Currently, I have Sophos UTM. I don't remember the details. I know it's about management. I have monitoring from Sophos, alongside the Sophos firewall and Sophos antivirus. Sophos manages the service, with people monitoring my network, including the data from my endpoints and firewalls. They can alert me if there is a security risk. I purchase this service through a distributor in Colombia because the service offers direct management and monitoring.
Sophos Cloud UTM 9 (Auto Scaling PAYG)
Sophos | 9.720Linux/Unix, Other 9.720 - 64-bit Amazon Machine Image (AMI)
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Seamless integration, enhanced security, and good pricing
What is our primary use case?
What is most valuable?
This integration of the antivirus and the firewall works together to enhance security. Integration is key in securing my system.
What needs improvement?
With artificial intelligence, there is room for improvement in all antivirus and security software. However, the bad actors are also improving their methods by using artificial intelligence.
For how long have I used the solution?
I have been using the solution since 2014 or 2015.
How are customer service and support?
Sometimes, I communicate with Sophos support. It was hard for me to talk with them since my English is not as good as American English.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used WatchGuard before. WatchGuard was used as part of Azure's antivirus suite. Although all firewalls work similarly, the integration of antivirus and firewall from one company decided my preference for Sophos.
How was the initial setup?
The people who sold me the solution helped me configure everything.
What about the implementation team?
The installation was done by one engineer. Inside my company, two or three people worked with him to deploy it, including my boss, a technician, and myself.
What's my experience with pricing, setup cost, and licensing?
The value between what I receive and what I pay is the best in the industry.
What other advice do I have?
I definitely recommend Sophos. I rate it a nine out of ten.
Other firewall companies do not have antivirus development as well as Sophos. Sophos is unique in this regard, having developed its antivirus before the firewall, and now both are very good.
Network protection strengthens through effective threat management features and secure access control
What is our primary use case?
I have been using Sophos UTM for the past six years to protect the network at my organization. I use it for my customers and to secure our internal infrastructure.
What is most valuable?
The zero-day protection and firewall rules are some of the most effective features for threat management. I can set the rules and features, and also use IPsec to connect all my on-premises servers and link them to Sophos UTM so that they are protected even when in the cloud.
Additionally, I use it to control access into the building through a captive portal integrated across all the PCs we have, ensuring secure access only for authenticated users.
What needs improvement?
I would love to see artificial intelligence capabilities integrated into Sophos UTM. This would help reduce reliance on external support.
For how long have I used the solution?
I have been using the solution for the past six years.
What do I think about the stability of the solution?
There have been no issues with the stability of Sophos UTM.
What do I think about the scalability of the solution?
There have been no problems with the scalability of the solution.
How are customer service and support?
The technical support by Sophos is amazing, especially when I pay for the enhanced support. I receive maximum attention and it is a good system.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have been using these boxes for a long time now, all the way from CyberRoam until we migrated to Sophos.
How was the initial setup?
The initial setup was easy because I have been using these boxes for a long time. The operator provided an option to send someone down, however, I worked with them remotely and we were done with configuration in 30 minutes to an hour.
What about the implementation team?
They just sent somebody. However, I was able to handle most of it myself remotely due to my previous experience.
What's my experience with pricing, setup cost, and licensing?
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria. Even though it's expensive, I consider Sophos a major first line of protection, so I pay for it nonetheless.
What other advice do I have?
I've been recommending Sophos UTM to others, and I would continue to do so.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Enhances security by providing intuitive firewall policy settings
What is our primary use case?
The primary use case for the solution is as a perimeter protection firewall, which includes functionalities such as VPN, web control, and traffic inspection. It is used in various customer environments, providing comprehensive security management and network protection.
What is most valuable?
The platform's most valuable features include the integrated multifactor authentication (OTP) for VPNs, which enhances security, and the flexible and intuitive firewall policy settings that simplify management.
What needs improvement?
Enhancing the user interface to achieve the same level of flexibility as the older UTM interface could improve the product. The current XG interface needs to be more consistent during configuration.
For how long have I used the solution?
I have been using Sophos UTM for 15 years.
What do I think about the stability of the solution?
The solution is stable. I rate it a ten for stability.
What do I think about the scalability of the solution?
The solution is highly scalable, especially with VM offerings, though it can be pricey. I rate scalability as eight or nine.
How are customer service and support?
The customer service and support for Sophos UTM have been exceptional. The developer community is also valuable, offering substantial support and insights.
Which solution did I use previously and why did I switch?
I previously used solutions like FireGuard and WatchGuard but switched to Sophos for its comprehensive features and superior user interface.
How was the initial setup?
The initial setup for basic functions is very straightforward and can be completed in less than an hour. However, advanced configurations can become challenging.
What about the implementation team?
Our in-house team manages the deployment. We seek help from third-party MSPs with expertise in complex configurations.
What's my experience with pricing, setup cost, and licensing?
The product pricing and licensing are higher, but they offer good value for the features and stability provided.
Which other solutions did I evaluate?
I evaluated other options including Fortinet FortiGate, but found Sophos to be more suited to our needs at the time due to its ease of use and robust feature set.
What other advice do I have?
The platform requires regular monitoring. Overall, I rate it a ten.
Protects endpoint equipment and offers protection against any infiltration in the network
What is our primary use case?
We use Sophos UTM for our organization's network security.
What is most valuable?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What needs improvement?
The technical support team’s response time could be improved.
For how long have I used the solution?
I have been using Sophos UTM since 2018.
What do I think about the stability of the solution?
I rate the solution ten out of ten for stability.
What do I think about the scalability of the solution?
We use the solution daily in our organization.
I rate the solution ten out of ten for scalability.
Which solution did I use previously and why did I switch?
I previously used Kaspersky. I switched to Sophos UTM because of the features that it is offering.
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup ten out of ten.
What about the implementation team?
The solution's deployment took a week for the first time because our organization is big and has over 300 endpoint equipment. It takes a few hours to do the renewals now. We deployed Sophos UTM from the Active Directory. Three people were involved when we deployed the solution for the first time.
What's my experience with pricing, setup cost, and licensing?
You cannot really say that the solution is expensive, given the protection it gives.
What other advice do I have?
Sophos UTM has improved our network's threat detection and response. It has been good so far because we don't have many attacks. We use the solution's web filtering feature for our organization's security. We use the firewall to protect our endpoint equipment and protect against any infiltration in our network. We also use the solution’s VPN feature.
Around one or two people are required for the solution’s maintenance. I would recommend the solution to other users because it has helped us. The solution's installation and deployment are seamless, and its protection is secure.
Overall, I rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Best secure way
What do you like best about the product?
Ultimate edition for security to safe from any illegal activity.
What do you dislike about the product?
Neither any of them to dislike. Login process is different but all are 👍
What problems is the product solving and how is that benefiting you?
Cyber security is important to us for data security.
Don't even know it's there
What do you like best about the product?
Very unintrusive as a user, easy to install once instructions were provided. Provides security benefits every day without needing input by me.
What do you dislike about the product?
It can sometimes be challenging to interact with manually.
What problems is the product solving and how is that benefiting you?
Security on laptop assets.
Sophos UTM
What do you like best about the product?
I like best dashboard and create a firewall rule.
What do you dislike about the product?
The log viewer is the worst specification. it is so complicated and I can't find what I'm looking for
What problems is the product solving and how is that benefiting you?
i can configure my network, firewall rule. Thanks to VPN, I can include users in the local network.
With great functionalities like content filtering and web filtering, the tool needs to improve its scalability
What is our primary use case?
My company deals with eight clients who use Sophos UTM. My company's clients mainly use Sophos UTM for protection against threats and for other purposes like content filtering, web filtering, and VPNs.
What is most valuable?
The most valuable features of the solution are application filtering and web filtering.
What needs improvement?
Sophos UTM needs to streamline the VPN configuration. It also needs to fix the concerns related to the solution's Port Address Translation (PAT) rule.
In the future, I want Sophos UTM to provide users with sandboxing features.
The scalability of the product is an area with certain shortcomings where improvements are required. Sophos should give some flexibility to users, especially when you run low on things like memory and storage.
The support team's turnaround time is an area of concern where improvements are required.
For how long have I used the solution?
I have been using Sophos UTM since 2018. My company has a partnership with Sophos UTM.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a five out of ten.
With Sophos UTM, I have noticed that you cannot upgrade the physical devices, meaning you cannot change the memory or the hardware. If you want an upgrade, then you have to go to select the next model or a bigger model offered by Sophos.
One of my company's clients uses the tool in an environment consisting of 20 people, while another client uses the tool in an environment consisting of 20,000 people.
How are customer service and support?
Whenever my company contacts the support team of Sophos, we get really good support.
I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have experience with Fortinet FortiGate, Check Point, and Cisco ASA. My company uses different products depending on the preferences of our customers.
How was the initial setup?
The product's initial setup phase was relatively easy. I rate the product's initial setup phase a six out of ten.
The solution is deployed on an on-premises model.
The solution can be deployed in three days, depending on the size of an organization. If it's a small company, you can finish the deployment process in a day, but if it's a big company with a lot of requirements, it could even take a week to do the full deployment. The product's initial deployment takes a few hours, but the customization to be carried out to suit an organization's structure takes time, and it depends on how big the company is and what customizations the customer wants in terms of modules.
What's my experience with pricing, setup cost, and licensing?
Sophos UTM is a reasonably priced product.
I rate the product's price a five on a scale of one to ten, where one is cheap, and ten is expensive.
What other advice do I have?
Sophos UTM is a good tool, especially for SMBs. Sophos UTM has a lot of features that enterprise-sized businesses ask for, but they don't really work very well. For SMBs, the product's features are very good. The setup phase of Sophos UTM can be carried out quickly. In Sophos UTM, it is easy to troubleshoot.
I rate the overall tool a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Solid Firewall/UTM Plattform
What do you like best about the product?
- Ease of use
- Easy to troubleshoot
- Great logging
- Fast and responsive
- No need for CLI/Console access
- Easy to troubleshoot
- Great logging
- Fast and responsive
- No need for CLI/Console access
What do you dislike about the product?
- Discontinued / End of life
- No more functional updates
- No more functional updates
What problems is the product solving and how is that benefiting you?
Protect businesses from internal and external threats, very fast to implement and works as a hardware appliance as well as on many hypervisors.
Sophos review
What do you like best about the product?
It did protect our systems as needed. Worked fairly well with our systems overall.
What do you dislike about the product?
Was very resource intensive and put a strain on our systems.
What problems is the product solving and how is that benefiting you?
Protected our systems from outside threats.
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