Capillary's customer insights platform is an advanced decision-making tool designed for todays business environment to deliver insights. It is an AI & ML powered Business Intelligence tool that lets you structure your practices of collecting data, analyzing, and turning raw data into actionable insights.
Highlights
AI & ML based Propensity Models for better insights.
Get descriptive insights and get a 360-degree view of your consumers.
Built-in predictive and prescriptive modeling based on deep data & analytics.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing uses a contract pricing model with one dimension: Insights, billed in Units. Pricing is not published on the table, so you contact the vendor for a quote. You buy access to the AI and machine learning business intelligence platform under a negotiated agreement. The term, quantity, and fees are set in a Sales Order. Agreements run for the stated term and renew for 12-month periods unless either party gives 30 days' notice. Because there is one dimension, cost scales with the number of Insights Units you commit to in your contract.
Top-of-mind questions for buyers
What does one Insights Unit represent for billing purposes?
The pricing table lists Insights measured in Units, but does not define what one Unit maps to. The platform collects data from online, in-store, and third-party sources, then produces descriptive, predictive, and prescriptive insights. Contact the vendor to confirm how Units are counted for your data volume and usage.
Am I still charged if we stop using the platform during the contract term?
Yes. The vendor is not responsible for non-use of the software during the term. You remain liable to pay for the full duration of the agreement even if you choose not to use it, as long as a valid agreement is in place.
How does the contract renew, and can I cancel mid-term?
Your Sales Order runs for the stated term, then renews automatically for 12-month periods unless either party gives written notice at least 30 days before the end date. You cannot terminate without cause during the term. Either party may terminate for a material breach not fixed within 30 days.
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Non-refundable
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Easy-to-Use Platform with Powerful Analytics, Campaigns, and Segmentation
Reviewed on May 18, 2026
Review provided by G2
What do you like best about the product?
The Capillary platform is easy to use and offers a wide range of features. I especially like the pre-built report dashboard, and it’s also easy to create new reports. Support from the Aira AI tool also helps simplify things, with faster results
What do you dislike about the product?
Nothing as such to point out. The platform is well equipped for business requirements, including consumer segmentation, journey mapping, and bifurcation.
What problems is the product solving and how is that benefiting you?
Capillary’s Insights+ brings fragmented customer data together into a single 360° view. It supports AI-driven segmentation, helps measure loyalty ROI, and enables more personalized marketing. Overall, it replaces manual analytics with self-serve, actionable insights that are easier to use and act on. It’s also easy to dig into millions of lines of data to find the results you need.
Utkarsh D.
Truly the best
Reviewed on Oct 10, 2024
Review provided by G2
What do you like best about the product?
Its very easy to use,, can be easily integrated with other softwares, haas various features
What do you dislike about the product?
Need more active customer support, and more visusal representation
What problems is the product solving and how is that benefiting you?
Gives a lot of insights about data, patterns and provides predictive analytics
Sanmukhsrinivas G.
Boos your business with insights +
Reviewed on Apr 09, 2024
Review provided by G2
What do you like best about the product?
It will helps know which type of customers are growing
What do you dislike about the product?
We might not try new or innovative products to retail customers
What problems is the product solving and how is that benefiting you?
Organising the customer data and providing helpful insights
Management Consulting
Can help with deep insights and biz viz
Reviewed on Jan 24, 2023
Review provided by G2
What do you like best about the product?
Very easy to visualise data and gives in a interpretable view. Further, can be customised as per requirements easily
What do you dislike about the product?
Nothing as such, but could be great if we could add or customise AI ML models further
What problems is the product solving and how is that benefiting you?
Getting a single dashboard and touch point for all are marketing data sources
Mrugesh V.
Good analytical tool
Reviewed on Sep 27, 2022
Review provided by G2
What do you like best about the product?
It gives you good insights into the data you own so that you can plan capacity effectively.
What do you dislike about the product?
Nothing specific, if it can support raw queries would be best.
What problems is the product solving and how is that benefiting you?
It enabled us in prepare the charts for our customers who is interested in knowing their sensor data.