
Overview
WP Engine is the world's leading WordPress Technology Company trusted by more than 175K customers including brands like AMD, Thomson Reuters and Volvo. More of the top 200K Alexa-ranked sites are powered by WP Engine than any other provider. WP Engine's multi-product portfolio and award-winning support enables agencies and brands to run their WordPress sites and scale their businesses.
WP Engine's Premier solution combines the power of open source with enterprise-grade, SOC-2 compliant security, enterprise infrastructure with built-in burst capacity, and high availability. It also includes creative agility and developer flexibility solutions, along with performance analytics and a world-renowned customer success team to drive faster time to market and ongoing optimization. WP Engine is a Digital Customer Experience (DCX) competency partner with AWS. For custom pricing and terms and conditions, please contact AWS-Marketplace@wpengine.com for a private offer.
Highlights
- Advanced Security - Protect your brand with features including Managed Web Application Firewall and Advanced DDoS protection, automated machine-learning plugin management, and activity logs and dashboards.
- Uptime Protection - Stay up and running with dedicated environments designed with built-in burst capacity in a multi-zone configuration with three-tier architecture multi-tier, multi-zone architecture ensuring resilience and failover protection of business-critical sites.
- Customer Success - Protect your business with award-winning 24-7 support, WordPress updates, personalized onboarding, a dedicated customer success team for executive business reviews, and recommendations for troubleshooting issues at code level with application performance monitoring.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Buyer guide

Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
WP Engine Premier | All orders are custom, please contact AWS-Marketplace@wpengine.com | $66,240.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
|---|---|
Fixed usage fee included with WP Engine Premier | $0.01 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
Vendor support
A free resource to explore WP Engine or to find something specific, visit http://www.wpengine.com/support-contact . This page is a centralized place where you can find answers to frequently asked questions, a knowledge base, and technical documentation.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Standard contract
Customer reviews
Platform has boosted site security, accelerated content updates, and improved mobile performance
What is our primary use case?
My main use case for WP Engine WordPress Digital Experience Platform is that we wanted a security suite that would allow us to manage plugins and WordPress core easily and having also a headless WordPress deployment, so we can decouple the WordPress deployments from the frameworks of JavaScript and other platforms as well.
A quick specific example of how I use WP Engine WordPress Digital Experience Platform for this is that the WordPress ecosystem was included as an acquisition back to developer tool, and we have used advanced custom fields and offline development software. What was important is that the multi-environment workflow used only one-click staging and development environmental creation specifications implemented in a seamless integration.
Day-to-day, it was very important for us to have threat detection features and the daily backups of our websites because we had different projects that were integrated in WP Engine WordPress Digital Experience Platform, and also we wanted a service that cached the web pages so we would be able to do even faster changes and adaptations of the websites by bringing different features. With this solution, it was a great choice for us.
What is most valuable?
In my opinion, the best features WP Engine WordPress Digital Experience Platform offers include the threat detection and the automated daily backups, which were some of the features that we liked, the block list management, and the WordPress core and plugin updates that were done through the smart plugin manager. The DDoS protection was also very useful, and the integrated caching layer capabilities of serving cached web pages under 100 milliseconds while handling massive concurrent traffic spikes without server crashes was something that was very helpful for us.
The feature I find myself relying on the most is the headless WordPress through Atlas, which was a great feature for us, as well as the security suite and multi-environmental workflow, the advanced developer ecosystems. All of these features helped not only the web developers but also us in digital marketing in updating our websites, creating content faster, and optimizing the applications so they would load on mobile devices to users in an instant.
WP Engine WordPress Digital Experience Platform has positively impacted my organization with results regarding page speed optimizations where the average server response time was reduced from 360 milliseconds to 370 milliseconds globally, resulting in a dramatic improvement in the largest contentful paint and Web Core Vitals leading to SEO performance gains. Also, we had an almost 100% uptime with a 0% error rate during high traffic peaks, and we saw a reduction of 30 to 40% in site maintenance and development troubleshooting overall.
What needs improvement?
At this point, WP Engine WordPress Digital Experience Platform has helped us tremendously, but there are a few tweaks that might be improved in the sense of dashboard optimizations and maybe the way the documentation is provided to the developers may be done through various platforms. Overall, I do not have any aspects that I think WP Engine WordPress Digital Experience Platform could improve to any significant extent.
For how long have I used the solution?
I have been using WP Engine WordPress Digital Experience Platform for five years now.
What do I think about the stability of the solution?
WP Engine WordPress Digital Experience Platform is very stable. We had almost 100% uptime with a 0% error rate during high traffic peaks.
What do I think about the scalability of the solution?
We are not planning to scale WP Engine WordPress Digital Experience Platform to other countries, but at this point, we are a pilot for the group.
How are customer service and support?
The customer support is flawless. They helped us tremendously when we needed their support.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that the implementation was very smooth, with a low to moderate complexity, very accessible for WordPress developers and agency teams we worked with. The subscription was easy to understand, and the pricing was very affordable for our company.
What was our ROI?
We have seen a return on investment, with an improvement in ROI of our organic leads by 5% in the last quarter, and there were also a few tens of hours reduced in terms of development during the last quarter as well.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the implementation was very smooth, with a low to moderate complexity, very accessible for WordPress developers and agency teams we worked with. The subscription was easy to understand, and the pricing was very affordable for our company.
Which other solutions did I evaluate?
We evaluated other options before choosing WP Engine WordPress Digital Experience Platform, including Pantheon and Cloudways.
What other advice do I have?
My advice to others looking into using WP Engine WordPress Digital Experience Platform is to evaluate other solutions as well and look first at their business objectives, their use cases, and compare them across different platforms to make a wise business decision. I would rate this product a 9 overall.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Reliable Hosting with Excellent Support
One click local deployments have streamlined client migrations and improved update workflows
What is our primary use case?
My main use case for WP Engine WordPress Digital Experience Platform is getting clients out of it.
What is most valuable?
WP Engine WordPress Digital Experience Platform is good overall, except it is somewhat pricey when you add many features to the basic subscription.
The best feature for me was the easy push from Local. I often use Local for local WordPress development, and the ability to push it to the live site on WP Engine with one click is useful, especially when I do not have another pipeline in place. I appreciate the Smart Plugin Manager and the updates with Visual Regression. I did not use WP Engine for an extended period; I only used it for a few months when my clients were migrating out of it. During that short period, those features worked well and saved me some time testing after plugin upgrades.
WP Engine WordPress Digital Experience Platform has not positively impacted my organization much during that short time.
What needs improvement?
WP Engine WordPress Digital Experience Platform can be improved by considering that for my clients in Poland, when they add many features, the basic pricing is competitive. However, when adding some add-ons, everything becomes paid, such as automatic updates at plus $8 and NitroPack at plus $20, which makes it somewhat pricey for Polish standards.
For how long have I used the solution?
I have been using WP Engine WordPress Digital Experience Platform for three months.
What do I think about the stability of the solution?
WP Engine WordPress Digital Experience Platform is stable in my experience.
How was the initial setup?
I did not set it up; I was only part of migrating out from it.
What was our ROI?
I am a developer, not a business owner, so I have not seen a return on investment from WP Engine WordPress Digital Experience Platform.
What's my experience with pricing, setup cost, and licensing?
My advice to others looking into using WP Engine WordPress Digital Experience Platform is to check the pricing for every add-on.
Which other solutions did I evaluate?
Before using WP Engine WordPress Digital Experience Platform, my clients evaluated other options for sure, including Acquia DXP.
What other advice do I have?
My clients wanted to resign from WP Engine WordPress Digital Experience Platform due to the drama with Matt Mullenweg and Automattic and the stopping of automatic updates via the WordPress repository.
Regarding WP Engine WordPress Digital Experience Platform's AI capabilities, it appears very solid compared to other businesses in terms of governance and security.