Integrated Scheduling Center

Our intelligent scheduling system provides a comprehensive solution for efficiently managing medical appointments, leveraging multiple channels such as a web portal, WhatsApp, and internal platforms. Powered by artificial intelligence, the system streamlines the scheduling process, enabling patients to book appointments quickly and easily. Additionally, the platform supports high-quality teleconsultations, offering real-time access to medical care from anywhere in the world while ensuring seamless and effective interaction between patients and healthcare providers. The Integrated Scheduling Center: Complete Patient Self-Management & Confirmation System is designed to revolutionize healthcare scheduling by combining all self-management tools with robust confirmation capabilities. Patients can seamlessly book, confirm, and manage appointments through multiple channels, while healthcare providers benefit from enhanced operational efficiency. Included services include an internal scheduling interface, self-management tools for patients such as a web portal for patient self-booking and a WhatsApp chatbot for easy communication, and comprehensive confirmation channels including appointment confirmations via WhatsApp (1 message per patient), confirmation calls with up to three attempts, and real-time recovery of canceled or rescheduled slots. Management and reporting features include unmet demand management with waitlist integration, an authorization module for streamlined approvals, bulk email actions for schedule adjustments or professional migrations, and predefined statistical dashboards for data-driven decisions. System integration and customization features interoperability with one healthcare information system (HIS, ERP, etc.), unlimited users with customizable roles and designs, and support and updates such as automated updates and permanent access to training tutorials as well as email and live chat support. This solution ensures high appointment attendance rates, optimized resource utilization, and an improved patient experience, helping healthcare institutions achieve operational excellence.