Overview
Today's HR leaders aren't just buying software; they are investing in strategic partnerships. In a world driven by data, they demand HR tech that delivers actionable insights, delivered in the flow of work, optimizing the accessibility of that data while not compromising security. Streamlined processes are no longer a luxury, but a necessity for maximizing efficiency and freeing HR to focus on strategic initiatives. Ease of use is paramount-clunky systems lead to low adoption and wasted potential.
Key benefits of the Workday HCM Suite include:
- Improved Efficiency and Productivity: Reduced administrative time, increased employee productivity (e.g., sales targets, project completion, customer satisfaction), and faster time-to-hire.
- Enhanced User Experience: Improved employee satisfaction, increased adoption rates, and reduced support requests.
- Accelerated Innovation and Customization: Faster new feature implementation, increased custom solution use, and improved alignment with business needs.
- Cost Savings: Reduced IT costs (streamlined management, reduced maintenance, improved integration), lowered administrative costs, and decreased training costs.
- Improved Compliance: Better tracking of adherence to regulations and policies.
- Enhanced Data Security: Improved monitoring for breaches and data loss.
- Increased Employee Engagement: Measurable engagement levels via surveys and feedback.
- Increased Agility and Adaptability: Easier integration of new technologies and adaptation to changing needs.
Workday HCM Suite is the AI platform that elevates HR. Transform HR into a strategic powerhouse by unlocking total workforce insights on a dynamic AI-powered platform designed for extensibility, personalized experiences and operational efficiency, with a winning team by your side.
Highlights
- Clean, complete and accessible workforce data facilitates more personalized employee experiences that engage and delight employees. Relevant timely guidance grounded in data positions HR as a strategic partner to the business.
- A comprehensive, configurable workforce management suite, drives efficiency and improved user experience through a consistent and convenient experience with access to cutting edge technology and the ability to build custom solutions directly in product.
- Execute with confidence that your data is secure and business is compliant, that AI is being implemented responsibly and that your business is running on reliable, innovative technology.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Buyer guide

Financing for AWS Marketplace purchases
Pricing
Custom pricing options
How can we make this page better?
Legal
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
For support please reach out to
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Customer reviews
Automation has transformed hire to retire processes and delivers powerful HR analytics
What is our primary use case?
Workday Human Capital Management 's key use case is the hire to retire business process. The business processes we have in Workday include hiring an employee, transfers, promotions, and termination processes. Pretty much everything that an organization does for human resources is automated.
What is most valuable?
The most valuable function in Workday Human Capital Management is that it is easy to implement and automates business processes, which is very important. It has dashboards and reports that are very helpful from an HR perspective, so everything you are doing and whatever is happening in the organization, all the data and graphs are just a few clicks away.
Workday Human Capital Management provides a report writer and some pretty advanced analytics such as discovery boards and dashboards. For external data, it has Prism Analytics , so for analytics purposes, Workday is quite powerful. It can provide you data, and you can easily import, export, or create a model through that data in any other external BI tools or reporting tools as well. Workday itself has nice inbuilt tools that can be integrated with external tools such as Tableau or Qlik Sense .
Regarding employee engagement, Workday Human Capital Management helps my company work with employees to make engagement simpler because when you implement Workday, you have a social media kind of front-end. You log in and search to find everything on your screen without complex coding. Users can see another employee's organizational information, such as who is working where, and they can interact with them through their emails or whatever they make public within the organization. This is one form of engagement. If your company has implemented payroll with Workday, all you need to do is log in, and everything related to pay is available in the system, which makes it very interactive. Employees are familiar with Workday in my organization. VPs, directors, or HR heads can access separate dashboards to see real-time data on what is happening, such as how many people have a notice period, how many are getting hired, attrition rates, and new hiring. The unique selling point of Workday is its easy-to-use user interface, which is quite difficult in other ERP systems such as SAP or Oracle Fusion.
Workday Human Capital Management has inbuilt functionality to cooperate with compliance. For Germany, it is GDPR, and for the US, it has reports and forms such as NYS CEO's. Compliance is a common practice in every ERP software; it is available in all ERP systems to incorporate compliance country by country. It is also a key feature, and Workday is fully compliant based on the country in which it is implemented.
What needs improvement?
In Workday Human Capital Management, I feel that the security part needs to be improved. Workday gives complete control to the implementers regarding security and who is going to see what data. There are sometimes loopholes that are not identified unless fully tested. If Workday had a security alert system, even a small alert would help the security architect secure all information better, especially sensitive data such as payroll.
Additionally, customization is another area of improvement, as Workday provides a default blue and yellow theme, which may not align with a company's branding. If Workday provided the option to customize themes based on a company's preferences, it would enhance the user experience.
For how long have I used the solution?
I have been working with Workday Human Capital Management for almost twelve years.
What do I think about the stability of the solution?
I rate the stability of Workday Human Capital Management an eight out of ten.
What do I think about the scalability of the solution?
Workday Human Capital Management is very much scalable; all you need is a browser to work or access your data, even for implementation purposes. You can access Workday from anywhere, even on an older laptop as long as it has browsing capability.
How are customer service and support?
I rate Workday's technical support quite good, about a nine out of ten. Workday has partners all around the globe, but you need to raise a ticket and wait a couple of hours for acknowledgment. However, you typically get a response the same day.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process for Workday is pretty much simple. Workday gives you a default setup, and while you do need to set up some organizational structures, that is important for any ERP system. Workday provides a template, and once you fill in the organizational structure and upload it, it automatically creates and sets up the organizational structure, making the process quite simple.
Which other solutions did I evaluate?
The main competitors of Workday Human Capital Management are SAP and Oracle Fusion, with PeopleSoft also being a notable contender in the market.
For the ERP system, I choose Workday Human Capital Management. If we talk about alternatives, PeopleSoft is a good option.
What other advice do I have?
I am using only Workday Human Capital Management, not anything else.
I am not able to answer what metrics we use to measure the impact of Workday Human Capital Management because that is a task for higher management, such as directors or CEOs. For us, Workday is user-friendly, and we use it frequently, but whether it is good for the company is not our call. If you provide me a Ferrari, that is fine, but if my CEO wants to give me a Lamborghini, I would say that is good too; however, that decision is not mine.
I rate Workday's pricing around a six or seven because it is not very cheap. Pricing is based on employee count, so the more employees, the more costly it becomes due to cloud space and other factors. However, the module-wise pricing system makes it somewhat affordable since you do not have to purchase everything for each employee.
I definitely recommend Workday Human Capital Management to other users. I give Workday Human Capital Management a final rating of eight out of ten, with two points deducted for security concerns and lack of customization.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Unified workforce data has transformed HR decisions and now streamlines our daily operations
What is our primary use case?
Our main use case for Workday is unified human capital management, which means HCM. We use it as our single source of truth for the entire employee lifecycle from recruitment and onboarding to payroll, performance tracking and success planning.
We use Workday Business Process to automate high volume tasks. For example, when a manager initiates a job change in the system, Workday automatically routes the request for the compensation approval, updates the organization chart, and triggers a notification to IT for new equipment provisioning, all without manual emails.
What is most valuable?
Workday offers great features in that it functions as a Google for HR. You can type hire employee or a worker's name, and it takes you exactly where you need to go. These kinds of things are great features of Workday, and I would say that is the best thing I feel.
Whenever we need to search for an employee, even if we don't know them exactly, we can find out who they report to, their designation, and everything we need with this search functionality. This feature gives so much help to our day-to-day work and is a very helpful utility. If we don't know a person but need to get more information, these are the publicly available details we can simply search for without much effort, and that is great.
Workday has significantly improved our data integrity by moving away from disconnected spreadsheets and legacy systems. We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
What needs improvement?
Workday could improve its custom reporting for beginners. While it is very powerful, creating complex reports has a steep learning curve and often requires specified training.
The only reason it is not a 10 is that the initial implementation is a massive project that requires a lot of data cleanup and preparation tasks, but once you are live, the benefits are undeniable.
For how long have I used the solution?
I have been using Workday for about four years to manage our global workforce data and streamline our financial reporting process.
What other advice do I have?
The search bar is actually one of its best hidden features. You can type the hire employee or the name of the person you need to search for, and it takes you exactly where you need to go, saving a lot of time. I did not mention it as an improvement, but many things can be introduced with this feature, so I felt it was worth mentioning.
Since adopting Workday, we have reduced HR administrative processing time by 45%. We also saw a significant drop in payroll errors due to the direct integration between time tracking and the payroll engine.
For users looking into using Workday, I advise them to focus heavily on the foundational data model during the planning phase. If you get your cost center and organization level right at the start, the reporting you get out of the system later will be much more valuable.
I would rate this product a 9 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Reports have become easier to access and compensation records are now handled more efficiently
What is our primary use case?
My usual use cases for Workday Human Capital Management are that I am part of the total rewards team. My work cases involve viewing different employees' salary splits, compensation changes, when compensation changes happened, and what events triggered those compensation changes. I have to download reports from the repository containing salary details of all employees, including different components. Additionally, I record future bonus amounts and deferred cash bonuses for employees. These tasks are easily captured and recorded in the system.
What is most valuable?
The reports I can download with compensation details come in a very organized manner. I can record any future payments through the software, such as deferred cash bonuses that need to be paid one year later. These features are saved easily and my team can complete tasks in a hassle-free manner.
Workday Human Capital Management has reduced administrative burdens and smoothed the process. I would rate it nine out of 10. You can easily record future payments or compensation changes that need to be made effective. The information about employee codes, variable compensation plans, and which variable compensation the employee receives gets captured in a very intuitive manner.
What needs improvement?
I have not directly encountered issues in Workday Human Capital Management, but my manager mentioned that the compensation module is not dynamic enough or flexible enough to accommodate the complexities in our salary structure. The compensation module could be improved for annual increments, promotional increments, and variable payouts. We find it better to handle these tasks through Excel rather than automate them through the Workday module.
For how long have I used the solution?
I have been working with Workday Human Capital Management for seven to eight months.
What do I think about the stability of the solution?
The stability and reliability of Workday Human Capital Management is good. I have never seen a breakdown of the software or any late response. It has performed consistently.
What do I think about the scalability of the solution?
Workday Human Capital Management has been scalable. We have moved from 800 to 1,600 headcount, and I have found it to be very scalable.
How are customer service and support?
I have not communicated with the technical support of Workday for this product, but that area can be improved. We were trying to roll out the performance management process in Workday and were unable to customize it as per requirement. The person who manages the technical aspects was unable to customize the performance management system to our PMS requirements. Making tech support more accessible could help with customization needs.
Which solution did I use previously and why did I switch?
I have been part of this organization for a relatively short time, so I am not aware of which software was used previously. Before this role, I have not worked extensively with any HCM tool.
What was our ROI?
I find this tool to be very effective, but I have not calculated the return on investment for the tool.
What other advice do I have?
The software is from CaptivateIQ, not Adobe. I have not used the global compliance feature or advanced analytics. From an end-user perspective, I found the talent management tools effective, rating them nine out of 10. Workday Human Capital Management is considered a relatively costly module in the market. I am not sure about the cloud provider, and we do not have documentation, guides, or manuals. I have rated Workday Human Capital Management nine out of 10 overall.
Has improved HR process efficiency through intuitive workflows and responsive support
What is our primary use case?
I use Workday for HR, specifically in human resources. We are using Workday starting from the recruitment module, time tracking, leaves, time-offs, and performance management. We also use it for probation evaluations. I create different processes with specific workflows, which helps me tremendously. The interface of Workday is superior. It is easy and clear. Everything is organized effectively. I enjoy using Workday extensively. This might be because it is my first system to work on.
I have not used the financial management component of Workday. I used only HR, starting from recruitment till resignations. Everything regarding the workflow, onboarding, and anything in between, such as leaves, I worked on it in the HR department.
What is most valuable?
I create different processes with specific workflows, which helps me tremendously. The interface of Workday is superior. It is easy and clear. Everything is organized effectively. I enjoy using Workday extensively. This might be because it is my first system to work on.
The system is easy to use.
What needs improvement?
There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies.
In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually.
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.
For how long have I used the solution?
I have been using Workday for two years.
How are customer service and support?
The support team from Workday is perfect. That is why I feel the difference. If my first experience with a support team was scheduling meetings for two or three days after, I would feel it was normal practice. However, with Workday, I can pick up the phone, call them on Teams, and they answer immediately. I do not need to schedule with them a week in advance.
Once I send an email, there is a support team of five or six people; anyone replies and can join a call or meeting immediately. Regarding different time zones, they were in Chicago while I was in Egypt, creating an eight-hour difference. I pick my time accordingly. I cannot call them at 3:00 AM their time, but when I call them around 9:00 or 10:00 AM, they answer. They never leave me on hold or waiting for weeks.
What other advice do I have?
I was a customer of Workday. We also had a third-party partner, Two Block.
I do not know about their pricing, but Workday is expensive. For small companies, it is costly. The constraint is that you cannot use Workday in Egypt unless you have a site in the Americas or Europe. For my ex-employer, it was easy because they were based in Chicago, with another headquarters in Malta. With my current employer, we are an Egyptian public company based in Egypt; we cannot purchase Workday because it requires us to have a branch or headquarters in the Americas or Europe.
I would recommend it to other people, specifically if they meet the criteria of Workday. Workday is perfect.
On a scale of one to ten, I rate Workday 8.5 out of 10.
User-friendly platform simplifies recruitment processes
What is our primary use case?
I am into consulting where I suggest products for my clients.
I can tell you about my research on Workday . Upon my initial research, I found that Workday is something we might want to proceed with. I will be submitting my analytics to them and will see how it goes from there. They might want to connect with you based on my report.
I am knowledgeable about the Workday tool as I am there to get an overview of it.
I will be using Workday as a research analyst. The client is an organization of around 1500 people, operating in growing organizations within the retail sector.
What is most valuable?
What I appreciate best about Workday is the recruiting component. Recruiting has been a challenge for them according to what they told us. From the recruiting point of view, they are looking for solutions. They have a pool of candidates that in the past they might have neglected or did not have the requirement for that kind of talent. Now they are doing mass recruitment, and I think they will need those talent pools.
The tool is easy to use based on the videos I have seen. One of my friends works in Accenture, and they have been using their services. Accenture is a consulting firm and Workday is a partner of Accenture.
Comparing Workday to other products, I am taking a positive note about Workday and it is the first priority that I suggested compared to Oracle or other products.
What needs improvement?
Based on my experience and the requirement, I would give it an eight.
The ease of use is notable because seeing all the videos and demos, the user interface is quite simple to use. What I find most challenging is there are so many publications out there, and sometimes it becomes complicated with all those integrations and partnerships. There is so much information floating around Workday that it becomes overwhelming to digest all of it. However, going by the demo, I think it is quite simple to use.
How was the initial setup?
I know a little bit about the initial setup, though not in great detail. I heard the integration and initial setup is not that heavy. Since the client is a mid-size organization with simple requirements, I think it would be easy to integrate. Though I do not know about the complex aspects, from what I can see, my client could definitely understand what they have to offer.
Which other solutions did I evaluate?
I suggest products for my clients and am familiar with Workday to get an overview of it. Oracle is the core extreme, and I know a bit about their products. Workday planning aligns with the client's requirements, and I will be sharing those key perspectives.
Workday will be part of my recommendation, and I will be communicating and sharing their numbers.
What other advice do I have?
I am not currently using this product but I am exploring it for potential future use.
I do not know anything about the pricing as that is not part of my job. I am just there to make recommendations.
I would recommend this product to other people.
Regarding advice, I can only recommend things and share numbers based on my recommendation. Based on their internal study, if they are interested, they would contact you directly.
I have rated this solution 8 out of 10.