Sold by: Capillary Technologies
Deployed on AWS
Engagement-Based
Experiential Loyalty Platform
Powered by Actionable AI
4.8
Overview
Capillary's Loyalty program software delivers a comprehensive approach to customer loyalty solutions. The platform provides complete online, in-store and social media-based loyalty to engage customers and positions your brand for efficient customer engagement.
Highlights
- Omni-channel Tier-Based, Experiential, Emotional and gamified Loyalty
- Personalised Loyalty, DVS vouchers, and lifecycles
- Forecasting Loyalty Outcomes
Details
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Categories
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Loyalty | Pricing starts at | $100,000.00 |
Dimensions summary
This listing uses a contract pricing model with a single dimension, Loyalty (Units). You buy a set number of units under a committed contract term. Pricing starts at a base rate and scales with the quantity of units you commit to. Because there is one unit-based dimension, your cost depends on how many units you need rather than on separate tiers or feature packages. You agree to terms through a sales order, and the contract renews for 12-month periods unless either party gives notice.
Top-of-mind questions for buyers
The pricing table lists units without a fixed definition tied to members, transactions, or messages. Your sales order sets what each unit maps to and how many you commit to. Because this detail is not specified in the available sources, confirm the exact unit measure with the vendor before signing.
Yes. You commit to a set number of units for the full term through a sales order. Charges apply for the entire duration even if you choose not to use the service. Non-use does not reduce your fees or release you from the committed amount.
Your sales order automatically renews for 12-month periods unless either party gives written notice at least 30 days before the end date. You cannot terminate without cause during the term. Adjusting unit quantities is handled through the change process in your sales order, so plan your committed units carefully.
www.capillarytech.com
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Vendor refund policy
No refund policy
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Anonymous
AI-Driven Loyalty Program with Seamless Integration
Reviewed on Jul 02, 2026
Review provided by G2
What do you like best about the product?
I love that Capillary Technologies Loyalty Program Software uses artificial intelligence to analyze purchasing behavior and sends targeted and relevant offers at the most optimal time, which increases our brand engagement. The omnichannel rewards are really beneficial, going beyond digital to include in store purchases, tracking transactions, managing reward points, and applying discounts at checkout. Their immediate customer service is very beneficial, handling any raised tickets or issues swiftly. The setup was very easy, with the team being very cooperative and integrating it seamlessly into our tech stack within a few months.
What do you dislike about the product?
Nil
What problems is the product solving and how is that benefiting you?
I use Capillary Technologies Loyalty Program Software to automate and manage customer rewards effortlessly. It reduces manual work with its AI bot for campaign launches, increases engagement with AI-driven targeted offers, and is beneficial for omnichannel rewards and excellent customer service.
Chandan R.
Simplifies Loyalty Campaigns with AI Efficiency
Reviewed on Jun 12, 2026
Review provided by G2
What do you like best about the product?
Capillary Technologies Loyalty Program Software makes creating/launching campaigns and rewarding loyalty very easy. It simplifies tracking customer data and giving rewards. The inbuilt AI agent aiRA is quite useful as it can help launch campaigns within minutes in a very hassle-free manner.
What do you dislike about the product?
The initial setup took a little bit of time.
What problems is the product solving and how is that benefiting you?
I use Capillary Technologies Loyalty Program Software to make tracking and giving rewards easier. The inbuilt AI agent aiRA is quite useful, helping launch campaigns within minutes and simplifying the process.
Hardik G.
Scalable Loyalty Management with Top-Notch Support
Reviewed on Jun 10, 2026
Review provided by G2
What do you like best about the product?
I like that Capillary Technologies Loyalty Program Software is API driven and scalable. The support from the Capillary team is excellent. The initial setup was pretty smooth.
What do you dislike about the product?
The UI could be better.
What problems is the product solving and how is that benefiting you?
It's the world's leading software for managing loyalty programs to build emotional and transactional loyalty.
Jagadeesh K.
Efficient and Cost-Effective with Easy Setupsenior
Reviewed on Apr 10, 2026
Review provided by G2
What do you like best about the product?
I use Capillary Technologies Loyalty Program Software to improve customer retention by providing customized rewards. It helps keep all the customer data clean and provides the necessary output. I like the software's efficiency, cost, and features. The initial setup was very easy.
What do you dislike about the product?
I think it could use more features and control for the end user. If these features were available, I wouldn't have to depend on customer support as much, and it would help me grow and improve.
What problems is the product solving and how is that benefiting you?
I use Capillary Technologies Loyalty Program Software to improve customer retention with customized rewards and keep customer data clean to get necessary outputs.
Apparel & Fashion
Best loyalty program you could ever have
Reviewed on Sep 14, 2024
Review provided by G2
What do you like best about the product?
The varieties of use cases this product can satisfy for any company.
What do you dislike about the product?
There is nothing to be disliked for this product.
What problems is the product solving and how is that benefiting you?
It can solve loyalty program, promotions for customers, tier system and alot of solutions through loyalty+