ContentWise UX Engine is the AI-powered customer experience and personalization software for video operators, digital media and online retailers. By orchestrating the entire digital customer experience, ContentWise UX Engine helps marketing, editorial and merchandising teams convert customers, increase their loyalty and maximize their lifetime value.
By purchasing the SaaS service offered you accept standard SLAs which can be requested at any time by contacting via email the sales team. The public offer pricing is representative of typical scenarios: we are available and we strongly suggest building a proposal that fits at best your requirements, and expected volumes. To negotiate custom EULA, contract terms, pricing, and invoicing plan please contact us to receive an AWS Marketplace Private Offer. The sales team is available at sales@contentwise.com.
Highlights
THE ALL-IN-ONE SOLUTION: an integrated system for experience automation, personalization and measurement. Personalization algorithms alone are no longer sufficient to deliver true bespoke offerings. Scalable automation and workflows, AI-driven prediction, data orchestration and analytical insights are essential to great one-to-one user experience.
FULL-PAGE OPTIMIZATION: UX Engine personalizes the entire UI, non just content. UX Engine controls not just elements inside a predefined carousel or "widget" but it also reorganizes layout elements themselves, extending personalization to the entire page. No need to build layouts manually and to use static segmentation of your user base.
USER-TAILORED GENRES: millions of dynamic, AI-generated content collections. UX Engine reorganizes content in user customized genres and automatically suggest the ones that resonate with user's taste and context, offering a dynamic, personalized alternative to traditional UI paradigms.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
UX Engine is sold as a SaaS contract with three separate options tied to the type of buyer. You choose the option that matches your organization: Tier-1 Operators, Enterprises, or Small/Medium Operators. Each option is billed per unit under a contract term. These are not stacked tiers you combine. Instead, you pick the single edition that fits your operator or enterprise profile. Pricing scales with the number of units you purchase within your chosen category.
Top-of-mind questions for buyers
How do I know which option fits my organization — Tier-1 Operator, Enterprise, or Small/Medium Operator?
Each option targets a buyer profile. Tier-1 Operators and Small/Medium Operators serve operator organizations of different scales. The Enterprise option serves enterprise buyers. You pick the single edition matching your organization type, then purchase units within that category. The dimensions are not combined.
What counts as one unit for billing under my chosen option?
A unit is the billing measure for your selected edition, purchased under a contract term. The marketplace data does not define what one unit maps to in concrete terms, such as viewers or streams. Contact the vendor to confirm how units are counted for your deployment.
What is included with UX Engine across these options?
UX Engine provides real-time personalization, page personalization, personalized imagery, editorial curation, business rules, and unified profile targeting. It connects to your infrastructure through APIs and pre-built connectors. A customer success team supports onboarding and growth. The marketplace data does not detail which features differ between the three options.
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