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Deployed on AWS
YouWire centrally manages audio data acquired from landline phones, mobile phones, face-to-face meetings, and web conferences in the cloud. Furthermore, by linking generation AI, it is possible to improve business operations such as summarizing meeting contents and creating minutes.
Overview
Youwire can record four types of business audio: landlines, mobile phones, face-to-face meetings, and web conferences. To use it, you must select at least one of the four business audio (= editions). You can also choose from four options to make better use of the recorded data.
Below are the common features and the main features of each edition and option.
- Common functions
- User functions
- Search, play, delete
- Protect/unprotect
- Download voice/text data
- Tag registration/update
- Upload voice files
- Administrator functions
- Tag category registration
- Group registration
- Recording number registration/control
- Search user registration
- Operation authority registration
- Recipient number registration
- Common number restriction list
- Alert mail settings
- Voice recognition user dictionary registration
- Operation log
- System functions
- Voice recognition function
- Voice data deletion by period
- Voice data backup
- Voice data encryption
- Two-factor authentication
- User functions
[4 Editions]
- Landline phone (=Youwire Office)
- Call recording system that records calls from telephone terminals used in the office
- Calls can be recorded simply by installing a recording device
- Mobile phone (=Youwire Mobile)
- Record calls from mobile phones and smartphones
- Automatically record all calls
- Automatically send recorded files to server
- Register recording information (other party number, call start time, call duration)
- Face-to-face meetings (=Youwire Meeting)
- Record the contents of meetings and face-to-face conversations
- Manual recording start/end
- Automatic upload function
- Add memo (subject, etc.) function
- Web conference (=Youwire WebMeeting)
- Recording application that runs on Windows
- Manually record and automatically upload all web conferences and softphone calls
- Automatically upload to YouWire just by connecting an IC recorder to your computer
[4 options]
- Speech recognition
- Uses a speech recognition engine based on the voice data recorded in Office/Mobile/Meeting/WebMeeting
- Can centrally manage text data along with voice data
- Starts text processing of recorded data as soon as recording ends
- Can smoothly view the text-converted recordings
- Statistical analysis/visualization
- Statistical visualization of accumulated voice
- Can be used for VOC/trend analysis and response quality evaluation using conversation analysis function
- Generative AI integration
- Can be integrated with AmazonBedrock
- Can create text summaries and minutes
- Can output in response to specified prompts
- CTI
- When a call is received, the caller's phone number is displayed on the screen in a pop-up
- Can check the information of the other party registered in advance before answering the phone
- Call history function that allows you to check "outgoing", "incoming", "missed calls", etc.
Highlights
- "YouWire" supports landline telephones, mobile phones/smartphones, face-to-face meetings, and web conferences, making it unique in managing all business audio centrally. Unlike other companies focused on recording systems for specific devices, YouWire enhances operational efficiency across various communication forms. Additionally, its webhook function sends text data to other systems after conversations, facilitating seamless integration with different platforms.
- Improve business efficiency by using conversational voice in all business situations (minutes creation and automatic linking).
- Easy and low-cost linking with external systems, customizable to meet customer needs.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/month |
|---|---|
YouWire | $35,000.00 |
Dimensions summary
YouWire uses a single contract-based pricing dimension billed in YouWire units. You commit to a contract term and pay for the units you select, rather than choosing between separate tiers or instance sizes. This one option covers the platform, which records and transcribes business audio from phone, mobile, and meeting sources. Because the listing offers just one dimension, your cost scales with the number of units you contract. Private offers through the Marketplace let you adjust terms and quantity to fit your needs.
Top-of-mind questions for buyers
One unit gives access to the platform that automatically records and transcribes business audio. This covers office fixed-line calls, mobile calls, online meetings, and in-person meetings. The recordings feed into search, transcription, and AI-based summary and analysis features managed in one place.
Because the listing offers one unit-based dimension, your cost scales with the number of units you contract. Adding more phones, meeting sources, or users generally means contracting more units. The platform records mobile, fixed-line, online, and in-person audio, so broader coverage increases the units you need.
The platform records audio and converts it to text, then connects to generative AI for summaries, checks, and analysis. Public materials describe these as part of the YouWire platform rather than separately listed dimensions. For confirmation of which AI features your specific contract includes, contact the vendor.
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Similar products
YouWire is a service that allows you to record and play back any business audio. With YouWire Assessment & Implementation, you can record office calls and mobile phone calls and manage them on YouWire's AWS cloud servers.
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