Sold by: Wonderful
Wonderful's always-on AI Agents cut contact-center costs up to 80%, deliver 24/7 voice, chat & email in non-English languages, backed by 99.9% SLA and tuned to your processes & data
Overview
Wonderful automates contact-center workloads with always-on Voice & Text AI Agents fluent in native, non-English languages. Cutting support spend by up to 80% while delivering 24/7 service.
Agents handle real conversations across phone, chat, and email, mirroring local speech patterns and meeting SOC-2 and GDPR requirements. Our proprietary voice platform easily handles pauses, interruptions, and multilingual flows in real time.
Why deploy Wonderful on AWS:
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Rapid Implementation: integrate with CRM, IVR, and data platforms, in days
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Always on: 99.9% SLA
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Natively suitable: Support for your native language
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Lower total cost: automates high-volume interactions, freeing live agents for complex cases
Wonderful gives contact-center leaders a scalable, low-cost path to higher availability and customer satisfaction - without expanding headcount or BPO contracts.
Highlights
- Up to 80% support-cost savings - AI Agents custom-trained on your data, KPIs, and workflows
- Native-language voice & chat that sounds local and handles real interruptions - no scripts
- Enterprise-grade: 99.9 % uptime SLA, SOC-2 & GDPR compliance on AWS
Details
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Features and programs
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Enterprise | Reach out for private offer | $2,500,000.00 |
Dimensions summary
This listing offers one pricing option: an Enterprise contract. You do not select from set tiers or fixed quantities online. Instead, you contact the vendor to arrange a private offer. Pricing is negotiated directly and billed as a contract. The Enterprise plan covers building, running, and governing AI agents across your business. You can deploy through multi-tenant, single-tenant, or your own cloud, matched to your infrastructure and compliance needs. Because terms are custom, the final price reflects your specific use cases, deployment model, and scale. Reach out to the vendor to get a quote for your organization.
Top-of-mind questions for buyers
The Enterprise contract is billed in units defined during your private offer. A unit maps to the scope you negotiate, such as agents, use cases, or deployment scale. Because pricing is custom, the vendor sets what each unit represents based on your specific workflows and volume. Reach out to the vendor to confirm your unit definition.
You can run multi-tenant, single-tenant, or bring-your-own-cloud, matched to your infrastructure and compliance needs. Single-tenant gives dedicated, isolated infrastructure. Bring-your-own-cloud keeps data inside your organization with your own security control. The deployment model you choose factors into the private offer, so the vendor prices it into your negotiated contract.
The contract covers building, running, and governing AI agents on the platform. It also includes on-site deployment teams who work inside your environment to get agents into production. You get agent monitoring, guardrails, roles and permissions, and support across voice, chat, email, and document channels. Confirm the exact scope in your private offer.
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Vendor refund policy
For refunds, contact us at support@wonderful.ai
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Email: support@wonderful.ai (business day response) Onboarding session offered for every new AWS customer
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Wonderful's always-on AI Agents cut contact-center costs up to 80%, deliver 24/7 voice, chat & email in non-English languages, backed by 99.9% SLA and tuned to your processes & data
Wonderful's always-on AI Agents cut contact-center costs up to 80%, deliver 24/7 voice, chat & email in non-English languages, backed by 99.9% SLA and tuned to your processes & data
Wonderful's always-on AI Agents cut contact-center costs up to 80%, deliver 24/7 voice, chat & email in non-English languages, backed by 99.9% SLA and tuned to your processes & data
Wonderful's always-on AI Agents cut contact-center costs up to 80%, deliver 24/7 voice, chat & email in non-English languages, backed by 99.9% SLA and tuned to your processes & data
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