
Overview
WP Engine is the world's leading WordPress Technology Company trusted by more than 175K customers including brands like AMD, Thomson Reuters and Volvo. More of the top 200K Alexa-ranked sites are powered by WP Engine than any other provider. WP Engine's multi-product portfolio and award-winning support enables agencies and brands to run their WordPress sites and scale their businesses.
WP Engine's Premier solution combines the power of open source with enterprise-grade, SOC-2 compliant security, enterprise infrastructure with built-in burst capacity, and high availability. It also includes creative agility and developer flexibility solutions, along with performance analytics and a world-renowned customer success team to drive faster time to market and ongoing optimization. WP Engine is a Digital Customer Experience (DCX) competency partner with AWS. For custom pricing and terms and conditions, please contact AWS-Marketplace@wpengine.com for a private offer.
Highlights
- Advanced Security - Protect your brand with features including Managed Web Application Firewall and Advanced DDoS protection, automated machine-learning plugin management, and activity logs and dashboards.
- Uptime Protection - Stay up and running with dedicated environments designed with built-in burst capacity in a multi-zone configuration with three-tier architecture multi-tier, multi-zone architecture ensuring resilience and failover protection of business-critical sites.
- Customer Success - Protect your business with award-winning 24-7 support, WordPress updates, personalized onboarding, a dedicated customer success team for executive business reviews, and recommendations for troubleshooting issues at code level with application performance monitoring.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Buyer guide

Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
WP Engine Premier | All orders are custom, please contact AWS-Marketplace@wpengine.com | $66,240.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
|---|---|
Fixed usage fee included with WP Engine Premier | $0.01 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
A free resource to explore WP Engine or to find something specific, visit http://www.wpengine.com/support-contact . This page is a centralized place where you can find answers to frequently asked questions, a knowledge base, and technical documentation.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Standard contract
Customer reviews
Reliable Hosting with Excellent Support
One click local deployments have streamlined client migrations and improved update workflows
What is our primary use case?
My main use case for WP Engine WordPress Digital Experience Platform is getting clients out of it.
What is most valuable?
WP Engine WordPress Digital Experience Platform is good overall, except it is somewhat pricey when you add many features to the basic subscription.
The best feature for me was the easy push from Local. I often use Local for local WordPress development, and the ability to push it to the live site on WP Engine with one click is useful, especially when I do not have another pipeline in place. I appreciate the Smart Plugin Manager and the updates with Visual Regression. I did not use WP Engine for an extended period; I only used it for a few months when my clients were migrating out of it. During that short period, those features worked well and saved me some time testing after plugin upgrades.
WP Engine WordPress Digital Experience Platform has not positively impacted my organization much during that short time.
What needs improvement?
WP Engine WordPress Digital Experience Platform can be improved by considering that for my clients in Poland, when they add many features, the basic pricing is competitive. However, when adding some add-ons, everything becomes paid, such as automatic updates at plus $8 and NitroPack at plus $20, which makes it somewhat pricey for Polish standards.
For how long have I used the solution?
I have been using WP Engine WordPress Digital Experience Platform for three months.
What do I think about the stability of the solution?
WP Engine WordPress Digital Experience Platform is stable in my experience.
How was the initial setup?
I did not set it up; I was only part of migrating out from it.
What was our ROI?
I am a developer, not a business owner, so I have not seen a return on investment from WP Engine WordPress Digital Experience Platform.
What's my experience with pricing, setup cost, and licensing?
My advice to others looking into using WP Engine WordPress Digital Experience Platform is to check the pricing for every add-on.
Which other solutions did I evaluate?
Before using WP Engine WordPress Digital Experience Platform, my clients evaluated other options for sure, including Acquia DXP.
What other advice do I have?
My clients wanted to resign from WP Engine WordPress Digital Experience Platform due to the drama with Matt Mullenweg and Automattic and the stopping of automatic updates via the WordPress repository.
Regarding WP Engine WordPress Digital Experience Platform's AI capabilities, it appears very solid compared to other businesses in terms of governance and security.
Smooth Onboarding and 24/7 Responsive Support
Best-in-Class Support with Fast Access to Real People
Hosting has streamlined client projects and support now drives faster website delivery
What is our primary use case?
My main use case for WP Engine WordPress Digital Experience Platform is when I have clients who need hosting for a website that I have just built. I would recommend them to go to WP Engine, and another good benefit is their support is very good, and it is very easy to set up staging websites, and they have minimal downtime.
Another good use case for WP Engine WordPress Digital Experience Platform is really to do with its backups and how it takes daily backups and also hourly backups because that has been more useful than I can imagine.
What is most valuable?
Its best feature is probably how quick it is to spin up new environments. Their support is also very good as well. Sometimes there is a bit of a queue to get hold of someone, but when you do, their support has always been great.
WP Engine WordPress Digital Experience Platform has probably been one of the best hosts that we have used. However, it is slightly more expensive, but that cost outweighs itself because the support and overall use of setting things up within the platform is much easier than others.
WP Engine WordPress Digital Experience Platform has saved us time because it is quicker to do things, but then that also means that we can add more clients to it. This has benefited both us in the sense of time and also cost. It has also benefited WP Engine to get more referrals.
What needs improvement?
Sometimes the support time or to get hold of someone is a very long time. Sometimes you can wait up to 30 or 40 minutes for someone, and you sometimes have to re-explain yourself quite a lot. Perhaps something on the front where they are able to get a quick summary of what has already been going on before spending more time asking things that I have already answered with the person before.
WP Engine WordPress Digital Experience Platform is probably one of the best that I have seen so far, but there are areas where it could improve.
For how long have I used the solution?
I have been using WP Engine WordPress Digital Experience Platform for about four years, and I have used it in pretty much every agency that I have worked at, and I am even using it in my freelance jobs that I am doing on the side when I am not working in agencies.
What do I think about the stability of the solution?
WP Engine WordPress Digital Experience Platform is stable.
What do I think about the scalability of the solution?
WP Engine WordPress Digital Experience Platform is very scalable, and it is very easy to use from a scalable aspect.
How are customer service and support?
Customer support for WP Engine WordPress Digital Experience Platform is probably some of the best that I have seen.
In regards to WP Engine WordPress Digital Experience Platform's staging environments, it takes about five minutes to spin it up, which is very quick. In regards to the support team, there was a time when we had a client who was having issues with the caching, and it basically was not saving data to a very specific form in the correct way. The support team literally went above and beyond to try and solve this.
Which solution did I use previously and why did I switch?
Before we were using SiteGround for hosting, but the reason why we switched is because SiteGround had a lot of downtime.
What's my experience with pricing, setup cost, and licensing?
WP Engine WordPress Digital Experience Platform's setup cost and licensing is very easy, but the pricing cost is sometimes more expensive than other hosting platforms. However, the cost of what you get in regard to the support, the speed, and the time saved sort of outweigh the cost.
Which other solutions did I evaluate?
We did evaluate other options before choosing WP Engine WordPress Digital Experience Platform, and we evaluated options such as SiteGround. We also evaluated Cloudways as well, which is probably on the same level as WP Engine.
What other advice do I have?
WP Engine WordPress Digital Experience Platform's governance and security is very good, and they are always seemingly on top of the security and keeping that at the forefront, which is very good.
It is good because WP Engine WordPress Digital Experience Platform gives quick snapshots, but AI is in a position where you need to check what it gives you as the output. You cannot solely rely on it.
For instance, we started out with our WP Engine WordPress Digital Experience Platform account as one user, and now we have 12 users on it because so many have moved to us.
I would definitely recommend getting a demo booked in with a salesperson for WP Engine WordPress Digital Experience Platform, and they can walk you through the features and the different aspects that you will need. Depending on the size of the company that you are moving to WP Engine, you can have an account manager, and they can really help with some of the more complex issues and getting those resolved a little quicker than if you were to go with a bigger hosting provider. I rate my overall experience with WP Engine WordPress Digital Experience Platform an 8 out of 10.