Sold by: Wonderful
Wonderful's always-on AI Agents cut contact-center costs up to 80%, deliver 24/7 voice, chat & email in non-English languages, backed by 99.9% SLA and tuned to your processes & data
Overview
Wonderful automates contact-center workloads with always-on Voice & Text AI Agents fluent in native, non-English languages. Cutting support spend by up to 80% while delivering 24/7 service.
Agents handle real conversations across phone, chat, and email, mirroring local speech patterns and meeting SOC-2 and GDPR requirements. Our proprietary voice platform easily handles pauses, interruptions, and multilingual flows in real time.
Why deploy Wonderful on AWS:
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Rapid Implementation: integrate with CRM, IVR, and data platforms, in days
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Always on: 99.9% SLA
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Natively suitable: Support for your native language
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Lower total cost: automates high-volume interactions, freeing live agents for complex cases
Wonderful gives contact-center leaders a scalable, low-cost path to higher availability and customer satisfaction - without expanding headcount or BPO contracts.
Highlights
- Up to 80% support-cost savings - AI Agents custom-trained on your data, KPIs, and workflows
- Native-language voice & chat that sounds local and handles real interruptions - no scripts
- Enterprise-grade: 99.9 % uptime SLA, SOC-2 & GDPR compliance on AWS
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Enterprise | Reach out for private offer | $2,500,000.00 |
Dimensions summary
This listing offers one pricing dimension: Enterprise, billed as a contract through a private offer. You don't select from set tiers or usage packages. Instead, you contact the vendor to arrange custom terms and quantity. Pricing is negotiated directly rather than shown as fixed rates. The Enterprise contract covers the AI platform, on-site deployment teams, and your chosen deployment model. You can run it as multi-tenant, single-tenant, or within your own cloud, matched to your infrastructure and compliance needs. Reach out to the vendor to scope the units and terms that fit your use case.
Top-of-mind questions for buyers
The unit quantity is not fixed in the listing. You scope it directly with the vendor through a private offer. The count is matched to your use case, agents, and deployment model. Reach out to the vendor to define the units and terms that fit your requirements.
You can run the platform as multi-tenant, single-tenant, or within your own cloud. Multi-tenant uses logical isolation with autoscaling and vendor monitoring. Single-tenant gives dedicated, isolated infrastructure. Bring-your-own-cloud keeps your data inside your organization, with you controlling security, governance, and upgrade timing. An air-gapped option is also available.
The contract includes on-site deployment teams who work inside your environment. Forward-deployed engineers build agents, integrations, and workflows into your stack. Deployment strategists help scope use cases and drive value. They start with discovery, run production pilots, and hand over ownership so you can maintain the work internally.
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For refunds, contact us at support@wonderful.ai
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Email: support@wonderful.ai (business day response) Onboarding session offered for every new AWS customer
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Wonderful's always-on AI Agents cut contact-center costs up to 80%, deliver 24/7 voice, chat & email in non-English languages, backed by 99.9% SLA and tuned to your processes & data
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