Sold by: Vonage
Deployed on AWS
Your gateway to a seamless, omnichannel messaging strategy. With one powerful platform, you can effortlessly integrate SMS, MMS, RCS, email, and popular social chat apps like WhatsApp, Messenger, and Viber - connecting with your customers on the channels they prefer most. Packed with rich features and delivering instant results, it is the ultimate solution for creating engaging, cost-effective conversations.
Overview
Expanding your messaging strategy just got simpler. That is because Vonage Messages API enables businesses to connect with customers through RCS, SMS, MMS, and email. Not to mention popular social chat apps like WhatsApp and Messenger. Vonage Messages API also integrates with your existing applications, CRMs, best-in-class partner solutions, and a suite of other Vonage Communications APIs. Now your business can foster omnichannel customer conversations that meet your unique needs to help grow revenue and improve customer satisfaction.
Key benefits
- Expanded reach: Customers can conveniently reach you on the channels they use most.
- Secure, compliant, reliable messages: Safely send and receive messages privately with JSON Web Token (JWT) authentication, and obtain 99.99% uptime*.
- Easily develop and test: Self-service capabilities, including onboarding, dashboard logs, and a sandbox, allow users to test all channels at no additional cost.
- Personalized customer journeys: Seamless integration with third-party applications and CRMs powers automated data and customization.
- Cost-effective chat experience: A single API increases efficiency and consolidates resources.
- 99.99% uptime SLA with Enterprise Services plan
The Vonage advantage Enjoy features to further extend your messaging strategy:
- Global reach and support: Direct-to-carrier connections, compliant global partner ecosystem
- Enterprise-grade platform: Adaptive RoutingTM, 24/7 superior global customer care
- Integrations and analytics: AI integration, dashboard, and real-time analytics
- End-to-end support: From technical enablement to go-to-market execution
- Self-service tools: Enhanced application-building and scaling experiences
- Track record: Vonage CPaaS expertise and Ericsson network and 5G leadership
- Single provider: One source for your communications and network-powered API needs
Highlights
- Omnichannel: Reach and engage customers on their favorite channels for seamless conversations
- Enhanced brand visibility: Use RCS and WhatsApp to showcase your name and logo to increase trust and ROI
- Increase customer engagement: Expand from notifications to conversations with two-way communications
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/unit |
|---|---|
Usage of Vonage APIs | $0.01 |
Vendor refund policy
Please refer to the Vonage Terms of Use for Refund Policy.
Custom pricing options
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Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support is available through online developer documentation, FAQs, and solution briefs, available through our community Slack channel, via e-mail and other channels with our Support team, or through your account manager, accessible at awssales@vonage.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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