Sophos Cloud UTM 9 (Auto Scaling PAYG)

Currently, I have Sophos UTM. I don't remember the details. I know it's about management. I have monitoring from Sophos, alongside the Sophos firewall and Sophos antivirus. Sophos manages the service, with people monitoring my network, including the data from my endpoints and firewalls. They can alert me if there is a security risk. I purchase this service through a distributor in Colombia because the service offers direct management and monitoring.

This integration of the antivirus and the firewall works together to enhance security. Integration is key in securing my system.

With artificial intelligence, there is room for improvement in all antivirus and security software. However, the bad actors are also improving their methods by using artificial intelligence.

I have been using the solution since 2014 or 2015.

Sometimes, I communicate with Sophos support. It was hard for me to talk with them since my English is not as good as American English.

Positive

I used WatchGuard before. WatchGuard was used as part of Azure's antivirus suite. Although all firewalls work similarly, the integration of antivirus and firewall from one company decided my preference for Sophos.

The people who sold me the solution helped me configure everything.

The installation was done by one engineer. Inside my company, two or three people worked with him to deploy it, including my boss, a technician, and myself.

The value between what I receive and what I pay is the best in the industry.

I definitely recommend Sophos. I rate it a nine out of ten. 

Other firewall companies do not have antivirus development as well as Sophos. Sophos is unique in this regard, having developed its antivirus before the firewall, and now both are very good.

I have been using Sophos UTM  for the past six years to protect the network at my organization. I use it for my customers and to secure our internal infrastructure.

The zero-day protection and firewall rules are some of the most effective features for threat management. I can set the rules and features, and also use IPsec to connect all my on-premises servers and link them to Sophos UTM  so that they are protected even when in the cloud. 

Additionally, I use it to control access into the building through a captive portal integrated across all the PCs we have, ensuring secure access only for authenticated users.

I would love to see artificial intelligence capabilities integrated into Sophos UTM. This would help reduce reliance on external support.

I have been using the solution for the past six years.

There have been no issues with the stability of Sophos UTM.

There have been no problems with the scalability of the solution.

The technical support by Sophos is amazing, especially when I pay for the enhanced support. I receive maximum attention and it is a good system.

Positive

I have been using these boxes for a long time now, all the way from CyberRoam until we migrated to Sophos.

The initial setup was easy because I have been using these boxes for a long time. The operator provided an option to send someone down, however, I worked with them remotely and we were done with configuration in 30 minutes to an hour.

They just sent somebody. However, I was able to handle most of it myself remotely due to my previous experience.

Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria. Even though it's expensive, I consider Sophos a major first line of protection, so I pay for it nonetheless.

I've been recommending Sophos UTM to others, and I would continue to do so. 

Overall, I would rate the solution a nine out of ten.

The primary use case for the solution is as a perimeter protection firewall, which includes functionalities such as VPN, web control, and traffic inspection. It is used in various customer environments, providing comprehensive security management and network protection.

The platform's most valuable features include the integrated multifactor authentication (OTP) for VPNs, which enhances security, and the flexible and intuitive firewall policy settings that simplify management.

Enhancing the user interface to achieve the same level of flexibility as the older UTM interface could improve the product. The current XG interface needs to be more consistent during configuration.

I have been using Sophos UTM for 15 years. 

The solution is stable. I rate it a ten for stability.

The solution is highly scalable, especially with VM offerings, though it can be pricey. I rate scalability as eight or nine.

The customer service and support for Sophos UTM have been exceptional. The developer community is also valuable, offering substantial support and insights.

I previously used solutions like FireGuard and WatchGuard but switched to Sophos for its comprehensive features and superior user interface.

The initial setup for basic functions is very straightforward and can be completed in less than an hour. However, advanced configurations can become challenging.

Our in-house team manages the deployment. We seek help from third-party MSPs with expertise in complex configurations.

The product pricing and licensing are higher, but they offer good value for the features and stability provided.

I evaluated other options including Fortinet FortiGate, but found Sophos to be more suited to our needs at the time due to its ease of use and robust feature set.

The platform requires regular monitoring. Overall, I rate it a ten. 

We use Sophos UTM for our organization's network security.

The most valuable feature of Sophos UTM is the endpoint protection feature.

The technical support team’s response time could be improved.

I have been using Sophos UTM since 2018.

I rate the solution ten out of ten for stability.

We use the solution daily in our organization.

I rate the solution ten out of ten for scalability.

I previously used Kaspersky. I switched to Sophos UTM because of the features that it is offering.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup ten out of ten.

The solution's deployment took a week for the first time because our organization is big and has over 300 endpoint equipment. It takes a few hours to do the renewals now. We deployed Sophos UTM from the Active Directory. Three people were involved when we deployed the solution for the first time.

You cannot really say that the solution is expensive, given the protection it gives.

Sophos UTM has improved our network's threat detection and response. It has been good so far because we don't have many attacks. We use the solution's web filtering feature for our organization's security. We use the firewall to protect our endpoint equipment and protect against any infiltration in our network. We also use the solution’s VPN feature.

Around one or two people are required for the solution’s maintenance. I would recommend the solution to other users because it has helped us. The solution's installation and deployment are seamless, and its protection is secure.

Overall, I rate the solution ten out of ten.