Sold by: COCO TECHNOLOGY
Deployed on AWS
A comprehensive scheduling solution integrating self-management tools and all confirmation channels to simplify patient access and optimize healthcare workflows.
Overview
Our intelligent scheduling system provides a comprehensive solution for efficiently managing medical appointments, leveraging multiple channels such as a web portal, WhatsApp, and internal platforms. Powered by artificial intelligence, the system streamlines the scheduling process, enabling patients to book appointments quickly and easily. Additionally, the platform supports high-quality teleconsultations, offering real-time access to medical care from anywhere in the world while ensuring seamless and effective interaction between patients and healthcare providers. The Integrated Scheduling Center: Complete Patient Self-Management & Confirmation System is designed to revolutionize healthcare scheduling by combining all self-management tools with robust confirmation capabilities. Patients can seamlessly book, confirm, and manage appointments through multiple channels, while healthcare providers benefit from enhanced operational efficiency. Included services include an internal scheduling interface, self-management tools for patients such as a web portal for patient self-booking and a WhatsApp chatbot for easy communication, and comprehensive confirmation channels including appointment confirmations via WhatsApp (1 message per patient), confirmation calls with up to three attempts, and real-time recovery of canceled or rescheduled slots. Management and reporting features include unmet demand management with waitlist integration, an authorization module for streamlined approvals, bulk email actions for schedule adjustments or professional migrations, and predefined statistical dashboards for data-driven decisions. System integration and customization features interoperability with one healthcare information system (HIS, ERP, etc.), unlimited users with customizable roles and designs, and support and updates such as automated updates and permanent access to training tutorials as well as email and live chat support. This solution ensures high appointment attendance rates, optimized resource utilization, and an improved patient experience, helping healthcare institutions achieve operational excellence.
Highlights
- Enable patient self-booking via WhatsApp, web portals, and internal systems.
- Confirm appointments through WhatsApp, calls, and automated systems.
- Streamlined integration with medical information systems for real-time updates.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Complete Patient Self-Management and Confirmation System (up to 1000 requests) | A fully integrated scheduling solution designed to streamline patient appointment management while optimizing healthcare workflows. This system enables seamless self-scheduling via a web portal and WhatsApp chatbot, with automated confirmation through WhatsApp (one message) and up to three call attempts. It also includes real-time slot recovery, unmet demand management, an authorization module, bulk email actions, statistical dashboards, and interoperability with one healthcare system (HIS, ERP, etc.). Unlimited users, role-based customization, and ongoing updates ensure a scalable, high-performance solution for efficient patient flow and operational excellence. | $16,421.00 |
Complete Patient Self-Management and Confirmation System (up to 2000 requests) | A fully integrated scheduling solution designed to streamline patient appointment management while optimizing healthcare workflows. This system enables seamless self-scheduling via a web portal and WhatsApp chatbot, with automated confirmation through WhatsApp (one message) and up to three call attempts. It also includes real-time slot recovery, unmet demand management, an authorization module, bulk email actions, statistical dashboards, and interoperability with one healthcare system (HIS, ERP, etc.). Unlimited users, role-based customization, and ongoing updates ensure a scalable, high-performance solution for efficient patient flow and operational excellence. | $25,214.00 |
Complete Patient Self-Management and Confirmation System (up to 3000 requests) | A fully integrated scheduling solution designed to streamline patient appointment management while optimizing healthcare workflows. This system enables seamless self-scheduling via a web portal and WhatsApp chatbot, with automated confirmation through WhatsApp (one message) and up to three call attempts. It also includes real-time slot recovery, unmet demand management, an authorization module, bulk email actions, statistical dashboards, and interoperability with one healthcare system (HIS, ERP, etc.). Unlimited users, role-based customization, and ongoing updates ensure a scalable, high-performance solution for efficient patient flow and operational excellence. | $33,541.00 |
Complete Patient Self-Management and Confirmation System (up to 4000 requests) | A fully integrated scheduling solution designed to streamline patient appointment management while optimizing healthcare workflows. This system enables seamless self-scheduling via a web portal and WhatsApp chatbot, with automated confirmation through WhatsApp (one message) and up to three call attempts. It also includes real-time slot recovery, unmet demand management, an authorization module, bulk email actions, statistical dashboards, and interoperability with one healthcare system (HIS, ERP, etc.). Unlimited users, role-based customization, and ongoing updates ensure a scalable, high-performance solution for efficient patient flow and operational excellence. | $41,500.00 |
Complete Patient Self-Management and Confirmation System (up to 5000 requests) | A fully integrated scheduling solution designed to streamline patient appointment management while optimizing healthcare workflows. This system enables seamless self-scheduling via a web portal and WhatsApp chatbot, with automated confirmation through WhatsApp (one message) and up to three call attempts. It also includes real-time slot recovery, unmet demand management, an authorization module, bulk email actions, statistical dashboards, and interoperability with one healthcare system (HIS, ERP, etc.). Unlimited users, role-based customization, and ongoing updates ensure a scalable, high-performance solution for efficient patient flow and operational excellence. | $49,166.00 |
Dimensions summary
You buy this scheduling system as a contract priced by request volume. The five options step up by capacity: up to 1000, 2000, 3000, 4000, and 5000 requests. Each tier includes the same features — web and chatbot self-scheduling, automated confirmation, slot recovery, unmet demand management, an authorization module, bulk email actions, dashboards, and integration with one healthcare system. Every tier supports unlimited users and role-based customization. You pick the tier that matches your expected request volume, then move up as your needs grow.
Top-of-mind questions for buyers
A request is a single patient scheduling action processed by the system, such as a self-scheduling submission or a confirmation cycle. Your tier caps the total requests handled during the contract period. You choose the tier that matches your expected monthly appointment volume.
Each tier covers a set request ceiling: 1000, 2000, 3000, 4000, or 5000. To handle more, you move up to the next tier. The higher tier replaces your current one rather than adding a separate charge. The cloud-based system scales to support growth in volume.
Every tier includes web and chatbot self-scheduling, automated confirmation, slot recovery, unmet demand management, an authorization module, bulk email actions, dashboards, and integration with one healthcare system. Integration is limited to one system such as an HIS or ERP. All tiers support unlimited users and role-based customization.
cocotech.ai
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Vendor refund policy
Refunds are available within 30 days of purchase for unused services. Prorated refunds may apply for cancellations within the first billing cycle. No refunds for partially used months or consumed appointment quotas. Clients must request refunds via email, and processing may take up to 10 business days. By subscribing, users agree to these terms. For assistance, contact soporte@cocodigital.co .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
comercial.cr@cocotech.ai (+57) 322 49569
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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