Sold by: WonderfulÂ
Wonderful's always-on AI Agents cut contact-center costs up to 80%, deliver 24/7 voice, chat & email in non-English languages, backed by 99.9% SLA and tuned to your processes & data
Overview
Wonderful automates contact-center workloads with always-on Voice & Text AI Agents fluent in native, non-English languages. Cutting support spend by up to 80% while delivering 24/7 service.
Agents handle real conversations across phone, chat, and email, mirroring local speech patterns and meeting SOC-2 and GDPR requirements. Our proprietary voice platform easily handles pauses, interruptions, and multilingual flows in real time.
Why deploy Wonderful on AWS:
Rapid Implementation: integrate with CRM, IVR, and data platforms, in days
Always on: 99.9% SLA
Natively suitable: Support for your native language
Lower total cost: automates high-volume interactions, freeing live agents for complex cases
Wonderful gives contact-center leaders a scalable, low-cost path to higher availability and customer satisfaction - without expanding headcount or BPO contracts.
Highlights
- Up to 80% support-cost savings - AI Agents custom-trained on your data, KPIs, and workflows
- Native-language voice & chat that sounds local and handles real interruptions - no scripts
- Enterprise-grade: 99.9 % uptime SLA, SOC-2 & GDPR compliance on AWS
Details
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Enterprise | Reach out for private offer | $2,500,000.00 |
Vendor refund policy
For refunds, contact us at support@wonderful.aiÂ
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Email: support@wonderful.ai (business day response) Onboarding session offered for every new AWS customer
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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