2 Identity Server has helped us secure user identities across microservices, enable SSO for internal apps, and implement fine-grained access control for APIs and external integrations. For clients in regulated industries (finance, healthcare), it helps us meet compliance standards like GDPR and PSD2 while maintaining full control of identity flows on-prem or in private cloud deployments.
    Kaveesha G.

    Identity access

    Reviewed on Jul 30, 2025
    Review provided by G2
    What do you like best about the product?
    intergration and product feature and roadmap
    What do you dislike about the product?
    Legacy authantication methads are not supporting
    What problems is the product solving and how is that benefiting you?
    Singal point of control
    Banuka D.

    Reliable, Flexible, and Secure Identity Management Solution

    Reviewed on Jul 30, 2025
    Review provided by G2
    What do you like best about the product?
    The most helpful aspect of WSO2 Identity Server is its powerful support for industry-standard protocols (such as SAML, OAuth2, and OpenID Connect), making it easy to integrate with a wide range of applications and services
    What do you dislike about the product?
    One of the main downsides of WSO2 Identity Server is that the initial setup and configuration can be quite complex, especially for new users
    What problems is the product solving and how is that benefiting you?
    WSO2 Identity Server is helping us solve complex identity and access management (IAM) challenges across our organization. It provides a secure, centralized platform for single sign-on (SSO), multi-factor authentication (MFA), and user provisioning, which helps us improve user experience and enhance security.
    Malshan R.

    Amazing

    Reviewed on Jul 29, 2025
    Review provided by G2
    What do you like best about the product?
    What I like most about WSO2 Identity Server is its flexibility, standards compliance, and enterprise-grade security features. It’s one of the few open-source identity and access management solutions that offers such a comprehensive and customizable platform
    What do you dislike about the product?
    While WSO2 Identity Server is a powerful and feature-rich platform, there are a few areas where it can be challenging:

    1. Steep Learning Curve
    2. Documentation Gaps
    3. UI/UX of Admin Console
    4. Performance Tuning Needed for Scale
    Out of the box
    What problems is the product solving and how is that benefiting you?
    WSO2 Identity Server addresses several critical identity and access management (IAM) challenges that are essential in today’s digital and security-conscious environments. The problems it solves — and the benefits that result — are significant for any organization, especially those with complex infrastructure or compliance requirements.

    1. Centralized Identity Management

    Problem: Managing user identities, roles, and permissions across dozens (or hundreds) of applications is inefficient, inconsistent, and error-prone.

    Solution: WSO2 Identity Server provides centralized identity provisioning, user management, and role-based access control, enabling a single point of control.

    Benefit: This reduces administrative overhead, improves security, and ensures consistency in identity governance across systems.

    2. Secure Single Sign-On (SSO) Across Applications

    Problem: Users need to log in separately to multiple systems, which is inconvenient and insecure.

    Solution: WSO2 enables SSO using open standards like SAML, OAuth2, and OpenID Connect.

    Benefit: Users log in once to access multiple apps, which improves user experience and reduces password fatigue — a major security risk.
    Alfar K.

    Recommended identity provider

    Reviewed on Jul 29, 2025
    Review provided by G2
    What do you like best about the product?
    User provisioning, OpenID connect, Scim2 APIs, workflows
    What do you dislike about the product?
    Difficulty with integrating a third party application. Often malfunctioned although configured correctly
    What problems is the product solving and how is that benefiting you?
    It provides a ready made solution for IAM
    View all reviews